4/14/09 Announcements Discussion Forum: eBay News & Information Boards Community

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This forum is for members who are interested in learning more about the changes announced on 04/14/2009. To make information easier to find, we have archived the best questions from our original sessions and tacked them to the top of the board.

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New Dispute Resolution FAQ silent on the buyer returning the item

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Last Post: Apr 14, 2009 02:45 PM by

How will shipping be paid for?

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Why do we have to wait until day 8 to file a UID?

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What do sellers need to do for this release?

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Will the existing PayPal shipping options remain unchanged?

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Great Value, Great Seller visibility feature

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Welcome to the forum

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) View Listings	Apr 14, 2009 10:49 AM
New Dispute Resolution FAQ silent on the buyer returning the item The FAQ talks about how a seller will have 5 days to refund or eBay will initiate the refund for the seller. However, 5 days is often not long enough for the returned merchandise to be received by the seller. How will eBay ensure the seller has received their merchandise back before initiating a refund to the buyer? How does this new eBay Resolution process work? If a buyer has been unsuccessful in working directly with a seller, the buyer can contact eBay via a toll-free number or via... (More)

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