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Welcome to the AdCommerce Discussion Board! This board is for AdCommerce advertisers to share best practices, comment on existing functionality, and recommend enhancements or new features for the next version of AdCommerce. We plan to regularly improve our service and release new features in the future, so please feel free to leave your comments.
While we may not participate on this discussion board day-to-day, the AdCommerce team periodically checks in for ideas and suggestions on how to improve the service.
If you have individual account support questions, please contact us through AdCommerce Help for individual follow up. If you’re interested in the latest news and announcements from AdCommerce, please visit our blog to learn more.
Click below to start a discussion or enter an existing thread. (If you are not an eBay registered user, please register here first - it's fast and free!) Prior to posting, please read and familiarize yourself with the eBay Board Usage Policies and the policy explanations. New to our discussion forums? Visit our Help page.
Recent Topics in AdCommerce Discussion Board
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Nov 18, 2008 5:45 AM
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"Please note that this discussion board is likely to be discontinued after this initial feedback gathering phase." I wish you would not do that. Why would you do that? I might have to make a discussion board somwhere else if you do that. So if this board disappears, look for it somewhere else. It just would feel like abandonment. And I think it's best if it stays on the ebay site where you can keep an eye on it. It's good to know the bad and the good things too. Every tool evolves! I WAS...
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Feb 26, 2009 8:57 PM
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I am new to AdCommerce but have 32,000+ pos feedbacks and 99.8% overall feedback score, have been an ebay member since 1998 and have spent almost $7k advertising with AdMarketplace. I have tried to search every way I know to find my AdCommerce ad running and I can't find it. 5,717 impressions 0 clicks. Only 25 or so keywords and all relevant to my product. Any suggestions as to what I need to do to get clicks would be appreciated. Thanks ...
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Mar 18, 2009 5:58 AM
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Our shop is set up using the categories structure. We want to link those categories into the adwords but everytime we try to link a specific category to the keyword in our campaign it rejects the URL. We also have custom pages set up say in the ebay format of /storename/Lighting.html and these are being rejected also. If I set it up to link to a shop search term such as 'lamp' this is impractical as we have many similar titled products that cross into different categories, table lamp, candle...
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Mar 22, 2009 3:34 AM
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Hi beginning to wonder whether e bay actually read these discussion boards at all. Like other users i am signed up to AdCommerce and noticed yesterday that all stats were much lower than normal and there appeared to be no Ads showing at the bottom of the e bay listings when i did a search on my key words. Today is the same except there are no stats at all! I have e mailed e bay but no response yet. Will somebody from e bay please respond . Thankyou Ian Whorlow
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Mar 19, 2009 7:13 AM
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When I signed up for AdCommerce I would have expected to have my ads in prime placement on top of the search page, as I get with Yahoo and Google advertising. But no this is an eBay add on, who take your money as usual and put your ads on the bottom of the pile on the search page! How typical is that! Most customers have found what they were looking for in the first few ads and don't even bother looking further down the list, come on eBay give us what we are paying for prime postioning.
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Mar 9, 2009 8:28 AM
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I started my first AdCommerce campaign this morning, with several specific keyword phrases. The ad is showing up for only two of my phrases. The others don't show on back pages either. Instead the same 5 ads show up over and over on all of the pages...these are not competitor's ads; they are unrelated to the item the buyer is searching for; ie: gold coins ads show up when the buyer searches for vintage doilies. Is it just too soon for all of my phrases to have become active? (I hope). Or...
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Jun 24, 2009 4:30 AM
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My ebay account closed two months ago, however few days ago I found that I have a charge of USD73 from my PayPal account by Adcom. When i log onto adcom i found that during the last two months, adcom is good enough to continous helping me to advertise my "Listing" and "customers" still had "clicks" to my "Listings", nevertheless adcom is detailed and good enough to make a graph of how many clicks i had each day?! I mean where the hell I got all those "clicks" if i wasnt listing anything and...
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Apr 1, 2009 1:34 AM
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Please can anyone let me know what are impressions? Is this how many times that your Ad. has be avaliable to view? I have to say the more ad's come on board, you will have to scroll a long way down the page to move on! As a customer this will put me off. Many newbs will not know that there is more than one page! Is there a limit to how many ad's per page?
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Nov 6, 2008 10:08 AM
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Welcome to eBay AdCommerce! If you have just registered, and are looking for some best practices on how to get started, this message is for you. We hope the following tips will help you start your campaigns and get results faster. Also don’t forget to check our Getting started video on AdCommerce.com, for an illustrated step by step of a campaign creation. Want to create your first campaign? 1. Login at AdCommerce.com 2. Then click on "Create a campaign" The "campaign" is like a...
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Apr 14, 2009 9:16 AM
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Hi all, The team wanted to give you a heads up regarding AdCommerce upgrades that will make account access unavailable for part of the day on the 26 and 27th of April. You will find the details below! Thanks, Caroline In order to better serve you, access to your AdCommerce account will be temporarily unavailable on April 26 and April 27 as we perform upgrades to the site. Beginning on April 26 at 12:00 PM PDT, access to your AdCommerce account will be unavailable until April 27 at...
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Apr 25, 2009 3:22 AM
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I don't get how it works! My ads not showing (were earlier!) even when only one other persons ad on there, and i upped my price today too! I have 3 campaigns running - and no ads running - made a good relevant keyword list too - none work! Seems to be a waste of time as usual just like most eBay 'innovations' even if it is beta version. !!
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Apr 5, 2009 5:56 AM
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I phoned ebay and spoke to a supervisor called Kyle and he informed me that the adcommerce £50 free email was a fake email. I'm very good at spotting fake emails and this email seems to be very much from ebay but he still stated it was a fake email! I had opened an adcommerce account and i can't see any £50 credit so i'm not going any further! anybody any thoughts on this?
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Apr 2, 2009 9:41 PM
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My Ad Commerce ads are not showing, though they appear as Active in my Ad Commerce dashboard. As a matter of fact, I'm not tinding ANY Ad Commerce ads. Is it broken? Florida Pink Flamingo
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Nov 30, 2008 3:21 PM
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Hi, is it just the US and German sites we can advetise or can we advertise on the UK site ? Thanks
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Apr 1, 2009 10:31 AM
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Hi, is adcommerce working? I can't modify my campaign and it does not come up pending.
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