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Welcome to the AdCommerce Discussion Board! This board is for AdCommerce advertisers to share best practices, comment on existing functionality, and recommend enhancements or new features for the next version of AdCommerce. We plan to regularly improve our service and release new features in the future, so please feel free to leave your comments.
While we may not participate on this discussion board day-to-day, the AdCommerce team periodically checks in for ideas and suggestions on how to improve the service.
If you have individual account support questions, please contact us through AdCommerce Help for individual follow up. If you’re interested in the latest news and announcements from AdCommerce, please visit our blog to learn more.
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I have found that you cannot use 'Disney' as a keyword. As far as I know you can sell Disney products on ebay. So what is the list of banned keywords outside of the obvious profanities etc? Why do adcommerce not print the list so we can avoid using them? Why does everything always have to be cloak and dagger with ebay?
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Hi, I've tried 2 different ads and have not had a single hit on either. It baffles me because when I used the other service (can't recall it's name now) it always produced results. Don't know what I'm doing wrong. Any suggestions?
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Hi, I just signed up and ran my first campaign. Any ideas or concerns during my first run will be posted here for my personal log, anyone else is free to read or comment. Thanks! -john
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Dear Advertisers, We’ve noticed that recently there have been a number of questions on the Discussion Board about how to contact AdCommerce Customer Support. If you’d like to contact Customer Support for any reason, please use the following link: Link You’ll be able to fill out an email message to AdCommerce customer support. A representative will contact you back within 24 hours. Thanks, The AdCommerce Team
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I wanted to contact AdCommerce to make sure I got the $20 credit I was promised when I clicked on the ad in the Ebay message I got asking me to sign up. But I do not see any 'contact us' information. And there is no sign of a $20 credit in my account information.
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Hello, I am trying to find contact information for someone at AdCommerce. I received a message with a $20 credit for the month of April if I signed up for AdCommerce. Well, I just got my bill for April, and I do not see the credit anywhere. Who can help me with this?? Thanks, Jennifer
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I tried to set the payment option for my account, when i chose paypal, i was redirected to paypal site and after i login, it showed message like we can not process your request at the moment, please return to eBay International AG and try other options, why? As we only favor to pay with our paypal account. Does anybody know why and help me? Thanks!
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I can see I'm not the only one that expected initial payments to be taken out of the $20 credit I was promised on sign up. (The Adcommerce reply to my earlier post, saying that initial fees would be taken from that $20 has mysteriously disappeared.) Consequently the funds they extracted from my bank account were not authorized. This is fraud and not only have I stopped all Adcommerce ads but will be seeking a refund of the money taken out of my account. I urge everyone else to do the same!
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I have received two messages to reactivate my account: "We have noticed that you are no longer running active ad campaigns on eBay AdCommerce." My ad is supposed to be running indefinitely and I have auto payment set up. What the heck?
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This is a serious (and funny) post I had a call from someone in eBay. They said that they had noticed that I hadn't taken up eBay AdCommerce... I got a ready made sales pitch I was meaning to take it up anyway... so I just let him go on He was really helpful and took me through every step of creating an ad We got to the stage of choosing a picture for the ad I said: well... I don't have one ready for my ad...! (Since, I wasn't thinking of taking up AdCommerce at that particular...
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In using the search term "BTDL" - at the bottom where the ads are, there are 2 currently running that steer you off of ebay: Btdl Save up to 50% on btdl Compare prices and save money. www.quantissimo.com and Btdl Save up to 50% on btdl Compare prices and save money. www.everysell.com How is this not against the rules? Visit My Blog! Melissa BTDL
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I am new to AdCommerce but have 32,000+ pos feedbacks and 99.8% overall feedback score, have been an ebay member since 1998 and have spent almost $7k advertising with AdMarketplace. I have tried to search every way I know to find my AdCommerce ad running and I can't find it. 5,717 impressions 0 clicks. Only 25 or so keywords and all relevant to my product. Any suggestions as to what I need to do to get clicks would be appreciated. Thanks ...
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