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Welcome to the eBay Sidebar and Toolbar Discussion Board! Enhance your eBay experience online using eBay plug-ins for your browser. This includes the eBay Sidebar for Firefox, which is available for Windows, Mac and Linux users and the eBay Toolbar for Internet Explorer . Let us know your thoughts, feature requests and share power user tips on how to make the most out of eBay through your browser.
Please note: If you are having a technical problem and need staff assistance, please contact our Customer Support Representatives. This will ensure you receive help with your problem and that any technical issue is tracked. To reach Customer Support, click "Help" in the navigation bar at the top of any eBay page, then click the Contact Us link. If you are not an eBay registered user, please register here first - it's fast and free! Otherwise, click below to start a discussion or enter an existing thread. Prior to posting, please read and familiarize yourself with the eBay Board Usage Policies and the policy explanations. New to our discussion forums? Visit our Help page.
Recent Topics in eBay Sidebar & Toolbar
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Jan 5, 2007 12:17 PM
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We wanted to take a moment to update you about a change to how long you may stay signed in to the eBay Community Forums (such as the discussion boards, chat rooms, eBay Groups, or the Answer Center) without activity. After you sign in, if you are "inactive" or "idle" for roughly an hour, you will be automatically logged out. After being logged out, you'll still be able to view threads and read posts, but to post, report a post, or vote in a poll, you'll just have to sign in back again. This...
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Jun 21, 2006 4:57 AM
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Hi my account guard is static and won't change colour to verify if i'm on a real ebay or spoof site i've checked settings in the firewall and i've checked if i had the correct ie version which i have and uninstalled/reinstalled the toolbar many times but i ca'nt make the account guard work correctly does anyone know how to correct this problem many thanks pabsam
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Jan 9, 2009 2:08 PM
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Hello, Just noticed that my Ebay toolbar is not working again. For the past two days the 'account guard' does not go to green when I access Ebay or Paypal. I feel that it is necessary to have that function so we know for sure we are accessing a 'real' ebay page. Please fix this problem! bruphy
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Oct 6, 2006 1:37 PM
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Given the questions and concerns that I've seen here and there on the boards about moderation and Boards policy, I recently spent some time in a Q & A session. As this was an impromptu, informal gathering, it did not involve much prior notice. It was a productive conversation, but I think there are still some more questions and concerns that could be addressed. And I would like to open this up for additional input from those who weren't able to join us yesterday. To read the earlier...
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Mar 22, 2008 9:46 PM
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in the account guard drop down list ..then paypal security centre...this link just brings me to the ebay home page and not the paypal security centre...also i have the paypal button selected to be visible on my toolbar...but when i click the "paypal help"..it brings me to a page that the toolbar thinks is spoof...but i'm pretty sure its not. Those are 2 problems i've noticed so far....anyone else experience these specific ones??? cheers jason
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Jun 28, 2006 9:21 PM
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General Guidelines: 1 - Members need to adhere to existing Board Usage Policies except where these guidelines provide exceptions and additional clarification specific to Community projects. 2 - Threads dedicated to Community projects must adhere to the Boards and Groups Projects Guidelines. 3 - The activity within threads should be inclusive of all members, and content should be respectful of all members. Disruptive posts, hostile comments, and interpersonal disputes are already...
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Nov 14, 2009 1:11 PM
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Hi-On the Ebay toolbar,I have always had the advanced features,and all of a sudden, they disappeared.Now it says to sign in for advanced features. The problem is, that I am already signed in and don't have the advanced features. When I try clicking on sign in for advanced features, it signs me out. I then sign back in, but still have no advanced features. Ebay customer support is no help at all!!! What is going on here????? How do I get my advanced features back???? Thanks Russell.
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Sep 6, 2009 5:47 AM
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When I sign in my ebay or search for my items in my laptop I can see a Icon Top Seller but If I got to the PC desktop Doesn't show that icon and none of my items or other seller. Anyone have a Answer For That.
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May 3, 2009 10:23 PM
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I've d/l the ebay toolbar and it's not anywhere to be found. I have IE8.0 running XP Pro on my laptop. This is very frustrating, I've been at this at least a couple of hours and nothing in this board helps. I've read posting after posting and tried all the tricks but nothing. What in the world is going on and how do I get this thing to work????????????????????
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Sep 29, 2009 4:25 AM
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Coming January 2010, eBay is doing away with FVF credits for unpaid items 2005 - eBay would give buyers their first unpaid strike free removed regardless of reason, just a free removal. 2008 - eBay would give buyers a free unpaid strike removed each month regardless of reason, just a free removal. May 1, 2009 - eBay stopped suspended buyers for unpaid strikes, so buyers can get all the unpaid strikes they want. People can go on 0 feedback accounts, buy from 100 different sellers,...
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Oct 9, 2009 1:55 AM
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I'm a long time user of eBay companion, but after the latest update of Firefox (3.5.3), it's impossible for companion to retrieve mys datas. I can't open a companion session. Fortunately, it's possible by the normal way. Anybody knows about an issue for this problem ? Thanks
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Dec 29, 2008 5:45 PM
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Can you still cross promote items you are selling in e-bay? I can't find the marketing icon on the left side of my e-bay page
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Nov 20, 2009 9:34 AM
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Okay, I have just uninstalled the toolbar for the last time unless someone, person or computer fixes the darn thing, I really used it alot for the alerts when busy around the house etc and miss it but if so many of us are having the same problems how can they say they don't know of one Why change the toolbar with an updated one when it doesn't work? But most of all why ignore your sellers on this, just tell us something, anything to let us know you are at least looking in to it. Done...
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Jun 11, 2007 10:09 AM
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We all get phishing scams in the mail, i've rarely clicked on them but i thought it would be interesting to see how the ebay toolbar account guard works.. as you know, when you come to ebay it will highlight green if its an "ebay" official sight (signifying it is safe).. well to my suprised, going to this phishing site, produced a green Account guard.. Yay for the toolbar and the account guard.. this isn't the link to the phishing page itself, but this is the root URL (some...
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Jun 6, 2008 10:06 AM
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Is anyone else having problems with the latest version (1.6) of the eBay Companion for Firefox locking up Firefox and usually Windows for several minutes at a time? This only started happening with the latest version. I think something they did for compatibility with Firefox 3 has broken it with Firefox 2.
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