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Welcome to the Packaging & Shipping Discussion Board! This board is for eBay members to learn from other community members shipping tips and techniques. eBay staff usually does not respond to shipping and packaging questions. If you are not an eBay registered user, please register here first - it's fast and free! Otherwise, click below to start a discussion or enter an existing thread. Prior to posting, please read and familiarize yourself with the eBay Board Usage Policies and the policy explanations. New to our discussion forums? Visit our Help page.
Recent Topics in Packaging & Shipping
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Jan 2, 2004 3:53 PM
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Hello everyone, In preparation for an upcoming article in the Community Chatter I wanted to ask all of you to share your best tips for packaging your items. What sorts of materials do you use? Do you recycle certain items or buy new materials for each shipment? How do you make sure that breakables get to their destination safely?. Any tips you are willing to share with others are appreciated. Maeve
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Nov 11, 2004 1:10 PM
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Hi, I recently moved to Germany and have an APO address. I did a lot of buying prior to this but haven't bought anything yet except from several merchants and have received all my products in less than a week. I have emailed two sellers asking if they ship to APO and one asked me if that was the same as PO. When I explained what it was, I never heard back. The other seller never answered me either. Do sellers not know what APO is? Do I have to ask everytime now that I bid on an...
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Nov 25, 2009 10:33 AM
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Hello. I've been buying off Ebay for almost a year now and have never had any issues with anybody I've had transactions with. And I really even hate to bring this up because ultimately, it is only over .37 cents! But it's the principle of the issue that has been bugging me for a day and a half now. Here's the thing: I purchased an item from a seller with the 'Buy it Now' option. The seller had offered 3 different shipping options. 1st. Media Mail for $2.88. 2nd. US Postal Service First Class...
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Nov 25, 2009 11:03 AM
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I have about 75 Noritake dishes & they are so heavy they would have to go in at least 3 - 4 boxes. Have any of you sold 50 lb lots? What shipping to use -- FED EX? - Parcel Post? - any ideas?TIA HM
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Nov 24, 2009 12:05 AM
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I recently bought an item that could fit in a small envelope. Shipping according to USPS is $0.33 The seller is asking for $9.99! I want to cancle this "buy it now" item. This is outrageous. Can I cancle it? I've contacted the seller. No reply. Help.. Thanks
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Nov 23, 2009 7:30 PM
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Hello I was wondering... When I am tracking my item that I have bought, is the "Acceptance Date" the day that the seller actually sent the item? My seller told me that she had shipped my item on Nov 13, but the USPS tracking info is telling me that the acceptance date is Nov 20... So does that mean that the seller didn't actually ship until the 20th? Thanks.
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Nov 25, 2009 11:05 AM
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How do I get around Ebay's limit on shipping cost via Media Mail. I have a book that weighs over 5 lbs. Post Office via Media Mail says shipping is $4.33, plus $0.80 for delivery confirmation so I can get Paypal seller protection with proof of delivery. Ebay says I can't set the flat rate shipping price above $3.00. It will not calculate Media mail. It will only do first class. I either have to loose money on shipping or price myself out of the market on the shipping cost. How do I...
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Nov 25, 2009 9:09 AM
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When I print through paypal it automatically gives me a receipt. I want to print only the label. How can I do this so that I can get 2 labels per page?
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Nov 25, 2009 12:18 PM
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THIS IS A POST I PLACED ON ANOTHER BOARD AND DINT GET NO HELP what is up with pay pal check out no large or small flat rate boxes listed for printing a label when i call them on it they say U.S. postal service supply the program and they have not got them this . so i call U.S. postal service tech line they say no all pay pal has to do is ask for it to be placed on so what is the problem $$ so know every time i sell a flat rate item other then a medium i have to go to the U.S. postal web sight...
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Nov 24, 2009 1:30 PM
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Attention sellers, the USPS is now reserving the right to open all packages labeled Media Mail. You will now be required to fill out a form and if your package does not meet media mail requirements, it will be sent back to you or you will be billed for the difference due. Today 11/24/09 was the first day the Postal Employee had mentioned the new restrictions. I have to ship media mail to keep costs down.. but I'm nervous about someone opening my packages and possibly damaging my item in the...
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Nov 24, 2009 3:58 PM
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Ok, I hope you could help me out with this one. I am in Mexico, but my family it's in USA. So, I bid and one a PSP for $113 USD. I told the seller I had problems paying the item, because I got an error saying there was something wrong with my address. The seller responded that I should fix the problem by myself and I had 48 hrs to do it. So, the seller then said he would only shipped to a confirmed PayPal Address, I do have a confirmed PayPal address but in Mexico, not in the USA, but...
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Nov 25, 2009 10:54 AM
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I see the APO thread but don't know how to use a thread with over 900 replies. I had a buyer (3) contact me from Japan and ask me if I would ship to a friend with an APO address. The buyer has a (3) feedback but no transactions in the past 2 years. Is this a legit thing to do? Please advise.
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Nov 24, 2009 2:10 PM
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I recently shipped an Apple iPod to Kazakhstan. Once the buyer received the item, I got an email stating it was not working properly. I offered to exchange or refund - like sellers are "forced" to do just so positive feedback can be maintained. Once the iPod was delivered back to me, there was water under the screen, 183 songs had been downloaded and the games played. Any suggestions on how to handle this buyer? I know that I, as a seller, do not have a choice but issue the refund.....I...
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Nov 24, 2009 8:20 PM
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shipped to rolls of coins in one package buyer says only one in package what a sweet scam
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Nov 16, 2009 7:17 PM
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Next time, save yourself the headaches and use a real carrier for a change. Here's why: Link - Link
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Nov 21, 2009 7:00 AM
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Hong Kong Post Office shipment stated that last week most of the shipments are delayed.. of about 7-10 days for this christmas season
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Nov 24, 2009 10:04 AM
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Hi! Just a quick question please. Does anyone know if the priority tyvek envelopes ship for the same price as the paperboard priority envelopes do? I know you can get them free, but the USPS site doesnt say one way or the other from what I can tell. Thanks!
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Nov 17, 2009 7:58 AM
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Over the past month, over 10% of my USPS First Class Signature Confirm Pkgs have either disappeared or been delivered without being scanned or in some case incorrectly scanned as NOTICE Left. When they disappear it is sometimes after reaching the final destination but not always. With lost pkgs, last scans have included Los Angeles, Anaheim, and Houston. Especially with regard to the pkgs that have been lost, I wonder if there is a possibility SC pkgs are targeted by thieves handling...
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Nov 22, 2009 9:41 PM
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If my sales ever become substantial I'll most likely become self-insured but I'd like to consider if it'd be worth getting insurance for the initial ones. The threads on this forum have persuaded me to avoid buying it through the postal service as most claims get rejected. What independent insurance companies do you guys use? How would you rate their service in terms of paying you when they should? If they're just as bad as the postal service then I'll opt to skip the insurance and begin...
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Nov 24, 2009 3:45 AM
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If item is well packaged and customer recieves items that were obviously damaged in transit. Customer did not purchase insurance. who is responsible for the items?
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Nov 24, 2009 7:38 PM
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Hi I sell records. I have a complex shipping structure because i'm in Canada. My goal is: To include the shipping fee's in the items total price for Canada and USA and offer them free shipping. As for international buyers, in addition to the items price, i still want to charge them a shipping fee (which i can't include in the items total price because the item would be to pricy for usa and canada buyers). So i program calculated shipping tool to charge free shipping to usa and...
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Nov 24, 2009 7:40 PM
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I am in an unusual situation - I have, and receive mail at, a PO Box, 13 miles from my home (that's where the closest PO is). I am living in a condo complex where the office has a mailbox for their (the office's) incoming and outgoing mail. There is a small area for outgoing, if I have a small package I leave it there. If I had a large package and wanted to schedule a "Carrier pickup", could I? Technically the carrier is not "my" carrier since he does not deliver my mail.
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Nov 21, 2009 7:58 PM
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I bought an item and recieved a DC # from the seller on the 15th of November. If I look up the tracking # on USPS it shows the package was accepted on Nov. 16th however since then nothing has update. I know as a seller when I ship a product and get DC #'s it will tell me when it was accepted and the different sorting facilities it has gone through. Should I be concerned or does it not show any information sometimes? I would think by now it would show something. Thanks for any help!
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Nov 24, 2009 11:06 AM
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I just sent vol. 5 to a customer when I went to the PO the postmaster said it could not go Media Mail it had to go parcel Post. I think that this is a referance book and should go as Media Mail.
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Nov 23, 2009 7:38 PM
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Hi- Can anyone please recommend an antique delivery service or individual that can pick up a pair of vases in Fla and delivery them safely -and reasonably affordably- to me in Southern California, pls? My local delivery people(USPS, UPS, FED EX) do not often handle with care. Even very well packed items rarely make it intact. A friend suggested I use an experienced, reliable antique delivery person this time. I am totally unfamiliar with this. Any suggestions are very much...
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Nov 24, 2009 2:17 PM
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I am new at selling. I sent an invoice to a Canadian buyer. We have agreed on a lower shipping cost. How can I now change the shipping to the agreed price, or somehow change the invoice to match the dollar amount so the buyer does not have a problem paying? Thank You in advance for your help!!
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Nov 23, 2009 8:06 AM
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This is a minor rant. I sent out 7 identical packages, only 2 have ever arrived. The post office is still 'searching'. The buyers dinged my shipping time stars (taking too long). I send notification of date of shipping, it's not my fault if someone in the system has sticky fingers. Patience, grasshopper, patience....maybe the package IS in the mail. These were one of a kind things and I have no more. Bummer.
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Nov 24, 2009 10:52 AM
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Hi I'm selling a huge amount of cotton quilting fabric I recently inherited in small lots on ebay. I'm having a difficult time estimating domestic shipping costs - Can anyone tell me please, is there a rule of thumb as to the maximum number of yards of this type cotton material that will fit in a flat rate priority envelope? Or in a medium flat rate box? Also how many yards can be shipped first class staying under the weight limitations? And can I ship fabric First Class in a large envelope...
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Nov 23, 2009 4:49 PM
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I bought item #150384501919 on 5Nov. and was told they would ship at the end of the week when I asked when it was shipped about 4 days after my immediate payment. So far two more emails have gone unanswered,I still don't have this item while another one from the same maker was bought and shipped and I received it last week. I bought the other two days after this one. Unfortunately I was stiffed on this same house not long ago by another seller who refused to ship because they got their...
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Nov 23, 2009 2:15 PM
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How do I determine what to charge for shipping? Do I have to know the dimensions and weight for each item? Thanks in advance for your help.
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Nov 21, 2009 9:40 PM
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First off, I know there's not an option to print postage for a USPS large FRB in paypal so don't hassle me about that. I have a large FRB filled with baseball cards that weighs 18lbs. Would USPS care if i printed postage as a regular 'Priority Mail' package weighing at 20lbs which would come to $13.60 in postage? Thanks! ryan
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Nov 23, 2009 3:52 PM
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I have a current auction that I would like to ship USPS Priority mail. The prices for this vary. I can't seem to get the listing to stop showing "$5.50 USPS Priority Mail." I've included a shipping charge explanation in the description but I'm concerned the $5.50 quote could cause problems. Help?
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Nov 23, 2009 7:47 AM
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My parcel was sent with EMS Shipping from China. It was damaged when it got here, and the seller is not being very helpfull towards how to claim for the insurance that the parcel had on. The only thing he says is it has insurance on, I must claim. Ok, Im from South Africa, and I have no idea where to go to claim. I have searched the internet, but havent come right. Can anyone please tell me how to go about claiming for a parcel that was damaged during shipping. It is rather urgent and...
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Nov 23, 2009 6:44 PM
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I have read that it is safe to ship to most of Europe, Japan and Canada. What advice to a new seller would you offer regarding shipping internationally? Should I sell domestically for a year or two first, learn the ropes, so to speak and then go to Canada or Japan, etc.?
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Nov 23, 2009 9:11 PM
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want to sell an antique table. I have researched shipping and found it way too expensive for the buyer and too much of a hassle to get the table where the shipper is located. I have looked at other postings and some have recommended selling locally only. How is this done? Do I just put this in listing? Is there a place to do this in the add? Oh and the other thing is some recommended cash upon pick-up and excluding Pay Pal. I am a novice at this. What the heck do I do?
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Nov 22, 2009 1:52 PM
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I have a package that the Ebay item + bubble mailer weighs 8 ounces. I am concerned that if I print an online Paypal label for 8 ounces, the small weight of the shipping label paper + tape to attach the label + tape to secure the back of the bubble mailer may cause my item to weigh just a little more than 8 ounces...for example 8.1 ounces. If this happens, will my package be returned, I will lose the postage I already paid and I will have to pay again for 9 ounces?
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Nov 22, 2009 5:38 PM
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We've been a member of Ebay for a few years but we didn't really sell much. We mostly purchased items. Recently with the dip in the economy we've been selling quite a few items. However we need to perfect our shipping and maybe save a little time so that buyers receive items faster. We've shorted ourselves on shipping costs and a few times we've charged a little too much. What's the best way to determine how to ship an item? Some items are easy to determine but others are not. Do you have...
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Nov 22, 2009 11:50 PM
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I have tried all day to print shipping labels and paypal prompt comes up saying it is not functioning and sorry for the inconvenience...HELP! I'm now way behind schedule and backed up!!! - hatchet32201
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Nov 23, 2009 6:50 PM
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Novice here-motorcycle parts in a box 24 x 16 x 11 @ 17lbs. Value of $200. Should I go UPS-standard ground or USPS-parcel post? Need Delivery Confirmation and Tracking. Thanks for advice!
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Nov 23, 2009 8:43 AM
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Heads up on shipping US Postal service, An item I purchased was tracked to Atlanta then disappered. My local post office in La Grange said it has happened before, packages being missing after they hit Atlanta. Last time it was thiefery and they told me stuff is starting to disapper again after it hits Atlanta. Soooo... beware. The lady said insure everything even if it is just for 1 dollar.Once it's gone it;s gone and good luck getting the Postmanster in Atlanta to find your package.
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Nov 23, 2009 5:23 PM
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I always ship US only, long story short -- winner from Europe wants the item. I put don't ship international or Canada..when I filled out the shipping. However, I didn't block bidders from countries I don't ship do in the preferences.. Fixed that. I'm willing to send the book, I just don't know how to begin, any forms I will need to do. Any very basic info would be appreciated. Thank you
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Nov 22, 2009 12:18 PM
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Have a large 43 x 25 picture value 1000.00 I need to solicit to germany do to signature Anyone have another way besides Uspo Little nervous sending large purchase how do i protect myself from scam
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Nov 23, 2009 2:30 PM
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Has anyone had this happen of late? I sold an item last night and put the international shipping calculator as Priority International. Yes, I went back and checked and that is correct. A person from Canada bought it and the calculator charged it as US Parcel Post so that is what the buyer paid, thinking they had a great deal, no doubt. PayPal and eBay both list the shipping address as Canada. This is the first time I've ever seen this. Anyone else, and any advice? Thanks.
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Nov 23, 2009 5:03 PM
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Is there anything special that I need to know about shipping to Canada? Do I need to fill out any customs forms? What kind of charges will be incurred by the buyer upon receipt of the product from Customs? I want to make sure that I am communicating the correct costs to buyers! Thanks!
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Nov 23, 2009 9:07 AM
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Hi all! First of, I have done over 20,000 auctions over the past 11 years so I have seen a few glitches in the system. This is the first time I have seen this one. Please advise. Had a series of auctions end late last night. This morning several have been paid for. Excellent! I have them all ready to go and I am printing postage. However, I see I have one auction left on my SOLD page that says it is paid for(shows the $ symbol) but does not show up in my Paypal account. If you hit the...
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Nov 22, 2009 9:08 PM
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I am new to using PP for shipping, went to print a label with postage, PP charged my account but it did not print. It says my popup blocker is on but it is NOT. I turned it off. I voided the label and got my money back, but I really need to ship this tomorrow with a PP label.
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Nov 23, 2009 12:55 AM
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I sold two items that were listed separately, and one buyer bought both items. He wants to know if I can combine shipping. How would I do that and not break any ebay rules?
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Nov 16, 2009 5:00 PM
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Hello. I have ordered one item from user laptopz-outlet in 16. oktober 2009 and since today my item isn't here? Can be shipping so long???
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Nov 23, 2009 3:49 PM
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I need to know how to indicate calculated shipping for 2 pkgs under one listing. Would I just indicate the combined weight which would give one postage amount and then print two labels?
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