Is delivery confirmation legit or only a name? I received a neutral today from a buyer who claims they never received the item (they also gave out 9 other neutrals today for the same reason). I contacted ebay customer support about this and they instructed me to communicate with the buyer to see if they would revise their feedback. I specifically asked if they would still be allowed to open an item not received case against me since I have a tracking number that says the item was delivered. The eBay rep responded YES THEY CAN because the tracking number only shows that I sent the item and NOT that it was received by the buyer. He used the specific example that the item could of been delivered to an address down the street. So according to this EBAY REPRESENTATIVE delivery confirmation means NOTHING.
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