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Solution for non-paying bidders/buyers & blocked bidders. Why not?

Original Post

madcat922 (Private) View Listings

(1 of 2)

Solution for non-paying bidders/buyers & blocked bidders. Why not?

Jul 24, 2012 02:48 PM

If ebay can tell when two sellers or two accounts are owned by the same person (like if there are listing limits on one account and they create another account to be able to list more items... similar to the gal from Israel wanting to sell kids bean bag chairs recently, and whose second account was quickly NARU'd)...

Or in another example, a "bad seller" who has been NARU'd has a roomate or family member who has an ebay selling account using the same ISP - and now this friend or family gets sanctioned just because of the link to the ISP?

[and other similar stories...]

...Then, since this ability exists, why can't ebay keep track of buyers who accumulate multiple strikes for non-payment over various accounts? E.g... Non-paying buyer gets too many strikes on one ID, so just goes and starts another.

Why are these buyers allowed to stay?? And just keep accumulating new ID's?

Maybe ebay needs to make registering on the site a little more difficult and verify information. Problematic ID's could be associated and action taken.

Don't let buyer's in if they can't prove who they are, just like is done to sellers. Link all ID's together by ? ISP? Name? I would have no problem supplying information if I was actually wanting to buy an item here. After all, I'm going to have to supply this info at some point to follow through. Those not intending to follow through would be weeded out.

You need to be a little tougher on buyers ebay. It's time.

It would also be nice if ebay set a number of strikes where action would be taken.

At present, all that is available is to block buyers with two or more strikes. Buyers just go start another ID if they find this out.

***

This 'technology' could also eliminate blocked buyers from just using a different ID to circumvent the block with seller... another headache for a seller. (Yes, we know this can be reported, but that's it. No action taken except maybe an email to the buyer. I've seen multiple reports of sellers being advised by ebay CSR to complete the sale in these cases, and this IS WRONG.)

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Solution for non-paying bidders/buyers & blocked bidders. Why not?

(1 Reply / 9,218 Views)

madcat922 (Private) View Listings

Solution for non-paying bidders/buyers & blocked bidders. Why not?

Jul 24, 2012 02:48 PM

If ebay can tell when two sellers or two accounts are owned by the same person (like if there are listing limits on one account and they create another account to be able to list more items... similar to the gal from Israel wanting to sell kids bean bag chairs recently, and whose second account was quickly NARU'd)...

Or in another example, a "bad seller" who has been NARU'd has a roomate or family member who has an ebay selling account using the same ISP - and now this friend or family gets sanctioned just because of the link to the ISP?

[and other similar stories...]

...Then, since this ability exists, why can't ebay keep track of buyers who accumulate multiple strikes for non-payment over various accounts? E.g... Non-paying buyer gets too many strikes on one ID, so just goes and starts another.

Why are these buyers allowed to stay?? And just keep accumulating new ID's?

Maybe ebay needs to make registering on the site a little more difficult and verify information. Problematic ID's could be associated and action taken.

Don't let buyer's in if they can't prove who they are, just like is done to sellers. Link all ID's together by ? ISP? Name? I would have no problem supplying information if I was actually wanting to buy an item here. After all, I'm going to have to supply this info at some point to follow through. Those not intending to follow through would be weeded out.

You need to be a little tougher on buyers ebay. It's time.

It would also be nice if ebay set a number of strikes where action would be taken.

At present, all that is available is to block buyers with two or more strikes. Buyers just go start another ID if they find this out.

***

This 'technology' could also eliminate blocked buyers from just using a different ID to circumvent the block with seller... another headache for a seller. (Yes, we know this can be reported, but that's it. No action taken except maybe an email to the buyer. I've seen multiple reports of sellers being advised by ebay CSR to complete the sale in these cases, and this IS WRONG.)

Last Post

Jul 25, 2012 01:07 PM

by jonathan.us@ebay.c.. (0) View Listings

jonathan.us@ebay.c.. (0) View Listings

(1 of 1)

Re: Solution for non-paying bidders/buyers & blocked bidders. Why not?

Jul 25, 2012 01:07 PM

madcat922 -

Thanks for the suggestions. These are great ideas and we exploring some of them normally. I'll forward it to the appropriate teams.

Jonathan