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Last Post Nov 21, 2009 10:17 AM by: magny38
Replies: 280
getafix@ebay.com
Posts: 73

Longer Lasting Buy It Now - Now in more categories

Oct 11, 2007 4:38 PM
Hi everyone.

Hopefully you’ve been following along with our tests of a longer-lasting Buy It Now. As a quick review, here’s what we’re doing:

Over the years, we’ve routinely been asked why the Buy It Now option disappears from a listing when the first bid is placed. Our reason has been concern that it would create a confusing experience for a buyer, who could place a bid on an item, but then have someone Buy It Now (BIN) out from under them before the end of the auction.

That said, we’ve done some extensive research that suggests keeping the BIN option available on a listing longer will increase the chance that buyers win the item and that it will close at a higher price for the seller. As a result, we’re looking at ways to change how BIN works that balance both buyer and seller needs.


We started testing different rules for when the BIN option disappears, and started in the Parts & Accessories category in eBay Motors. To keep members informed as we tweaked the rules, we’ve been keeping a thread going on the eBay Motors board with updates. Since we are now expanding out to several more categories besides motors, we wanted to make this update thread more visible, and decided to move over here. We’ll come out here and update you whenever the BIN rules we’re testing change.

You can also check out a few details of some of the variations we’ve tested on the old thread here.
Link

Thanks for your support!

Sincerly
Sohil Gilani
Buyer Experience
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getafix@ebay.com
Posts: 73
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Longer Lasting Buy It Now - Now in more categories

Oct 16, 2007 9:53 AM
Update to Category and Price thresholds

The following categories will have Longer Lasting BIN w.e.f 10/17/2007 with a price threshold of 50%.

1. Parts & Accessories (eBay Motors)
2. Tickets
3. Clothing, Shoes & Accessories
4. Cell Phones & PDAs

Price Threshold: 50%
i.e. The BIN option will be available on an item till the current bid reaches or exceeds 50% of the BIN price.

Note: For reserve price auctions, the Buy it Now option will continue to be available till the reserve price is met. The price threshold is only applicable once the reserve has been met or exceeded.
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sloper@ebay.com
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Longer Lasting Buy It Now - Now in more categories

Apr 24, 2008 9:48 AM
Hi everyone,

Just want to provide an update that the test is still in progress. Same 50% threshold and same four categories. I'll be back with an update once we decide whether to expand the test or discontinue it.
Sincerely,

Scott Loper
Buyer Experience Team


Sincerely,

Scott Loper
eBay Resolution Team
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harleykaz
Posts: 2
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Re: Longer Lasting Buy It Now - Now in more categories

Jun 11, 2009 5:58 PM
I had a watch with a buy it now and then I received one bid. The BIN disappeared. Why, isn't the watch considered an accessory?
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harleykaz
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Re: Longer Lasting Buy It Now - Now in more categories

Jun 11, 2009 5:58 PM
I had a watch with a buy it now and then I received one bid. The BIN disappeared. Why, isn't the watch considered an accessory?
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bostongrammy
Posts: 33,549
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Re: Longer Lasting Buy It Now - Now in more categories

Jun 11, 2009 6:01 PM
What category did you list it in? Jewelry isn't part of the "Clothing, shoes and accessories" category.
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ceck173
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Re: Longer Lasting Buy It Now - Now in more categories

Jun 12, 2009 6:02 AM
It Sucks I lost out on some parts I needed for four darn dollars becuase of this new rule! Had I new about it I would have just bought the parts myself instead of trying to save a couple dollars. If ebay keeps it up I will not buy or sell anymore stuff with them. Im vary unhappy!!! And Pissed Off
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bostongrammy
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Re: Longer Lasting Buy It Now - Now in more categories

Jun 12, 2009 6:31 AM
ceck, take a look at the date on the first post in this thread. This "new"policy has been in place since October 2007.
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rodney@ebay.com
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Re: Longer Lasting Buy It Now - Now in more categories

Jun 12, 2009 8:23 AM
Hi everyone.

After a lengthy experiment with a Longer Lasting Buy It Now, we've found that the complexity of this feature tends to confuse buyers and sellers alike.

We've removed the feature effective today for all categories except motors parts & accessories.
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rodney@ebay.com
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Re: Longer Lasting Buy It Now - Now in more categories

Jun 12, 2009 8:27 AM
Unfortunately, there seems to be an intermittent issue occuring now that we've made the change, where instead of the BIN disappearing, it's sticking around when it shouldn't.

We're restoring things to the way they were and will revisit this change once we have found the cause of the issue.
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bostongrammy
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Re: Longer Lasting Buy It Now - Now in more categories

Jun 12, 2009 8:40 AM
When you do finalize your decision and your programming, would you please take a moment to Announce it formally? Thanks.
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rodney@ebay.com
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Re: Longer Lasting Buy It Now - Now in more categories

Jun 12, 2009 8:44 AM
> When you do finalize your decision and your programming, would you please take a moment to Announce it formally? Thanks.

Sorry bostongrammy, should have done that first this time, and will do so next time.
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mwgwin
Posts: 1
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Re: Longer Lasting Buy It Now - Now in more categories

Jun 12, 2009 8:50 AM
Its unfortunate that this option could not be made permanent. I think it is a great advantage for seller and buyers alike to have the BIN price on the auction for the duration of the listing. It allows market fluctuations and greed to play a part in the process usually netting the seller a higher price as well as allowing a buyer to pay a little more but get their item much faster.

I hope at some point this feature can be revisited.

Mike
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sunflower_season
Posts: 8,934
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Re: Longer Lasting Buy It Now - Now in more categories

Jun 12, 2009 8:54 AM
I'm glad I opened this thread today, because I have come to expect the longer BIN feature on some listings.

A widespread announcement to sellers would be a good idea.



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imclc
Posts: 78
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Re: Longer Lasting Buy It Now - Now in more categories

Jun 12, 2009 9:01 AM
It only confuses the ignorant people, once their educated, they will no longer be confused. It's not really all that complex, just different.
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