Hi everyone,
We’re shortly going to announce a few changes to some of our site emails that will take effect in the next few weeks. An expanded version of the Announcement Board post is below.
As noted in the post below, the “From” and “Subject” fields will be changing for some of the site emails.
We know that some members have set up rules in their own email client to filter emails dependant on these fields, so we’ve provided full and detailed information below about all emails that are changing, so that those rules can be updated as need be.
Best Regards,
Bradley
***Updates to eBay Emails***
In early August, we will be updating a number of our site and transactional emails. These emails will soon have a more consistent design intended to make it easier for you to quickly find the most important information.
In addition, these emails will now include a standard user greeting consisting of your first and last name and User ID. This should better help you determine whether an email is actually from eBay or not.
Learn more about the user greeting.
Please note: the “From” and “Subject” fields in some of these emails are also changing slightly. If you have rules set up within your own email client to filter emails based on either the From or Subject fields, please the information below about which emails will be affected so you can update your rules.
The following emails are being updated:
- End of Item (for Successful Buyers)
- Consolidates the “End of Auction” and “End of Transaction” emails
- Sender: “eBay” <endofitem@ebay.com>
- Subject: You Won eBay Item: InsertItemTitleHere (InsertItemIDHere)
- End of Item (for Unsuccessful Buyers)
- Sender: “eBay” <endofitem@ebay.com>
- Subject: eBay Item Not Won: InsertItemTitleHere (InsertItemIDHere)
- End of Item (for Successful Sellers)
- Consolidates the “End of Auction” and “End of Transaction” emails
- Sender: “eBay” <endofitem@ebay.com>
- Subject: eBay Item Sold: InsertItemTitleHere (InsertItemIDHere)
- End of Item (for Unsuccessful Sellers)
- Sender: “eBay” <endofitem@ebay.com>
- Subject: eBay Item Not Sold: InsertItemTitleHere (InsertItemIDHere)
- End of Fixed Price Listing
- Sender: “eBay” <endofitem@ebay.com>
- Subject: eBay Fixed Price Listing End: InsertItemTitleHere (InsertItemIDHere)
- End of Ad Listing
- Sender: “eBay” <endofitem@ebay.com>
- Subject: eBay Ad Listing End: InsertItemTitleHere (InsertItemIDHere)
- Bid Confirmation
- Sender: “eBay” <bidconfirm@ebay.com>
- Subject: eBay Bid Confirmed: InsertItemTitleHere (InsertItemIDHere)
- Outbid Notice
- Sender: “eBay” <outbidnotice@ebay.com>
- Subject: eBay Outbid Notice: InsertItemTitleHere (InsertItemIDHere)
- Watched Item
- Sender: “eBay” <watchnotice@ebay.com>
- Subject: eBay Watched Item Ending Soon: InsertItemTitleHere (InsertItemIDHere)
- List Confirmation
- Sender: “eBay” <listconfirm@ebay.com>
- Subject: eBay Listing Confirmed: InsertItemTitleHere (InsertItemIDHere)
Must use Buy It Now and PayPal.
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