Thank you for your comments. I do inquire before purchasing.
I seldom give negs even when someone may possibly have earned it. I figure everybody has a bad day now and then, and stuff out of the ordinary does happen to all of us. Sometimes, no matter what you do, the eggs hit the fan.
Just recently, I received a shipment wherein the bubble wrap was recycled. No problem with that whatsoever. Recycling is cost effective and good for the planet.
Apparently the recycled bubble wrap had been spritzed with Febreze by another seller. The subsequent seller simply reused packaging materials. No fault of the seller.
I've read where some sellers suggest spritzing your items with perfumes or Febreze to supposedly enhance the buyer's overall experience. This is not good customer service at all.
Consider yourself shopping at a mall. You've chosen and paid for the items. As the clerk collects the items and puts them into a bag, he or she retrieves a favorite cologne (Old Spice or Georgio) or a bottle of Febreze and spritzes everything before the items are put into the bag. Question: Would you ever consider this to be good customer service?