Might as well go back to leaving a positive upon payment and let the chips fall where they may.

I've got a lengthy BBL list that I may offer at auction soon since we won't be able to distinguish the bad buyers from the good after that policy goes into effect.

One bright note: repeat buyer's positives will all count. Some of us have a few of those. From what I read, starting in May they will calculate the repeat buyers feedback from back before Feb. 20 when these new changes go into effect.

Thats true. I truly believe if a person works hardest at customer service, it pays off. Feedback mattered more to me as new seller, because it really stood out, and also, it was all kind of new to me. I just got off the Target website(dept store) and noticed their star ratings on individual items. I realize as individual sellers, we arent a big corp.,,but I read the ratings, both good and bad, and I make a judgment. The downside to ebay feedback, is it can get so personal..a lot of sellers fall into the trap of 'hollering' back. I would notice THAT before I would notice the neg a buyer left. Anyways, Ive been going around a couple other boards and man...ppl are so upset. Makes for an unbalanced convo lol..I like to discuss..not just yell..well..most of the time, anyways lol...anyways..my .02..still watchin things unfold. Marie

Weighing in on the new fees , and feedback proposals ... Just want to say that it is SO PREDICTABLE and TYPICAL that today's email from ebay's management , goes on and on , stressing all the 5c fee reductions , while you had to go read all the fine print to know they are JACKING THE FINAL VALUE FEES FROM 10 to 12 % and from 7 to 8% for stores . That's a significant jump . 11 links given , none for THAT CHANGE . Nowhere on their email , is it ???


GEE THANKS YOU LOSERS . PJS

One bright note: repeat buyer's positives will all count.

Not exactly. Keep reading - a Buyer's repeat feedback will count ONCE A WEEK. So unless you can train your buyers to only leave feedback once a week, that guy who just bought 10 items will still only count as one if he leaves all 10 feedbacks at once.

Personally, I think they should all count period. Or at least once a day, and based on a calendar day, not some 24hr period. That way sellers at least have a chance to get our best buyers, our repeat buyers, to understand that we only want one feedback per day to help our ratings.


I'm still digesting the changes - not much to like, but plenty to puzzle over. Not sure I like DSR's being used for PS discounts either -- not to the levels they are, anyway. Based on eBay's own definition of the scales, anything over 4.0 should qualify as 'great' and receive the discount.

-Bob.

Based on eBay's own definition of the scales, anything over 4.0 should qualify as 'great' and receive the discount.

That one chapped my arse from the beginning. That was just lame and underhanded if you ask me; to tell the buyer one thing and then rate us on a different scale. Does the left hand know what the right hand is doing at eBay?

The fee increase I can deal with; I mean what can you say? The feedback thing is another.

Trust me Shelley, there are a lot of unscrupulous buyers on here that have been educated through outside sources on how to cheat sellers. This just gives them another tool in their arsenal. Hell, I may even take up ranks with them. They're the ones that will be running the show. I compare it to allowing looters to run free through the streets with no worries of any reprisal.

Interesting that the US pinks ignore your business board like the UK ones ignore the .co.uk one.

They seem to forget which ebayers pay their wages.

Trust me Shelley, there are a lot of unscrupulous buyers on here that have been educated through outside sources on how to cheat sellers. This just gives them another tool in their arsenal.

I believe that buyer-related problems are going to increase, mainly because eBay took away the paddle.

While I don't want this comparison to go sideways, I seem to recall that principals and teachers had a lot more control in the classrooms when the students were aware of the fact, and knew it to BE A FACT, that if the 'cut-up' in class beyond acceptable limits, that there was a paddle waiting to warm their backside. We, "Society", took away a very effective deterrent to student misbehavior, and now we don't know why students rule the classrooms?

The same thing is going to happen on eBay. Buyers who feel they've been slighted in any way are now free to slap around the sellers, knowing full well that the seller can't slap back. Buyers who would otherwise have worked with a seller to come to a mutual agreement on resolving a problem no longer have any reason to even TRY to be reasonable -- there's no downside for them if they are not, so why bother?

Be prepared for buyers to claim outrageous things for the slightest faults. If you're selling used product, your time is about over -- buyers will no longer have to accept "as is" ... they can demand a refund and slap your feedback and DSR ratings without fear of reprisal or consequence of any kind. And if your "NEW" product isn't 110% better than it was when the manufacturer put it in the box, hold on to your ratings, cuz you're gonna take a dive.

The plug has been pulled. Buyers have no reason to be reasonable or to work with the seller. It's as if the US Government has passed a law requiring all merchants to accept returns up to 60 days from purchase, with full refunds despite use or condition, and to pay the customer for their gas and time to drive to/from your location as well. Under those circumstances... I'd be driving a new car forever!! At 59 days, I could claim some nonsensical problem, take my refund, with credit for to/from the dealership, and go get me a new car. And the dealer is going to have to sell to me -- otherwise they won't be selling to anyone, cuz everyone will be doing the same. Or able to.


The CHECK had been removed - BALANCE has been lost.

-Bob.