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Groups Update - Report problems or issues here

(1 of 873)
Groups Update - Report problems or issues here
Jun 14, 2011 04:13 PM
Hello everyone,

Although we fully anticipate the Groups update to be without incident, I wanted to create a thread where you can report any issues or problems following the upgrade.

Additionally, I wanted to address the concern about the Storyboard images not being transferred. By the numbers, there are only 40 groups with any images in a Storyboard, of those, only 12 have 10 or more images, and of those 12, only 2 have used the Storyboard feature since 2009. The feature was not widely used nor an active part for the vast majority of Groups.

If however, you moderate a group and you would like to keep whatever images you have in the Storyboard, please post your Group name here and we will work with you to migrate the images.

Thank you.

John Bodine
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Groups Update - Report problems or issues here

(872 Replies / 34,587 Views)
Groups Update - Report problems or issues here
Jun 14, 2011 04:13 PM
Hello everyone,

Although we fully anticipate the Groups update to be without incident, I wanted to create a thread where you can report any issues or problems following the upgrade.

Additionally, I wanted to address the concern about the Storyboard images not being transferred. By the numbers, there are only 40 groups with any images in a Storyboard, of those, only 12 have 10 or more images, and of those 12, only 2 have used the Storyboard feature since 2009. The feature was not widely used nor an active part for the vast majority of Groups.

If however, you moderate a group and you would like to keep whatever images you have in the Storyboard, please post your Group name here and we will work with you to migrate the images.

Thank you.

John Bodine
Page: 36 of 37
Last Post
by funkiejunqie (1877 ) View Listings
(840 of 872)
Re: Groups Update - Report problems or issues here
Feb 14, 2012 10:10 AM

Finally able to issue invitations from my groups.

Many thanks.

 

eBay just arbitrarily picks a group to feature,

they've been doing it for some years.

Don't think there's a way to apply.

I've seen several somewhat dead groups featured,

and at least one private mod group.

 

Since I've had GLMC, it has been featured I think twice.

One of the other groups was featured once.

 

 


Photobucket

(841 of 872)
Re: Groups Update - Report problems or issues here
Mar 8, 2012 04:13 PM

Hello everyone,

We appreciate your willingness to help maintain a great Community and sincerely apologize for not following up  sooner on some of these reported posts.

smithysplace-pgh, glad to hear that the invitation to your group  issue you encountered is now resolved.

q-collection, in terms of the featured groups,we will look into the frequency of the rotation.

Again, thank you for your continued participation in our Community.

Kind regards,
eBay Community Guide


eBay Community Guides help you find what you need in eBay Community, but do not offer advice on other eBay features, or engage in conversation. Find out more about eBay Community and how it works here: Community Help Page

(842 of 872)
Re: Groups Update - Report problems or issues here
Apr 20, 2012 02:42 AM

INVITE NEW MEMBERS is not working again.  :(

 

I've been sending out a 25 invitations each day with a comma between each one.  It vitually always works.  Today it didn't.

 

I then tried individual member invitations and none of those worked.

 

I then tried my own ID and that worked.  However, after 10 minutes that invitation still hasn't reached my e-mail.

 

I doubt if anyone will read this, but at least I have a place to mention the problem.  X-(

 

And I intend to mention it everyday until the thing works.  ]:)

 

By-the-by I see that one of the Featured Groups was brand new with only one member.  That means a lot to someone like myself who has successfully run a group since 2007 and has thousands of members.  B-)

 

John (q-collection)

Group Founder

 

LEAGUE OF EXTRAORDINARY COMIC BOOK COLLECTORS

Group Membership:  4,496  :O

Group Moderators:  45

Topics:  2,027  :-D

http://groups.ebay.com/forum/League-Extraordinary-Comic/Welcome/300014132


 

(843 of 872)
Re: Groups Update - Report problems or issues here
Apr 22, 2012 03:32 AM

Groups Error

 

[Please enter only valid member names as "Invitees"]

***************************************************************

Two days ago I was only able to send out an invitation to myself.  Althought it went out, I never received that invitation.

 

Yesterday I was actually able to send out invitations to 25 members.  No one joined - which never happens.  I expect no one received those invitations.

 

Today I first tried to send out an invitation to myself to see if it would work.  It did.  The invitation went out and I did receive it as an e-mail.

 

I then attempted to send out 24 invitations and received the above error notice.  I tried to send out single invitations and each of those resulted in the same error notice.

 

So I've had no one join in three days.

 

I'll continue to provide you with updated info on our progress.

 

(844 of 872)
Re: Groups Update - Report problems or issues here
Apr 23, 2012 10:15 AM

I'm happy to report that the INVITE MEMBERS seems to be back to normal.  Although the initial invitation I sent to myself never did arrive.

 

eBay programmers.  Thank you.  ;)

(845 of 872)
Re: Groups Update - Report problems or issues here
Apr 26, 2012 04:14 AM

The edit function is not working in Groups.

 

Not for members - not for me, the leader.

 

The edit button connects to the post to be edited = an edit is proposed, the "Save" button is clicked - that's where any functionality ends.

 

Nothing happens - it is not possible to complete the edit.

 

The original post stands, errors and all.


(846 of 872)
Re: Groups Update - Report problems or issues here
Apr 27, 2012 12:20 PM

Hi my*quiet*place,

 

Thanks for sharing this information over to us. We'll have someone take a look at the edit functionality for Groups and once the investigation is complete, we'll follow up with a status update.

 

Stay tuned,

eBay Community Guide


eBay Community Guides help you find what you need in eBay Community, but do not offer advice on other eBay features, or engage in conversation. Find out more about eBay Community and how it works here: Community Help Page

(847 of 872)
Re: Groups Update - Report problems or issues here
Jun 13, 2012 01:28 AM

We seem to be having two problems now.

 

THE FIRST PROBLEM is that e-mails to moderators is not working.  This was first brought to my attention by the group leader of the Harry Potter group.  (I transferred leadership to her last year.)

 

I tried to send a test e-mail to myself using e-mail moderators without success.  However, the leader did say that sending an e-mail to all members did seem to work since she received responses from members.

 

 

THE SECOND PROBLEM (and the most important to myself) is that the INVITE MEMBERS option has not worked for the last four days.  I do get an invitations successfully sent message, but no new members have joined out of the last 100 invitations sent.

 

That never happens.

 

I sincerely hope that my posting these problems alerts someone at eBay - or that someone at eBay checks this thread.

 

John (q-collection)

Founder & Co-Leader of the...

 

LEAGUE OF EXTRAORDINARY COMIC BOOK COLLECTORS

Group Membership:  4,683

Group Moderators:  45

Topics:  2,051

http://groups.ebay.com/forum/League-Extraordinary-Comic/Welcome/300014132


 

(848 of 872)
Re: Groups Update - Report problems or issues here
Jun 25, 2012 10:28 AM

Well, now I see this thread and have already posted this to 2 other threads. I promise this is the last.

 

Copy Paste is not worrking and I was hoping the Comminity Guides could give us a word on that, as in, you have it under control? or the programmers now know about it?

 

Thanks once again.

(849 of 872)
Re: Groups Update - Report problems or issues here
Jun 25, 2012 10:31 AM

Sorry, I misspelled Community Guides and BTW, Spell check and italics are still way messed up. Been over a year now and was hoping to get some input on that too.

 

Thanks

(850 of 872)
Re: Groups Update - Report problems or issues here
Jun 25, 2012 11:05 AM

Seems to be working now but, I'll be back, if it quits again.

(851 of 872)
Re: Groups Update - Report problems or issues here
Jul 24, 2012 04:44 PM

Ebay allows the seller template to have both calculated postage and free shipping checked without an alert. I have accidently checked free shipping when adding handling time (this is a pain)

This is costing me money and agravation and seems like it should alert you rather than default to free shipping

(852 of 872)
Re: Groups Update - Report problems or issues here
Aug 8, 2012 02:34 PM

John,

 

I appreciate the fact that there is this tread. I use to be a Top Rated Seller... Now, my perception is that I'm being screwed out of my Top Rated Seller Status due to problems with the software for adding tracking number's within a 24 hour period.

 

Even before you required it I had a personal policy where I uploaded all my tracking within a 24 hour period. I was first screwed out of my Top Rated Status on July 20 because when I would add the tracking number for multiple purchases it wouldn't carryover to the sold section. So if I sold two items when you viewed the tracking it only showed on one line. What made things worse is I tried to address this on numerous occassions to some folks who barely understood english and was assured I was fine. I feel I really feel I got screwed but unfortunately that's not the end of the story.....

 

After the 20th, I finally got a hold of someone who understood english and was very helpful in assisting me. I just needed to make sure that all the tracking information for multiple purchases got entered in the sold section for each line.

I felt I was now back on track to get my "Top Rated Seller Status Back".

 

Last night August 8th, I went to add a tracking number for a new sale that I was going to ship. Now much to my dismay it doesn't allow me to enter any of my tracking information therefore its impossible for me to be a "Top Rated Seller"...I believe this is considered deceptive business practices by Ebay and I do hope it gets resolved before I get attorneys involved to see if there is a potential for a class action suite. Its only my discounts that you are screwing me out of but I believe principle is involved. I wonder how many other's are having my similar frustrations...I even thought about closing down and just selling at shows etc.

 

Thanks again for creating a place to voice some little guys opinion...I hope ebay remember's that alot of these little seller's have helped ebay grow.

 

Sorry, for voicing frustration but this is so disappointing that I try to comply with everything and can't do to Ebay's software issues or lack of respect for the little guy or maybe its that they need the money and want to steal my discount.

 

 

 

 

 

 

 

 

 

 

(853 of 872)
Re: Groups Update - Report problems or issues here
Sep 17, 2012 10:54 AM

When will the "want it now" page be fixed?  Cannot get an answer or time frame on the fix.  When you click on the "want it now" item, it puts you back on the ebay home page.

 

It is not my browser or my computer, I am not the only one experiencing this world wide problem.

(854 of 872)
Re: Groups Update - Report problems or issues here
Oct 28, 2012 11:45 AM

I am having a problem uploading pictures.  I have tried basic and standard with no luck. Any suggestions?

(855 of 872)
Re: Groups Update - Report problems or issues here
Dec 30, 2012 08:14 PM

I stumbled upon this group by accident.  It appears this group is an on-going series of accidents, or malfunctions, or incompetence, or outright sabotage!

 

What on earth is going on?  This reads like a Stephen King horror story.  The computer group from hell?  Or the computer service from hell?

 

Is the problem with the group, with ebay, with the manager, or what?  Just curious.

 

I love crystals and just thought I'd see what a "crystals" group was about.  This is a nightmare.

 

Sorry for the group, if it was intended to be seriously enjoyed.

Sincerely sorry.

 

 

(856 of 872)
Re: Groups Update - Report problems or issues here
Jan 4, 2013 09:01 AM

hollywholey, this discussion board was created for the purpose of reporting any problems incurred following the Groups Update in June 2011.


(857 of 872)
Re: Groups Update - Report problems or issues here
Jan 4, 2013 09:03 AM

andymarge94, this was posted in Customer Support.

 

The Want It Now feature is no longer available and current posts will be phased out.
We recommend using other buying features instead, including:

Wish lists

Saved searches

Your favorites


(858 of 872)
Re: Groups Update - Report problems or issues here
Jan 30, 2013 05:31 PM

Having trouble accessing things under 'My Content'

keeps come up with an error code.

 

ERROR The requested URL could not be retrieved

While trying to retrieve the requested URL the following error was encountered:

Invalid Hostname

Some aspect of the requested URL is incorrect. Possible problems:

Name is unknown

 

Happens with prefs, messages, friends, and profile


Photobucket

(859 of 872)
Re: Groups Update - Report problems or issues here
Jan 30, 2013 06:20 PM

Clear the cookies/cache/browsing history in your Browser Tools.

 

For me, this often fixes the "glitch".

 

I use FireFox.


Photobucket Woof! Woof!

(860 of 872)
Re: Groups Update - Report problems or issues here
Jan 30, 2013 08:11 PM

Someone help me please-

I need a moderator of ebay groups/community to come into my group and delete the

4 (four)Announcements under The Group Menu.

The photo's are too large therefore it has ommitted the edit/delete bar to do so.

 

http://groups.ebay.com/forum/Cross-Country-Quilting/Welcome/1500001831

 

Thank you in advance.

my goup is private but if i know your coming in i will open it if need be.

 

 


(861 of 872)
Re: Groups Update - Report problems or issues here
Mar 9, 2013 10:18 PM

Laura, I had the same problem.  If you will view your announcements in Firefox, you should be able to see the Edit & Delete buttons. Tried it just now and it is working.


(862 of 872)
Re: Groups Update - Report problems or issues here
Mar 9, 2013 10:22 PM

Anyone know the process for removing a leader who has been MIA for 4 yrs?  Co-leader is doing a great job, but there are a couple of things that only a leader can do.  Would be great if she could step into that position since she is already doing that job. If you have any contact info for someone who could take care of that it would be greatly appreciated.


(863 of 872)
Re: Groups Update - Report problems or issues here
Mar 15, 2013 05:55 AM

Situation resolved.


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