The eBay Community

Resolved! Waiting on a Payout...

I have been checking out every single minute for something I sold that was already delivered to the buyer safely to show up as funds in my eBay account so that I can withdraw them into my bank account. However, when I go to my account page I do not s...

Incorrect shipping charge by ebay/usps help?!

I purchased an ebay shipping label (usps) after a sale and it said $5.15. I was charged $186. I contacted ebay and they said it was usps that needed to refund me. Contacted usps and they said it was ebay to refund and then said they can only help if ...

File Exchange Package Dimension Requirement

I'm using Excel sheets and File Exchange to list my products.It's been working fine until yesterday, and suddenly today, all of my CSVs fail to upload, saying that package dimension is a requirement to calculate shipping. I always have the package we...

Seller asked me to open a case for item stuck in customs, but I don't see an option to do that

I ordered something from the UK that is shipping through eBay's "Global Shipping Program" (GSP). It got to Pitney Bowes, which is supposed to ship to the US and was flagged as "undeliverable" (googling tells me this is a common problem with Pitney Bo...

Resolved! T/F: sales tax unknown, and so seller fee unknown at time of listing?

(Brand new seller)As best I can tell, the seller fee on an item is based on the total amount the buyer pays, including sales tax. The sales tax rate to a U.S. buyer could range from 0% to almost 10%. So the seller doesn't know the eBay fee until the ...

Resolved! Confused with new package dimension requirements

I have selected standard rates without discount but my listings still get rejected for no package dimensions.I am able to edit existing listings without adding dimensions.Am I missing something?

screenshot-www.ebay.com-2024.04.17-17_51_06.png

Resolved! Shipping internationally in two boxes?

Can't seem to find the answer whether this is possible (or advisable.) Item is a large, heavy set of books that I plan to ship domestically in two boxes with individual tracking numbers. Seems unlikely that an international buyer would purchase due t...