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Last Post Nov 3, 2009 1:07 PM by: ratta2lee
Replies: 3
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Problems with gmail

Nov 3, 2009 12:43 PM
For the last two days I haven't been able to get into my gmail account. I can't get past the sign-in page.

I've gone through the help thingy but wasn't able to fix the problem. I was only able to clear my cookies because I couldn't find the tab that says, "Clear Private Data."

When I clear my cookies, am I also clearing my cache?

Thanks,
Candy

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ratta2lee
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Re: Problems with gmail

Nov 3, 2009 12:58 PM
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re: " When I clear my cookies, am I also clearing my cache? "
.
No. What browser are you using ?

To clear cache with Firefox : Click on Tools --> Click on Clear Recent History --> Make sure that the Cache box is checked --> Then click on Clear Now

Good luck
.
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Re: Problems with gmail

Nov 3, 2009 1:03 PM
I use Firefox. Cleared that. THANKS!!!!

It worked

Thanks so much,
Candy

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ratta2lee
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Re: Problems with gmail

Nov 3, 2009 1:07 PM
.

And, also see the Anyone with google mail issues thread from earlier.

Apparently some Internet Service Providers (ISP) around the country are having issues with connecting to the Gmail sign in page.

So, if you can connect to Google Search and log into places like Facebook and eBay ( duh), then contact your ISP.
As ISPs update their software, hardware, firewall, spam filters, etc. they are somehow blocking Google Mail's Sign-In page.

Good luck .....
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