From collectibles to cars, buy and sell all kinds of items on eBay
aAdvanced Search
Topic Archived This topic has been archived - replies are not allowed.
Last Post May 16, 2009 6:42 AM by: themommalyn
Replies: 64
)
tx-shaindel
Posts: 576

New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 8:34 AM
This is part of the new user Agreement, effective June 8th for current sellers:

Obligations with respect to allegedly non-authentic items:

For covered claims that meet the conditions and are not excluded, buyers are required to destroy an item if they claim it is not authentic. Once a buyer confirms destruction of the item, eBay will reimburse the buyer.

For covered claims that meet the conditions and are not excluded, sellers agree to not hold buyers or eBay responsible for the destruction of an item if it is not believed to be authentic.


On its face, it is stating that if the buyer files a claim because the buyer believes an item is not authentic, the buyer must destroy the item and once the buyer confirms that the item has been destroyed, eBay will then reimburse the buyer (although not stated here, other parts of the agreement make it clear that the money will later come out of the seller's hide) and the seller has no recourse. The working is confusing and vague. The policy seems to apply to all items on eBay, not just designer products. So, if a seller sells a doll, for example, a #3 Barbie, can the buyer simply claim that he or she "believes" that the doll is not an authentic #3, tell eBay she or she sent the doll through the backyard woodchipper, and have eBay refund the purchase amount to the buyer? There is no apparent requirement that the buyer provide any evidence, such as a third party appraisal, that the item is not "authentic" or provide any proof to eBay that the item was destroyed. The seller is apparently completely cut out of the transaction and has no way to defend the sale. So what is to keep a dishonest buyer from receiving a perfectly authentic #3, telling eBay he or she believed the doll was not authentic and destroyed it (even though the same doll is now proudly displayed on the buyer's shelf) and getting his or her money back from eBay, so that the buyer gets both the doll and the money? Or emailing the seller and demanding a hefty discount, or else the buyer will file a claim that the item is not authentic.


Authentic is not even defined! Does this apply only to fakes and reproductions? Or does "authentic" come into issue any time there is a dispute between the seller and buyer regarding the doll? If a seller sells a china doll as a "covered-wagon hairstyle" and the buyer claims it was instead a "flat top," does that mean the doll is not authentic? If a seller lists as doll as from the 1880's and the buyer claims the doll is from the 1900's, is the doll not authentic? If an umarked bisque shoulderhead doll is sold as a Simon and Halbig and the seller claims it is in fact a Kestner, does that make the doll not authentic? And why does the buyer, who is certainly not an disinterested party, become the sole arbitrator of what is authentic?


And eBay wonders why I went from power seller to not listing at all!

Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
ridesawaytwinkling
Posts: 2,907
(1 of 64)

Re: New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 8:40 AM
I agree with you about this-
it is completely arbitrary, and I doubt it is even legal.
Yet another reason for not listing on eBay.

Bella
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
itsdan
Posts: 11,154
(2 of 64)

Re: New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 9:52 AM
That is the most hysterical thing I've ever heard!!!

"Yes, I have destroyed it."

"Yes, the Easter Bunny came over for tea."

Equally believable.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
star_lady5
Posts: 2,414
(3 of 64)

Re: New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 10:50 AM
Thanks for the heads up. I have never tried selling and I keep seeing reasons like this one to never ever sell anything on ebay.

* * * * *


Roni's girls
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
ridesawaytwinkling
Posts: 2,907
(4 of 64)

Re: New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 10:55 AM
This is a scammers, nefarious thieves dream come true...

Watch a ship-load of antique dolls suddenly proclaimed non-authentic-
with pix taken of repros destroyed...and eBay saying Yes, poor dear buyer, you get your money back...
and they keep the dolls as well...

or

picture vintage Barbies, antique kazoos, Coach purses,
designer jeans, diamond rings..
or whatever it is that floats your boat
suddenly also becoming non-authentic...
and their substitution destroyed
buyer gets back money, and keeps item...
seller is out money AND item...

with no recourse

eBay : garbage barge for brains

Bella
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
flozdolz
Posts: 11,766
(5 of 64)

Re: New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 11:58 AM
This whole thing smells rotten. There has to be some accounting and proof from the buyer that the item is not authentic. And I mean from a professional with note and all. If they are leaving it up to the discretion of the buyer, ALL sellers will be in deep doodoo unless they sell the item with an authentication before they sell it.
How many antique dolls have proof of their age and where they came from? If this is the case, I choose to be a buyer. (grin) Of course there won't be anything to buy because the sellers have all left for other pastures.

If you can smile when things go wrong, you must have someone else in mind to blame.



Know what tastes great on veggie burgers? Lettuce, tomato and beef.

Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
sweetpdolls
Posts: 5,998
(6 of 64)

Re: New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 12:08 PM
This is by fat the worst thing eBay has ever come up with.
Guess they will get more money when the buyers fake the destruction of the item and then sells it in eBay themselves.
eBay should be in for many many lawsuits.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
lmldolz
Posts: 1,818
(7 of 64)

Re: New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 12:27 PM
You have GOT to be kidding!!!:O Every time I start thinking, maybe I'll try to start selling on ebay again... some new stupid "law" comes up!! Who in the world comes up with this carp, anyway??:| It doesn't even make any sense... for crying out loud!!! Can we say ..... "STUPID"!?!?:-p

Image Hosted by ImageShack.us
~Linda
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
dressurdolly
Posts: 18,537
(8 of 64)

Re: New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 12:33 PM
I have to say......they never cease to amaze me! I think Donahoe and crew are perfect examples of "The Peter Principle"


Nobody knows the truffles I've seen....


Photobucket




Photobucket

Everyone is entitled to my opinion.

Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
shpysgirl
Posts: 11,897
(9 of 64)

Re: New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 12:35 PM
I'm going to go fish out my black dress. I'll get ready to go to the funeral. For ebay. Because sure as heLL0 they're diggin' their own grave.


Ebay suggestion box. Fight back! Please tell them what you think.
Link
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
ridesawaytwinkling
Posts: 2,907
(10 of 64)

Re: New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 12:53 PM
Just shows the knee jerk mentality of the executives at eBay.
Instead of declaring that there should be returns for unhappy buyers...no matter what the cause ( which creates its own set of problems - as in the case of the Monica doll)
they go off the deep end and proclaim that all the non-authentic shall be destroyed.
Totalitarianism is always brutal and always dangerous, and ultimately always a disaster for those who install totalitarianism

Bella
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
cookinsupper
Posts: 21,143
(11 of 64)

Re: New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 1:10 PM
Ebay!


~~~~~~~~~~~~~~~~
"A collection is always more than is necessary"

Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
jannilu
Posts: 1,529
(12 of 64)

Re: New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 2:07 PM
WOW. Seriously?!?!? Every seller should pull their listings NOW!

Photobucket
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
wildrose55
Posts: 10,589
(13 of 64)

Re: New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 4:06 PM
This is the last straw for me. I used to sell some of my lower end stuff here, but I'm done with eBay as far as selling. There are still other places out there with very seller friendly 'rules'. I'll continue to give my selling business to them and eBay can take a flying leap.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
dressurdolly
Posts: 18,537
(14 of 64)

Re: New EBay Policy Requires Buyer to Destroy "Non-authentic Items"

May 11, 2009 4:38 PM
Yep! And I'm finding more and more to buy on those other venues too.


Nobody knows the truffles I've seen....


Photobucket




Photobucket

Everyone is entitled to my opinion.

Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
Page: of 5

New to eBay Boards? Try a visit to our Community Discussion Boards Help and Welcome Center .

Want to visit another board? You can view our Community Overview Page or select from these lists:

Community Help Boards:

eBay Tools Boards:

Category-Specific Boards:

General Discussion Boards:


Feedback Forum | Discussion Boards | Groups | Answer Center | Chat Rooms | Community Values

About eBay | Announcements | Security Center | Resolution Center | eBay Toolbar | Policies | Government Relations | Site Map | Help
Copyright © 1995-2009 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time
hosted by LiveWorld