There is no seller protection

Never selling on ebay again.!!!!!!!!!!! Buyer states the item I sold is not working and sends it back, I tested it an it was working. Ebay refunded him and left me with all listing fees and shipping. Another item that I sold AS IS and not working condition clearly sated in listing. byer receives it and contacts me saying it is not working and wants refund. FUNNY HUH not really buyer get a refund with buyer protection and again ebay colects its listing fees and I pay the shipping out of my pocket. I forgot to mention their costumer service in India sucks too. I have been a member since 2001. Amazon is much better.

I think we should contact a lawyer to pursue a class action suit against eBay for it's buyer protection policy that automatically holds the seller in the wrong.  An item I sold was misdelivered by the post office.  Within 10 days of the sale eBay had refunded the buyer.  Since my account was new, PAYPAL had never released the payment to me and I got a message from eBay that I have to pay them for the refund.  Yesterday, I got a message from buyer that the post office had finally delivered his package.  So, now what we have,  is a buyer who has an item that he didn't pay for and a seller who was never paid and a claim against the seller from eBay for the original cost of the item.

I think I'll start buying on eBay!

I have been selling for 5 years.All of a sudden i tried to relist an item and it would not let me.It said i have to open a buyer protection acct.When i read the buyer has 45 days to return and they would pay the buyer and i would have to pay back Ebay.Then they said it would not be a tool for buyers remorse. Thats exactly what it is!! I knew right away i would only buy and no longer sell.Now i sell on Craigslist and Amazon. I bet it gets really bad with buyers playing with the items they buy, then try to send them back when they break them and the novelty wears off!!

So is Amazon like eBay to sell our stuff?

"you will win a case in most instances" with so few feedback, please excuse but you are too green to comment on that. Ebay has a HUGE  - -HUGEEEEEEEEEE - history of NOT standing up for sellers. Read many, many, many posts in this forum and all over the web.

Yep, new eBay policy that you cannot relist (not even a Classified ad, for goodness sakes) without giving your own credit card, even though you have automatic payment withdraw via Paypal with your eBay stores. Ridiculous and not right, especially when they never back sellers while people accept your goods, confirm tracking and still charge back, saying the goods never arrived, etc.

Closed up shop for now. Had it with this nonsense.

Some day, eBay may really stand up for sellers. Doubtful, though. Those days sure are long gone.

Sigh ...

See y'all at Craigslist, Amazon and other places where it's 100X better - - much cheaper (even free in many cases like at Craigslist) - and where sellers are respected and helped, not just the buyers.

Buyers are very savvy now as how to rip off sellers thanks to ebay's ridiculous rules. They target new and newer sellers as well as established sellers and get items for free. It's disgusting. Ebay WILL find for you if you did nothing wrong, didn't communicate outside of ebay, BUT.... the buyer can still file a chargeback if they used a credit card via paypal !! and then you lose. Try selling on webstore.com, it's FREE to list and sell items auction style, the volume isn't anything like ebay - yet - hoping it will catch on and become popular. I have sold items there and love it.

Ebay will go through great lengths to help buyers rip off sellers. it is unbelievable.  Feedback extortion is rampant. Mailing fraud, item not as described frauds. I am seriously considering quiting ebay. Just because it makes me so angry.

Then I talk to customer no service and things just get worse.

If you are selling high volume then it probably doesn't hurt you much but if you are just doing a few hundred sales a year then it is very hurtful and agrivating.

An absolute farce.  I am doing all I can to spread the word about the corruption on eBay.  I am contemplating posting the username of the miser. 

In preparation of setting up a nursery, my wife and I decided to sell the items on eBay instead of doing a yard sale of something along those lines.  Of course, the most expensive item is the one with a problem.  I received positive feedback on every other transaction.

A cheat (that's what he is) received a fender guitar from me.  Even though it was in great condition, I still listed it as used and posted nine photos.  The guy buys it, I send it same day.  Then all of a sudden he sends me a message demanding an apology and a $125 partial refund because of all the dents.  There were no dents.  I asked him to send me pictures of the damage to make sure it was the same guitar.  And if it really was damaged as implied, why not a full refund???  He didn't want a full refund, just partial. I asked him to point the dent out on the photos in the listing and he said he was insulted at the accusations.  I tell him to send it back.  He still demands a PARTIAL REFUND - which obviously screams he knows it is a great guitar.  I refuse stating I am not going to let him extort his profit margin (he is a dealer, said as such and sells guitars on eBay) out of me.  He opens a case and being naive to the eBay realm (I thought it was legitimate) I just send it to them for resolution.  To me, there was no question he was at fault.  Matter of fact, he is at fault.  But let's say there were a few dents, I still listed it as used which includes cosmetic wear (dents).  They found in the buyer's favor and have ordered him to return it for a full refund.  Now I am sitting here three business days later, with no guitar and no funds.  Still no tracking information either.  Who knows if he banged the guitar on the ground before sending it.  Who knows if he will even send it.

And in terms of integrity.  What about the other people that bid on the guitar?  What about the other "buyers"?  Am I supposed to give it to this scam artist for less than the next bidder?  That person may have actually wanted to use it and been pleased.

eBay is a scam and my mission is to make sure everyone knows it.

I agree that there should definately be more on the side of the sellers as far as making sure that we can conduct business without having to worry about people scamming us. Aside the fact that ebay gets nothing from the buyers...Even pays them to purchase with ebay bucks... all the fees and such are paid by us the sellers... So Ebay, your going to pay less attention to the people who are paying your employees who don't generally tend to help us when we really need it anyway?? that sure sounds like a screwy kind of system to me. Pay buyers to scam, and still charge the seller final value fees, listing fees, and even a cut of the cost to ship it! All we want is the same respects and the benifit of the doubt once in a while. I'm sure most claims that go through ebay are given about 20-30 seconds of actual thought before they default to giving the buyer not only their money back but the product as well.

Sellers need protection too, especially if we have to pay to sell here.

I've been on ebay for many years, had 100% positive feedback.

I sell tropical plants, I specialize in growing a rare species of  plants called Jewel Orchids. Last year I had some idiot order several plants, and after recieving them left a negative reply for each plant. Her claim was that plants were too small for the price.

Specifics:

Plants listed in ad stated that plants were 2-3" in size.  I sold them for 8.95 each.

In contrast, the same plants, same size commonly sell for 14.95 to 19.95 from virtually every other vendor on the market for the exact same size.

The plants I sent to here were actually substantially larger than I had listed, having grown out since the ad had been posted. the plants shipped to her averaged a minimum of 4-6" in size.

Of course I was shocked to see the negatives, and when I looked at her profile, she had a clear history of placing false negatives, with everyone being disputed in reply by the sellers. All the feed backs she left had the same basic 'trend' to them. And when I say a history of placing negatives, I'm talking very large numbers of them.

Of course eBay did nothing about it, Ignored my attempts to appeal this or reverse unfair negatives. even worse is I often provide 'bonuses' on multi item orders to entice customer loyalty, usually an extra plant for free, only to be burned for it.

As a result, I lost my eBay Power Seller rating, I lost my Top Seller rating.  And of course, who wins? eBay. Since I was stripped of my good guy status, my costs to list and sell on eBay went up as I lost the good seller perks for being a Power Seller/Top rated seller.

ebay is not a friendly place to sell, they are as bad as the bad customers. Any pretense at being seller friendly is a ruse to sucker idiots into a sense of false security, nothing more.

I for one would welcome a viable alternative.