edensbounties wrote:

Anyone surprised?

 

I'm not.

 

Nope, Nor are Ebay employees.

 

I'd guess they are sitting there right now, thinking, same ol' same ol' just as we expected.

 

So, what was the point of all of it? Ebay cares? we know better than that and Ebay knows we know better than that.

 

I just don't get it

Just keep in mind that letter to the UN SG-this is spun to fit that definition of humanities of the bonfires and how ebat is complying with the UN charters.....

Some people are clinging hideously to their idiocy!

Even though I am relatively new to selling; even I can figure out what the problems are.

Ebay appears to have launched a connection with Google; whom I thought was a competitor, but seems not so much now. The revolving server will never allow moderate to small sellers to even come close to making a decent living from eBay. The promotion of even more seller may help eBay with more money, but only makes it more difficult for others to sell anything. The Fashion Big Sellers, will always get center-stage and be near or highlighted on the front page. Search has been completely screwed up so badly, that the only way to fix it is to hire someone completely new. The future of eBay is seriously in question; lastest polls show that eBay is coming in way behind Google and The River. Customer and seller satisfaction in these polls are very low comparitively. It is unfair that every store should have to allow 30 days for returns; we are not Chanel or even Walmart for that matter we cannot afford the loss after someone wears something for 30 days then decides to return. In short; the only ones who will survive for awhile is the very large promoted sellers, the rest of us should be looking into other venues to sell through also.

Just because a person is relatively new doesn't mean they lack brains regarding what the facts are. Common sense and research will always come out on top.

I don't hold the OT of this thread responsible since she is just doing her job. The one that should be held responsible for all of the problems is the President of Ebay. Ebay has also placed a large ad in one of the Fashion magazines regarding what their plans are and have made it very clear that they want only sellers who are able to supply a number of the same items in different size and new items. They also want these sellers to offer 30 day returns. Once again, I would just like to add that if you sell used clothing the future looks pretty bleak.

An individual on eBay cannot wait around for eBay to take care of his or her problems; not likely to happen. He or she should really invest some time into promoting what they are selling into other venues, so when the bottom falls out they will be okay.

~~~~What A Day For A Daydream~~~~

I read something similar to this 5 years ago

thanks for posting the below article, it surely needs repeated

many times throughout the forums

samarajo777 wrote:

Even though I am relatively new to selling; even I can figure out what the problems are.

 

Ebay appears to have launched a connection with Google; whom I thought was a competitor, but seems not so much now. The revolving server will never allow moderate to small sellers to even come close to making a decent living from eBay. The promotion of even more seller may help eBay with more money, but only makes it more difficult for others to sell anything. The Fashion Big Sellers, will always get center-stage and be near or highlighted on the front page. Search has been completely screwed up so badly, that the only way to fix it is to hire someone completely new. The future of eBay is seriously in question; lastest polls show that eBay is coming in way behind Google and The River. Customer and seller satisfaction in these polls are very low comparitively. It is unfair that every store should have to allow 30 days for returns; we are not Chanel or even Walmart for that matter we cannot afford the loss after someone wears something for 30 days then decides to return. In short; the only ones who will survive for awhile is the very large promoted sellers, the rest of us should be looking into other venues to sell through also.

 

Just because a person is relatively new doesn't mean they lack brains regarding what the facts are. Common sense and research will always come out on top.

 

I don't hold the OT of this thread responsible since she is just doing her job. The one that should be held responsible for all of the problems is the President of Ebay. Ebay has also placed a large ad in one of the Fashion magazines regarding what their plans are and have made it very clear that they want only sellers who are able to supply a number of the same items in different size and new items. They also want these sellers to offer 30 day returns. Once again, I would just like to add that if you sell used clothing the future looks pretty bleak.

 

An individual on eBay cannot wait around for eBay to take care of his or her problems; not likely to happen. He or she should really invest some time into promoting what they are selling into other venues, so when the bottom falls out they will be okay.

this needs repeated

hehehehe.......

"...many come to get help and give back."

Notice how they used that as a pitiful after-thought to people venting on the boards. 

I first came here to get help. And I stayed to give help.

A PR spin doctor wrote that as a joke or something Kate, give us the real data.

adrian44 wrote:

I was not included in the survey since I quit selling on eBay 2 years ago after giving them 12 years.

There were different versions of the survey, depending on if you checked seller or buyer. In the long run it doesn't matter at all though, since ebay did their usual "we listened and have no clue (and don't give a hoot) what any of you are talking about" thing.

I think even Kate knew this would happen.  Interesting on her final post on the other thread she said she would not be able to participate in this thread.  While she may not be able to participate, I think we can count on the fact that she is reading this thread and realizes how many people she failed.  Whether that was by design, lack of training or forced upon her by management, we will never know.

I do think it was pretty gutzy to put an announcement at the top of all the boards regarding this threads and the so called results to the survey.

This really is just another way Ebay shows us how stupid they think we all are.  What Kate has posted is not Survey results, they are opinions, thoughts, etc.  NOT survey results.  Survey results require math, numbers, percentages, etc.  What has been posted by Kate is absolutely meaningless and will only serve to increase the problem Ebay has with it's sellers.  And this is self inflicted as they had a chance to start doing a little repair work.  But once again they don't think we are worth it.

********* Sellers need to have their Buyer Requirements [in Site preferences] set to the strictest possible for UIDs. 2 in 12. If all sellers would file UIDs when appropriate along w/having your settings at 2 in 12, it would cut down on NPBs. They would be blocked from bidding or purchasing from ALL sellers that had their setting 2 in 12. This is our best defense, but each of us is dependent upon other sellers following suit. This will dramatically reduce the non payers if we work together.

I go away for an afternoon and it appears that the world has come to an end. 

I knew that they would not present honest results in DSR form.  Who here is positive that ebay got a 1 on the value for fees question.  1 being low.

I expected spin and got it of course, but I'm not seeing the BS that they are spoon feeding us to be as bad as others are seeing it.  Remember this is ebay the spin doctors that sold millions of sellers on 'the lowest fees ever'.

kate.user_research.. wrote:

What We Learned When We Listened

About the eBay Community

eBay Members who visit the community on a regular basis come to eBay more often in general, and are interested in new ways for eBay teams to reach out and get direct feedback.

 

Focus groups, online discussion and other ways for members to directly engage with eBay staff are considered good opportunities for collaboration. These members are highly invested, and while some do come to the community to vent, many come to get help and give back.

The last 3 questions were about contributing to focus groups and talking with ebay about changes. so it seems that a lot of people answered that they were agreeable to it.

 

Community members are diverse, and include all ages, experience levels and types of sellers / buyers.  However, Community is a great place to come to talk particularly to people who have been engaged with eBay for 10+ years and know the ropes.

 

Most community members both buy and sell sometime during their careers at eBay.

While it is spin, most of that is true

 

How Community Members think about eBay, Inc.

They believe in eBay’s roots as a trusted global marketplace that promotes unique / vintage items, and want eBay’s future to include a focus on the small or specialized seller.

 The results say that ebay should focus on the small seller and specialty sellers.  Now haven't we been complaining about this for years?

 

When it comes to selling: stability, services, and listing traffic are the most important aspects.

Here is where they got it but don't want and can't say how bad it is.  It's one sentence, no spin.  Sellers don't want it to change all the time - stability.  The value for fees question, we all said no there isn't any, so we want more consistant services from ebay - services.  And come on, how many views and complaints about search are there in a day? - listing traffic.

 

When it comes to shipping, most people agree that it is more important to know where a package is (tracking) than how fast it’s getting there.

I call BS, feces, cow patties, the litter box is full, ect.  This is the only thing I think they are openly lying about. 

 

Sellers want to contribute and collaborate and be sure that eBay is considering their needs and concerns moving forward.

The results say that sellers want ebay to be more considerate of small sellers needs.  Well that has pretty much been the point of most of the threads having to do with the survey.  And most that don't.

 

They are still here. They want eBay to Listen and Acknowledge.

“I love the medium [eBay]. I am an avid seller and frequent buyer. There is nothing like it, I wish to see it prosper, and continue to be a venue of commerce as well as community.”

~ eBay Member July 2012

 

 

Thank you to everyone who participated for your thoughts, enthusiasm, and investment.

 

Best,

Kate

User Experience Team

 

There is so much sugar coated spin on this that you'd think that ebay is in the cotton candy business.  But I think that this is the only way they can post the results without admitting they were wrong.  And we all know that ebay will never admit to that.

I really like the invite to put in a code in the following link which I did  and was told that I would recieve and another message (WHICH NEVER CAME) for me to be able to put my input in....

HUH how very convient... I believe that this ENTIRE thing was a HOAX and JOKE on us Seller who have MANY genuine concerns that need to be brought to light and EBay wishes not hear anything!

why should we respond here at all? it's obvious NOBODY'S reading here,including kate!!!

i'm suffering severe deja vu...this reminds me of the the board updates...

LET'S GET PORKEYED!!! I HAZ CHOCOLATE TOO!!

I would like to point out one thing...

I'm betting she posted it HERE because even HER posts were getting pulled on the other boards, and she figured it would stay put here???

Some one forgot to tell the mods not to pull a "pink's" post...

I will not participate in any more surveys! 

I don't think anyone was expecting a magic button or instant satisfaction. We were expecting some sort of actual results posted, not the company spin that is the OP.

How many of us commented about the boards (and the new mod squad) in the survey and also on the thread on SC? I don't see anything  about that in the OP.

I know some of used the survey to vent on the fees and the new rules. I also don't see any of that in the OP.

The one quote from an actual user was cherry picked to make Ebay look good. Hmmmmmm.

Sarcasm is the body’s natural defense against stupidity.