Re: with holding ALL my funds:

Paypal is with holding ALL my funds until the tracking shows that the customer has received the item.

Paypal is withholding the funds BECAUSE eBay told them to (that is what Paypal told me).

And, EVERYONE at eBay & Paypal tell me that my funds are being WiTH HELD simply because some of my customers did not like my shipping charges.

Does NOT make any sense>>>>>>

HOW is with holding my funds going to ensure that my future customers will "LIKE" my shipping charges when it comes time to enter the ratings?

IF the buyer has to agree to the shipping and handling charges at the time they purchase the item, then WHY does eBay give them the opportunity to not like it after the fact?

EBAY will not give their customers (the sellers) the opportunity to "NOT LIKE" their policies after-the-fact

I am closing down my eBay and Paypal accounts after buying/selling on eBay since 2005!!!

This is extortion!

tommycat2000 wrote:

mam, I apologize. I wrote it how I was reading it. And yes, I believe we had this conversation before and while you got your point across then... I don't agree with it and there's nothing wrong with us having different opinions about it.

That is so true.  Boy wouldn't the world be a very boring place if we alla agreed about everything.  Differences of opinions can lead to learning new things and expanding our horizons. 

********* Sellers need to have their Buyer Requirements [in Site preferences] set to the strictest possible for UIDs. 2 in 12. If all sellers would file UIDs when appropriate along w/having your settings at 2 in 12, it would cut down on NPBs. They would be blocked from bidding or purchasing from ALL sellers that had their setting 2 in 12. This is our best defense, but each of us is dependent upon other sellers following suit. This will dramatically reduce the non payers if we work together.

auntie-ems,  In 2008, I had a payment hold before the policy was to be implemented, a $25 payment from a buyer with 10 FB all good (pre no neg FB days)-the PP rep said "questionable sources" and I had a sneaking suspicions there was a float involved in the funds-well, when the item showed delivered and I got my FB, I calle them up and demanded my money-even thought they claimed it would be automatic, it would be in their own good time. I was not a happy camper and along with a growing tide of NPBs and DSR ripoffs, stopped selling May 1st '08 and closed my account a year later as the wave of suspensions and such was rolling in purges that were unprecedented and Draconian..

This is just another wave of the same old crap... 

Some people are clinging hideously to their idiocy!

aunty-ems

If I remember correctly [and please correct me if I'm wrong], it was a CSR at Ebay that told you that you were on hold because of some low DSRs.  Is that correct?  If it is, why do you believe them?  So many times CSRs are wrong and they would in this case too.  Because your overall DSRs are so high, you can't possibly have enough low ones to flag Ebay there is a problem.  Something is not right and the only way you are going to get to the truth and get the problem solved is to call them again.

I do suggest that you call during business hours for the state of Utah.  That will increase your chances of getting into that call center.  If you call and you get someone you don't understand easily, excuse yourself from the phone call.  Hang up and call back again.  Continue until you get to someone that you can better understand.

********* Sellers need to have their Buyer Requirements [in Site preferences] set to the strictest possible for UIDs. 2 in 12. If all sellers would file UIDs when appropriate along w/having your settings at 2 in 12, it would cut down on NPBs. They would be blocked from bidding or purchasing from ALL sellers that had their setting 2 in 12. This is our best defense, but each of us is dependent upon other sellers following suit. This will dramatically reduce the non payers if we work together.

MING'S LAW #1:

eBay lies,always has, always will....

Some people are clinging hideously to their idiocy!

aunty-ems

This is a new one on me.  And believe me I've seen lots of reasons for holding the money, but not this one.  By the way, with all respect your s&h DSR is at 4.7.  Still a good number and still one they should not be penalizing you over.

Something I'd like you to consider.  Would you be willing to tell your story to Ina at ecommercebytes?  From the beginning, all of it.  Sometimes Ina helps behind the scenes and can actually get some real answers from time to time.  Certainly not always, but sometimes.  Anyways, if this is something you would consider, on the subject like of your email put Letter to editor.  Here is her address if you are interested.

 ina@auctionbytes.com

********* Sellers need to have their Buyer Requirements [in Site preferences] set to the strictest possible for UIDs. 2 in 12. If all sellers would file UIDs when appropriate along w/having your settings at 2 in 12, it would cut down on NPBs. They would be blocked from bidding or purchasing from ALL sellers that had their setting 2 in 12. This is our best defense, but each of us is dependent upon other sellers following suit. This will dramatically reduce the non payers if we work together.

rmge wrote:

Marvin, I saw no reason for that survey thread to be any different than the ones preceding it, particularly the one last summer with Mr. Bodine.

 

Yes, I am a pessimist where eBay is concerned, but I just new that Kate as sweet as she was would not have any power to change anything or give sellers any satisfaction.  And so she moved on.

 

But that parting shot of that quote from The Happy EBayer was memorable.  How long did eBay have to search before they could come up with such a positive single statement from a happy buyer and happy seller?

 

So life goes on here as usual.  Wait until the next time something looking hopeful pops up.  How many people do you think will fall for it again?

They didn't have to search, it was written to specifications by an eBay bot.

Notice that it was anonymous? 

When I say 100 hours of notes I actually mean 100 hours of being on the phone with them. So, if you were to tell the same story to 400 people and it took 15 minutes each time and each of them is "making the proper notations on your account." like the good little boys and girls that they are, then you have 100 hours of notes. mam, you've been around here for over 14000 feedbacks so I'm sure you've had your share of telling the same stories to someone else everytime they transfered you from "THE HELPFUL PEOPLE" to "THE DEPARTMENT" to "THE DEPARTMENT WHO CAN ACTUALLY HELP YOU" to "THE REAL DEPARTMENT" and have had to do this day in and day out for awhile.

It just dawned on me to try to find that quote on the web.

I could have easily missed it but, I didn't find anything but what is here and if the quote is here and google then, why isn't the original quote there on google?

Wondering if anyone else can find the quote, on it's original thread?

Plant

One thing that been troubling me... or maybe making me think a little bit... is when I tell the Seller Outreach Tream my sales have recently tanked, they keep pushing "Item Specifics so the search engines like Google will pick them up and buyers outside Ebay will come and buy your product."

Umm... what's this really saying about Ebay as a platform? Is the traffic ON Ebay total crap? Is Ebay's internal search so FUBAR'd that it's hopeless to actually try to sell anything "on" Ebay?

Another thing that really troubles me is that the "FREE" listing tools Ebay offers are NOT TRULY SUPPORTED and so buggy they blow up in your face. (ie Turbo Lister, File Exchange) The Tools Support Team may know "ABOUT" File Exchange but they don't really know what it's good for. And they really know nothing about the web services interface or the X Commerce developers website... which if you want any information or actual help except to report a potential bug you have to pay $$$ up front to get it.

I've actually spent alot of time developing a workflow speed lister the last couple of years to try to increase my efficiency because every tool I've seen for Ebay is just total crap. It really amazes me.

I looked at the Jeetil Patel/Red Ink Diary. That's pretty good. lol

I apologize if I'm off the deep end and just ranting now. It's getting late.

BTW, if you have been doing the same thing with Item Specifics all along, and your sales were fine, and then they suddenly tanked, your problem isn't related to Item Specifics.  It's something they did to Search or to Best Match.  Item Specifics is sort of a "catch all" excuse used by eBay to blame YOU for whatever is not working right on any given day.   It's sort of the traffic excuse sister to the functionality "clear your cookies" excuse.  But using Item Specifics as much as possible (along with writing good Titles) certainly can't hurt, and can maybe mitigate whatever it is they REALLY did by a little bit.

Wow... you folks had the gift of gab yesterday...  had a lot of reading to do to catch up.  LOL.

Regarding instant payment:

First, my position is that all FVF's should be tied to PAYMENT and not to the BUY button. 

Personally my dispute is NOT with my buyer, who clearly changed their mind, but with EBAY, who took a fee on a transaction that hadn't been completed yet. 

The buyer changing his mind is an inconvience... but it's a part of running a business.  Ebay taking money that I haven't earned yet isn't an inconvience.  At best it's pure greed and at worst it's theft.   

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