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Request for advice

(1 of 9)
Request for advice
Jun 15, 2012 07:58 AM

Hello good morning everyone!

I am a new seller on e-bay and recently realized my first sale, the buyer used paypal for payment, however in my paypal account is not in any money. I wonder if this is common to have to send the product to the buyer so that the e-bay send money to my paypal account. Or when a buyer makes a purchase, money is automatically sent to my paypal account?, Or have to wait '.

I thank you all and wish you a great day!

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Request for advice

(8 Replies / 234 Views)
Request for advice
Jun 15, 2012 07:58 AM

Hello good morning everyone!

I am a new seller on e-bay and recently realized my first sale, the buyer used paypal for payment, however in my paypal account is not in any money. I wonder if this is common to have to send the product to the buyer so that the e-bay send money to my paypal account. Or when a buyer makes a purchase, money is automatically sent to my paypal account?, Or have to wait '.

I thank you all and wish you a great day!

Last Post
by catleesave2 (243 ) View Listings
(1 of 8)
Re: Request for advice
Jun 15, 2012 12:07 PM

No no no... you need to check that you have the SAME ebay and paypal emailing address...

did you link paypal to ebay?

 

your money should show as either hold or pending  if its not there  theres something wrong

(2 of 8)
Re: Request for advice
Jun 15, 2012 12:07 PM

When someone buys something from you your money will go to PayPal if you have chosen to allow PayPal to do so. PayPal will put a hold on your money for a given period of time. When the buyer gives you good FB they will lift the hold on the money. If you sold something and you haven’t gotten any money yet it’s because they haven’t paid you yet. If they do not pat after 4 days file a complaint.

 

(3 of 8)
Re: Request for advice
Jun 15, 2012 12:11 PM

here is how you link your account

 

Go to My Ebay > Account. On your Account Summary, there will be a section for your Paypal account and under that will be the option to link your Ebay and Paypal accounts.

(4 of 8)
Re: Request for advice
Jun 15, 2012 09:20 PM

yes make sure you have paypal set up for auto payment through ebay. And ebay/paypal will put holds your sale money until you establish yourself with them and your customers. Just make sure your customer has actually paid before you ship your item though. And if they have paid and you are printing your own shipping labels there is box you can check under the "Pay and Print" section that lets you pay for and print the ship label but paypal waits to take the money from your account until the payment is cleared and the customer has thier item and is happy.

(5 of 8)
Re: Request for advice
Jun 15, 2012 09:24 PM

Thank you my friend for your attention and cooperation.


A big hug!


Regards!


Renato

(6 of 8)
Re: Request for advice
Jun 15, 2012 09:36 PM

Thank you my friend for your attention and cooperation.


You were right, I thought it was linked to my paypal account on ebay, but was not. I followed the steps you mentioned and everything went right.


Tab totals I have an amount of $ 700.00, but at the end of the guide have not received one for $ 700.00, being the total sales of $ 700.00, what this means.


Does that mean the buyer has paid or not, as stated in the guide sold 01 Awaiting payment.


Also as I only now I linked my paypal account, you will receive the money in my paypal account.


A big hug!


Regards!


Renato

(7 of 8)
Re: Request for advice
Jun 15, 2012 09:37 PM

Thanks for the tips my friend

(8 of 8)
Re: Request for advice
Jun 15, 2012 09:55 PM

If the customer has paid: under your sold tab in ebay, then the item you sold, there is a shopping cart that will be blue and say checkout complete (when you scroll over it) then the $ sign next to that will be a blue $ sign if payment is complete. Then in your paypal account it will show/say customer has paid, but the funds are held for so many days until the customer gets their item. and leaves feedback or sufficient time has gone by that paypal figures they are ok with it.

If the customer has not paid the shopping cart will be gray and so will that $ sign.

Also one other thing, if the customer is not established or has paid by check, PayPal can take up to 7-10 days or longer until they clear the payment. If you have a hour glass showing up instead of the Blue $ sign do not ship the item until they tell you its ok/cleared. You will not be covered under any seller protections if you ship a item to a customer that has a hold on their payment. Just be sure to let the customer know that paypal has a hold on thier payment and you have to wait to ship until it is cleared , so you do not have a unhappy customer and there is no misunderstandings on shipping times.

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