Hi,
Should you decide to zap this person w/ neg. rating, you'll "almost certainly," receive a neg. in retaliation.
Even if yours is a + Rating, for them; but in any way Criticizing, them, or their procedures!!!!!
Should you go to eBay contesting them and you've done,..... "ABSOLUTELY NOTHING WRONG!," & WANT YOUR, GOOD FEEDBACK RATING, REINSTATED ;...eBAY GIVES the Seller all the advantages!
Sellers just don't want to accept CRITCISM!
Sellers get TO KOPP OUT of their side of the CONTRACT W/buyer.
Truth isn't always the best Policy w/eBay Sellers.
Been through the PROCESS, twice.
I may not have helped. I sort of stay away from eBay,...unless I can't find exactly what I want from a Web Site.
Best of Good Fortune to you!!
bill