Is anyone else out there having more than usual number of difficult buyers lately? I had one who swears they never received item so I had to refund $, So I am out all the way around on that one.
Now I am dealing with a buyer and I am so P.O'd.... I sold some rebate forms. Described the rebates in detail, but just used an old stock photo of them. Clearly stated in the listing :THIS IS STOCK PHOTO, NOT COUPONS YOU WILL RECEIVE" customer left me positive feedback, then days later suddenly notices that the logo is different in the photo, files claim item not as described and demands refund.
I swear the coupon (rebate) is exactly as described in listing. These things expire soon. I just cannot give refund because a logo is different. Rebate is for exactly what I said it was for. This is crazy. Ebay always backs the buyer and gives the seller no support.
Anyone have any ideas? I sure won't be using stock photos anymore. Why are some buyers so difficult? Is it just buyers remorse?