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new trend with gold buyers has any one had this experance

(1 of 24)
new trend with gold buyers has any one had this experance
Jul 26, 2012 01:51 AM

I sell jewlery collectables and gold "scrap or wear" most of my pieces and or lots have the k value engraved so I dont have any problems but when that ran out I begain testing the gold that had no markings with the acids and when the k value was confirmed I put it togather as a lot and sold it I know my testing skills are accurate because ive sold several small lots with happy buyers but a buyer several monts ago began harping about the k value not being as described and insisted on a % rebate giving them the benifit of the doubt I returened a portion of the price. feeling taken and disturbed but I let it go and went on selling "now I've sold a braclet weighing 39 grams which acid tested to be 22 k { which I listed it as } becouse of the lack of the k value being on the piece ' and the exelent craftsmanship along with its origion I really belive its 24k but not having an electric gold tester I dont know "now the buyer says there test comes to 12k and wants a refund of 500.00 and is willing to pay 1095 for the braclet I know I could not have made that big of an error"" is this a trend with gold buyers? pay any thing and BS the seller when they get the gold and of course there willing to send it back which in this case I'ed have to return 1,600.00 of funds that have already been reinvested and will take time to recoupe HAS any one else had an experance like this is this a trend or a fluke how would you handel this delima?

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new trend with gold buyers has any one had this experance

(23 Replies / 471 Views)
new trend with gold buyers has any one had this experance
Jul 26, 2012 01:51 AM

I sell jewlery collectables and gold "scrap or wear" most of my pieces and or lots have the k value engraved so I dont have any problems but when that ran out I begain testing the gold that had no markings with the acids and when the k value was confirmed I put it togather as a lot and sold it I know my testing skills are accurate because ive sold several small lots with happy buyers but a buyer several monts ago began harping about the k value not being as described and insisted on a % rebate giving them the benifit of the doubt I returened a portion of the price. feeling taken and disturbed but I let it go and went on selling "now I've sold a braclet weighing 39 grams which acid tested to be 22 k { which I listed it as } becouse of the lack of the k value being on the piece ' and the exelent craftsmanship along with its origion I really belive its 24k but not having an electric gold tester I dont know "now the buyer says there test comes to 12k and wants a refund of 500.00 and is willing to pay 1095 for the braclet I know I could not have made that big of an error"" is this a trend with gold buyers? pay any thing and BS the seller when they get the gold and of course there willing to send it back which in this case I'ed have to return 1,600.00 of funds that have already been reinvested and will take time to recoupe HAS any one else had an experance like this is this a trend or a fluke how would you handel this delima?

Last Post
by kpamber (1591 ) View Listings
(1 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 09:47 AM

Go to the sellers board where you will see that buyers asking for partial refunds has become an epidemic on ebay, apparently with ebay's blessing.

 

From watching the "Pawn" shops on TV, I know that the acid test is not perfect, but if you know what you are doing the readings should not be that off.

 

It sounds to me like buyers trying to set their own price on your merchandise.

 

If I were you, I would ask that the item be returned, and upon verification that it is indeed what you sent, you will return his money.

 

I mean would you want to keep an item for any price that was supposed to be 20K but is really 12K?  Of course not.  That is why I think this is a scammer who needs to be nipped in the bud.

 

Again imo, but if you are selling gold for scrap, go to one of the many places who buy it.  They test and weigh it right in front of you. 

(2 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 11:46 AM

Where is the sellers board located

I thank every one for their input it makes the conflict more tolerable mean while it's my testing verses theirs

(3 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 11:54 AM
(4 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 12:35 PM

Em..where are you seeing all the complaints from sellers regarding partials? I know Ebays criteria for partials just went into effect, but i havent seen many complaints in the boards..maybe i missed them,.


DEE

(5 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 01:48 PM

Dee, go to the sellers board and in the search, type in "partial refunds."

 

There are many threads from sellers asking what to do about buyers who are requesting partial refunds.

(6 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 01:54 PM

There are several reputable gold buyers on ebay, I have sold lots to one in particular that pays top dollar and I have never had an issue with them.

 

Still, that doesn't mean that you aren't taking a chance...you are selling your product to an unknown, and as gold prices soared, alot of people started to buy...it is a chance that you take...

 

I decided quite awhile ago to deal with a local gold buyer, it was fast and easy, and I didn't have to chance sending it by mail to someone who might be less than honest...

 

I just don't want to see all gold buyers on ebay being tarred with the same brush.

 

In this case, because of the high dollar value, and because you don't have any proof of the actual karat gold, other than your own testing, you would be wise to get the bracelet back (I assume that it was the bracelet in your completed listings).  There is absolutely nothing that you can do to prove that it is 22k if you don't have the bracelet in hand.  Take it to a pawn shop and have them test it for you, then you can proceed from there...if it is 22k, you can still get an excellent price for it.

 

Since you have already reinvested the money, this might be somewhat difficult, since you need to refund the original buyer, of course.  I guess that is something that you have to figure out personally...a partial refund is going to cost you less to repay right now, but, in fact, if it is 22k gold, you are going to lose that amount of money.  That will all depend on your personal circumstances.

 

k

(7 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 02:00 PM

Hi K., how are you? Did things work out with dh?


DEE

(8 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 02:02 PM

I see what you mean Em, discouraging..we all figured this would happen.


DEE

(9 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 02:28 PM

I am not the expert and am trying to be objective but to have a mix of 10 and 22k seems very odd. The gold in the pics does not look like the 22k I have seen which is normally yellower in apearance.

Maybe you made a mistake on this one and it is 14 or 18 but seriously does not look like 20 or 22.

Again, I am not the expert and it is difficult to tell by a photo...

 

I don't want to be offensive but it is possible you made an error, not to say they are not fishing for more than deserved. jmho.

(10 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 02:33 PM

Hi Dee...it's all good, thanks for asking!

 

 

 

(11 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 02:43 PM

ecampo, I wondered the same thing, but then, a clasp needs to be a fairly strong gold, so 22k wouldn't have the durability...it makes sense to have a lower k of gold for it (also the clasp could have been replaced at some point, since it was rose gold...which is kind of odd as well)...

 

The color of gold is often a good indicator, but as you said, there is just no way that a picture could be proof positive or negative.  I have had a couple of items that were 10k yellow gold that look like 22k...(but I have never had a 22k gold item that wasn't yellow yellow yellow looking)...

 

Definitely, it is possible that the OP made an error, or even possible that the bracelet had a 22k gold plating on it...

 

Really, one has to consider that this might in fact, not be a dishonest buyer...

(12 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 02:55 PM

Wonderful, K.!


DEE

(13 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 05:55 PM

It is impossible to tell by the pictures and when I looked again, I do see more yellow in some of the pics. I may stand corrected.

 

I have not ever had to accept a return in which the funds were not available but in this instance, one may have to try to offer a smaller partial or list like crazy some things of signifigant value to cover the cost. Kind of a tough call. I personally, would offer a smaller partial to avoid the headache.

 

This might be a learning experience since I think it is not wise to spend any funds from recent sales and always keep backup funds available to cover things such as this.

(14 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 06:23 PM

I agree that I would only refund the money after the person returned the gold and I had it verified.

 

I would then take it to a jeweler and get written document stating their findngs. I would then notify the person of the findings and see what they did. If you are correct on your initial findings, and the jeweler backs it up in writing, I think the buyer will back down if he or she was trying to scam you.

 

 

(15 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 07:37 PM

That is the best solution if not for one detail the braclet was being sold on a commission basis and when the funds became avaliable i paid the owner thus leaving me very little money after investments. ebay only gives 3 days to refund the money after item has been returned and that just isant enought time to resale and replenish account for return even a partial payment cant be issued to save the loss of the finel value unless the funds are available in the area where I am located i really cant trust any one to test the piece if its 22k they wouldent tell me rather try to buy it for nothing and a really good jewlery store is 60 miles one way this piece wasacid  tested as accurate as one could test before listing and i mean over and over and over my first impulse was to return the purchase and just wait till there was a jewler with an electric gold tester but as it happned that isant an option. thank you for your input.

(16 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 07:43 PM

yea the yellow is a buttery color but then again I havent ever seen 24k gold the acid test only goes up to 22k even a partial return cant be done unless the funds are available to cover it spaming my listings with every thing I have for sale to get out of the red is out if payments cant be paid ebay suspends the web sight and wont let me list OH isant that a seller assistance program?

(17 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 07:47 PM

The clasp is the origional and red gold was common for that era of jewlery and deffinatly adds more strengh than 22k would

there is no plating any where

(18 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 26, 2012 07:55 PM

I've yet to have a good experance with a pawn shop they all use acid and i can test that well a scratch mark on a testing stone or just on the piece itself will clarify the k value is you know how to read the results thank you for your input.

(19 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 27, 2012 08:12 AM

I guess that it depends on the pawn shop...I have implicit trust in the pawn shop that I use to verify testing...and they do both, they acid test, and they have an electronic tester...so if something is iffy, they can make sure by using both.  Like anyone, pawn shops are in the business to make money, so, I respect that they are not going to pay me top dollar for my gold, but if I didn't like the offer, I wouldn't sell it...

 

I appreciate that your problem is funding...you have already paid the consignor, and you don't have the money available for refund, but, I don't see where you have any choice here...$1600 is alot of money for a buyer to put out, and to have the item not test at 22k...well, as a buyer, I'd be a little ornery too.  There is just no way that you can prove the karat if you don't have the item.  And to just assume that the buyer is wrong is as wrong as just assuming that you are right... the fact that they want to keep the item with a partial refund is really not all that suspicious...perhaps they like it to wear.  The value is really all in the gold, and I'm assuming that they have determined the difference in price if the bracelet was 22k versus 12k...

 

I don't think that ebay is going to bail you out here...and really, they have no obligation to do so...I'm pretty sure that if a claim was filed by the buyer, they would determine that you should accept the bracelet back and refund the buyer...which is the only ethical thing to do.

 

k

 

 

(20 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 27, 2012 08:56 AM

Adding to the above poster, I respectfully disagree that a person who is looking for a 22K piece of jewelry would be happy with one that is 12K gold.   The look of the gold would be so totally different - buttery vs one that is not even a basic standard in this country.

 

Also the above buyer was paying about $41 a gram for 22K.  Now he is willing to pay $28 a gram for 12k.  The first is a bargain.  The second is overpriced.

 

Please comment, but imo, I would want to return it for a total refund if indeed it was this badly misrepresented.

 

 

(21 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 27, 2012 09:09 AM

I know that the gold colors are very different, but still, the person may well like it for the design and I love any karat gold, lol...certainly if it was bought just for the gold value, then they would want to return it if it was that overpriced...I'm just saying that the buyer might have many reasons for wanting to keep it, and assuming that it is some sort of scamming for a partial isn't necessarily accurate...(I just bought a silver bracelet that was hugely overpriced if I was just buying it for melt, but I bought it because I loved it, and really wanted to have it to wear!).  If I was only willing to pay scrap price on a piece, I wouldn't have much jewelry...

 

I stand behind what I am saying, the only thing to do in this case is to refund after the safe return of it.  I'm not sure of this, but don't the new ebay rules specify that a seller must take returns?

 

As for the financial pickle...well...maybe the OP needs to tell the consignor that the sale fell through...it is a business arrangement, and ebay couldn't care less about that part of things...

(22 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 27, 2012 09:18 AM

We will have to agree to disagree about first part.

 

As for the second, the way ebay is structured now, you really cannot consider the money as your own until you have either received a positive feedback from the buyer that he is happy or a 45 day waiting period has passed.

 

 

(23 of 23)
Re: new trend with gold buyers has any one had this experance
Jul 27, 2012 09:33 AM

Lol, always happy to disagree in a friendly manner...and I do definitely see your point, but I just don't know that it is fair to assume that the buyer was only after the gold value in this bracelet...I have really eclectic taste in jewelry, I wear silver and gold together, my style depends on my mood...and I gladly pay for workmanship, for my personal collection...but I also pick up any scrap silver or gold that I can at a great price if it is available...

 

I'd be curious to find out what the buyer's feedback is like...and to see what else they purchased, it is pretty easy to determine a scrap buyer.

 

k

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