This buyer wants to return a $200 bracelet I sold to her. She made an offer, I counteroffered etc. Here is her email I received this morning.....
I am very sorry, but this bracelet is not quite what I expected/was looking for. Im very sorry, its nothing on your part. Just a misunderstanding. I thought from the pictures that it was heavier on the gold color...which is what I needed. I saw that you do accept returns...I assure you its in the exact same condition as when recieved. Ive only taken it out of the case one time. Please let me know what address to send it to and I will go ahead and send it tommorow. Thanks..and again, I hope this didn't cause you any trouble.
I don't get it...is this a REAL reason to have to do a return?????? WHAT WOULD YOU DO?????? By the way, this is my first EVER request for a return in over 230 transactions. Thanks in advance!!!!