|
|
Technical Issues, Vol.3 -- 9/29/06
|
|
Technical Issues, Vol.3 -- 9/29/06
Sep 29, 2006 10:27 AM
|
Please post your technical issues to this thread. Always read from last page forward.
|
|
|
|
(24 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 29, 2006 08:05 PM
|
is there any solution yet to this cluster of a mess? I entered 50 books last night. Do I really need to retype the ISBN's into an email and send it to HDC Support? I have 32,000 books sitting here in my apartment and I need to list them! Acckk... Xenith
|
|
|
|
(25 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 29, 2006 08:07 PM
|
Should be fixed soon Yes, this has happened before. More likely to be fixed than to have the problem or fix actually announced. xenithbooksellers -- do NOT reenter; you'll end up with dupes.
|
|
|
|
(26 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 29, 2006 09:25 PM
|
Hey... Is everyone having problems still with their listings not showing up? Or is there something I have to do? Vince If you are willing to pay $25.00 for shipping...I have the book for you! At only 1 penny!
|
|
|
|
(27 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 05:37 AM
|
I hope this isn't a dumb question, but has anyone been able to list anything since Sep 28? I was wondering if it's a universal problem or just a very large one.
Last thing that appears in my inventory was listed on the 27th.
______________________________________________________________________
Sitting on a cornflake waiting for the van to come
my bookshop ~ poetry in an unexpected place ~ afritinua curios
|
|
|
|
(28 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 06:17 AM
|
Okay, maybe just because I'm cranky this morning at having my entire inventory wiped out by this Half.com problem, but has anyone gotten ANY response from them? I've been emailing service@half.com AND copying those emails to Amy and I haven't even gotten a standard canned reply. Nothing, just dead silence so quite even the crickets are too frightened to make noise. Does anyone have any idea just when this problem will be addressed or if they are even acknowledging that there IS a problem? Our inventory began to disappear on the 26th and would only bring up the 60 or so items I listed the day before and by the 28th all of it was completely gone. Can anyone tell me, just HOW we get them to help us? I used to sell on half years ago when they first started then stopped due to lack of time and other life events but have started selling again in April of this year. This was not normal back then. Is this the case now? The site breaks and they don't keep us in the loop about when it'll be fixed? I seem to remember customer service being WAY better than this. Okay, thanks for the ear, now to figure out just what I'm going to do to move some of this invisible inventory.
|
|
|
|
(29 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 06:39 AM
|
Good Saturday Morning to all of you out there. No, nothing has been fixed, emails haven't been answered, and it's the weekend so I can't call until Monday. So.....it is really annoying to know that my new listings are out there somewhere in cyperspace and I certainly won't be getting any "you've made a sale" emails today. Never a dull moment at Half.com. Hello, 24 hr. tech support..... are you out there reading our posts????
|
|
|
|
(30 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 07:41 AM
|
I was silly enough to enter about 25 books yesterday without first reading this thread to see that books are not showing up in inventory. Mine have joined the AWOL party. Hope they're having a good time. Response from emails to CS? Of course not.
|
|
|
|
(31 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 08:00 AM
|
Hate to say this and may get pulled but as my grandma would say...CS is as useless as tits on a boar! Here I am with all my books listed and unlisted and cant list. I am peeved!!
|
|
|
|
(32 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 08:00 AM
|
De ribber gonna do some business today!
|
|
|
|
(34 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 08:42 AM
|
|
|
|
|
|
(35 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 08:47 AM
|
I'm thinking there might be a lot in the "buffer Zone" out there....I listed thirty items several days ago that have not showed up yet...I made purchases several days ago that have not been marked as "shipped" yet...I have not seen any sales e-mails, or in my transaction history for five days... Just as when our sales were not updating to our Payment history for over a week, in a month gone past, I'm not concerned, as the computer main-frame does seem to eventally catch up. But has anybody had sales for gotten purchases that they have ordered in the last week?
|
|
|
|
(36 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 08:54 AM
|
But has anybody had sales for gotten purchases that they have ordered in the last week?
?????
couple nights ago placed an order from parrish....seemed to go through got my dc numbers etc....
had two sales...received emails......
although inventory count didn't change...items were no longer listed...
|
|
|
|
(37 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 09:21 AM
|
My inventory is not showing up either. What is the problem?
|
|
|
|
(38 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 09:25 AM
|
update on my post..... my sold items not showing up in inventory.... just searched for my item on site...it's still showing there although...not available for sale....
|
|
|
|
(40 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 09:43 AM
|
Sorry, I meant to write: Has anybody gotten sales or received purchases they have ordered in the last week. I guess its too soon to tell, but I am suspecting that purchases and sales may be lost in that "buffer" link, with any recently inputed inventory... But, if some of you are selling and buying and thoose purchases are getting marked "as shipped" by sellers, they must be going thru...Still don't know, i think..
|
|
|
|
(41 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 10:11 AM
|
I'm getting sick of this. WHY can't you fix this problem. I uploaded through The Art of Books; all my books are showing up on my other venues except here. I had sales go through on my other site; they were not pulled from here. When I try to delete them; they are not in my inventory. Are you ignoring us????
http://shops.half.ebay.com/mydogsuki20
|
|
|
|
(42 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 10:24 AM
|
I spent some time the last 3 days entering inventory that is not showing up in my inventory or posted for sale on the Half.com site. Some items are showing as listed in my inventory, but not on the site. Since I mostly sell textbooks, and this is an important selling period, I thought I'd list with the competition in the hopes of getting a sale or two. Guess what! Most of the items I'm having trouble with at Half.com could not be listed with the river competitor! Is that stange or what? Any ideas when this problem will be fixed?
|
|
|
|
(43 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 11:24 AM
|
I haven't seen any response yet to the question of whether or not anyone is making sales from 9/28 on. Nalasgma, did you say you are? I'm just wondering if the sales are gummed up as well as the inventory issue, or if it's just me? Please let us know if they are working all right. Thanks!
|
|
|
|
(44 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 11:33 AM
|
I've two sales dated the 28th. Came through normally with the e-mail notice. Nothing since.
|
|
|
|
(45 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 12:01 PM
|
I've had sales but they aren't being removed from my inventory. Like everyone else new listings are lost in la-la land
|
|
|
|
(46 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 12:09 PM
|
Just checked, mine are removed from my inventory. TG for small favors.
|
|
|
|
(47 of 346)
Technical Issues, Vol.3 -- 9/29/06
Sep 30, 2006 12:12 PM
|
melt...check on the site proper...I was still seeing mine(sold) there....but when I click they were "not available"
|
|
All About The Better Half.com References & Discussions: Seller Listing Questions
What Can Be Sold on Half.com
Getting Paid Half.com Links: Help Desk Half Policies Help Wizard
|