Hello Meow! It would;d seem to me if you had a fire and this is an insurance claim issue that there were guidelines set by them for the painting repairs? Can you enlist their help? Also, although the BBB is a grand resource, a company is not listed with them until after completing one (successful) year in business. That is a good thing/bad thing imho.
My business has two divisions, one is housekeeping and the other is home maintenance/repair. We accept no new business prior to providing a written quote and a contract to the prospective customer that ultimately both parties sign. You can write your OWN contract clearly stating the work to be accomplished enabling you recourse if the job is not done to the specified terms.
The concept that anyone can paint is not valid. There are many considerations and a painter who knows their business will discuss in detail with you all the aspects of the job to be preformed. From surface prep, materials used, possible problems and their resolutions, clean up, time duration of job etc. Demand information and complete disclosure - do not settle for less! At the very least, check the company's license and get a copy of their certificate of insurance.
Best of luck to you - let us know how it turns out!
Mc
