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General questions about the 2011 Spring Seller Update? Post them here.
Starting May 1—get up to 2,500 FREE listings* every month with an eBay Stores subscription
eBay has reduced the upfront cost to sell for Store sellers! With eBay’s new everyday rate plans, you get from up to 150 to 2,500 FREE listings* per month—no insertion fees, auction-style or fixed price—with an eBay Stores subscription. You pay a final value fee only when you sell! Plus, the final value fees for Stores have been streamlined to just 5 competitive category-based rates as low as 4%—and never more than 9%—regardless of how you sell.
Learn more about everything eBay Stores have to offer, then use the Fee Illustrator to find the best Store option for you! Watch this tutorial to learn how.
*Pay no insertion fees for your allotted free listings per calendar month. Optional fees, including advanced listing upgrades and supplemental service fees, still apply. Pay final value fees only when you sell. Motors Vehicles, Real Estate, Heavy Equipment, Concession Trailers & Carts, Imaging & Aesthetics Equipment and Commercial Printing Presses are excluded. 12 free pictures does not apply to Motors Vehicles listings. Terms are subject to change. Learn more.
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General questions about the 2011 Spring Seller Update? Post them here.
Mar 14, 2011 06:01 PM
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Don't see a thread relevant to the question you want to ask? Please post your question here and we'll help you find the right answer. Please read the Overview page for the 2011 Spring Seller update -- you may find that your question has already been answered there. 
Cheers
nino
eBay Community Development
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(288 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 10:32 AM
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I have 2 problems with the new fee structure. 1) Every time Ebay has increased fees, good buyers disappear. I have been selling since 1998 and so many important buyers will not return to Ebay. It takes nearly a year to build sales back up. This is Ebay's loss as well as the sellers. 2)There should be a separate fee structure for shipping antiques. These buyers do not want to be gouged, but they do want superior packing and double boxing and will pay for that. This additional fee will give more money to Ebay if and only if these buyers stay on Ebay. Larger handling fees will make them disappear as well. I am left feeling that Ebay does not care about antiques sellers. I find your actions thoughtless and unconsciencable.
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(289 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 10:45 AM
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Instead of all of us whining and b*tching about all this and threatening to go in all different directions, and boycotting all different times, let us get organized. I have started a facebook group in order to organize a mass boycotting of the site and their fees. Please join the group, help me organize the obvious hundreds if not thousands in a mass protest of these ridiculous fees. Let us all voice our opinions at once, rather than spewing threats which are going nowhere individually. http://www.facebook.com/home.php?sk=group_205872039439503&ap=1
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(290 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 11:19 AM
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I have been moderately involved in ebay sales for a bit over a year now. I target a small but prolific sales demographic based on interest in model railroading - particularly O Gauge (Lionel, etc.) What I offer is an alternative to cheap, overpriced imported products or otherwise inflated items that are damaging this hobby in a delicate economical time (oh yeah, anyone notice how we are making an economic recovery everytime you drive into a fuel station?). My "casual" interest is not based on a specific need to sell items as a business but a chance to keep occupied and perhaps make some others happy. Frankly, based on sales and feedback I would say I have achieved this goal. Gripes with ebay are not something I wish to focus on here. Actually I do have a few based on their menial customer service, etc. My problem is they way they simply are compounding fees base on final value. Now assessing shipping as well? Shipping is rediculous! Especially in the scope that I use it. My packages weigh nothing but can size range between 12" squared and 16" squared. UPS and the USPS are not timid about their costs and point to the escalating costs of fuel to support their frequent price hikes. I have estimated shipping based on what I percieve as "high averages". A similar package to a west coast destination (I am located in the east), etc. It was ALWAYS my practice to return unused portions of a shipping charge to a customer if it was in excess of a dollar! Frankly, I really didn't understand "handling fees" that some were applying. To pay for a box? A piece of tape? I try to include a percentage of this in my overall pricing while also trying to keep the cost to a potential buyer down. I do not sell nickle and dime packages. I would say, based on many standards I have seen on ebay, that what I sell is medium or upper range. However, now I have no choice but to bump up my shipping charges as "handling fees" to escape another percentage attached by ebay. I seldom buy general items on ebay and limit my purchases to collectible items within my interests. I see that many people have "stores" and frankly, what I see charged for new or common items does reflect the increasing burden ebay is placing on the good people selling their wares in a fractured economy! This isn't going to change when greed continues and more fees are applied. There has to be a suitable alternative to ebay. I need to look at a recognized "market place" a bit closer to see if I was wrong about their seemingly excessive fees. You tell me that after nearly twenty years of unparalled success ebay has not figured out methods of incentive that benifits their constituency from both a buyers perspective and a sellers perspective? How about a pre-arranged date on a reoccuring basis when final value fees are "cut in half" or totally eliminated? I, as a seller would certainly take advantage of this and lower prices to attract more sales! You mean to tell me for the amount of sales that requre shipping that ebay can not work with private carriers to establish promotional rates that are somewhat cheaper that can benifit the buyer as well? It has been my experience in the past year to actually have direct contact with this company. It would better serve them to become a bit more proactive because generally when I see this type of flagrant disregard forced on patrons, it would indicate that perhaps a "bell is tolling"?
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(291 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 11:23 AM
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Well, due to the new increases, I have opened a new store at bonanza.com and will be using craigslist and other sites to sell my items, like I am sure other sellers will be doing. I liked selling on ebay, but I feel I am not important here any more. It is bad enough not to have ebay's support but to be sucked to the point of no profit..why sell here? As a seller, I would like to point out, I increased my listings with the free listings this year and ebay made more money on me because of it. I also noticed ebay made 2.5 billion in the last quarter, which I am guessing was partly due to the promotions. I expect after the last announcement to see it drop drastically. With the market like it is now, increasing fees will be a terrible move for ebay as they will find out in the end. I would also like to point out as a buyer, I have found better prices at other sites and have started shopping there also. I am sure these are past ebay sellers who have also moved to other locations to continue to survive. I don't have a question. I just wanted to let ebay know how I feel and why because after yesterday's forum, it was clear how everybody is feeling right now. I may not be a huge seller, but I was growing and the little sellers all add up. I hope you pass on the messages to the folks up stairs, but I feel anything I say to ebay only falls on deaf ears.
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(292 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 11:38 AM
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Ebay can kiss my feeless ass. Do they think that people are stupid by trying to make us believe they are doing this to help the seller and the buyer. They are just making the rich richer and the poor poorer, what better time to pull this off when the economy is suffering, the higher cost to sell and buy should fit this economy real good with this rediculous brain fart that ebay board members desided to have. If they think people really believe there is a such thing as free shipping that is the day where i believe in sant claus.I am not going to bend over so ebay can stick it in my rear. As soon as i get rid of my inventory, i'm done selling with these crooks. And that is a promise. PS. can ebay charge a fee for making a promise? That might be in there next brain fart meeting full of stupid ideas.
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(293 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 11:48 AM
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I see these sites too and I know they are avoiding paying ebay fees, but why punish everybody for that? Ebay should fix that loophole and get rid of those sellers. I am honest about my items and I keep my prices down and look for the cheapest way to sell. Now I am going to have to pay ebay twice with paypal charging for shipping, which is already eating my profit. The only choice is to raise fees to cover it and with the feedback system, well, we know how that will be effected. Most of my buyers are international so these fees will really kill me. How is that fair?
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(294 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 12:01 PM
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Why is a fee increase by eBay, obviously a plan to help boost profits, being rolled out under the ruse of a benefit for buyers and sellers? Even if there is a margin of sellers who will in fact have lower fees due to this change, why does eBay employ blanket policies as if sellers are all selling the same size item under the same circumstance? Where is the precedence for this? What industry standard is eBay trying to compete with by trying to encourage free shipping? Plenty of other shopping sites and e-stores charge shipping, especially on large items. I have read through the forums and it would appear the feedback from sellers is 99% negative towards charging FVFs on shipping charges. Charging final value fees on shipping makes having a separate section for stating shipping charges almost pointless, and certainly discourages multiple sales from a single buyer to lower the shipping cost for a large order. It would seem all but obvious that this will raise costs for both buyers and sellers, so what makes me most upset is that this is presented as a benefit. It certainly invokes a certain sense of mistrust for the company we all work with, a feeling that seems to have been increasing lately as seller benefits continue to shrink and disappear. It seems that the eBay employee forum responses are only coming in the form of robotic answers to questions asking about particular details of the changes (that mostly can be found answered in other sections). I have not seen any reasonable replies to the actual real concerns that are being voiced here. Why should people who ship larger or smaller items be penalized by charging FVFs for shipping costs? Is it not enough that we are all already losing money by struggling to charge the lowest shipping possible to achieve satisfactory DSR's, or else we are banned from selling on eBay? Please let me just say that a system rating sellers performance based on buyer opinion with ABSOLUTELY NO ACCOUNTABILITY to the buyer and no achievable standard is ridiculous. What is the standard that eBay sets to achieve 5 stars for communication? Or for Item as described? Any buyer having a bad day or in a grouchy mood can decide to take it out on a sellers DSR without a second thought. How can this be worked into calculating a top rated seller evaluation unless the system is inherently flawed? How can achieving / maintaining TRS status (fee discounts) be so random and uneven unless someone was directly benefiting from having a minimal amount of Top Rated Sellers? Large items take longer to ship, and cost more. More handling is also usually involved. Sellers will now be penalized for shipping large items. Large items typically take a bit longer to ship. Have fun achieving TSR status if you ship freight items. I could go on and on... Internatianal DSR's? More buyers with no accountability impacting sellers livelihood, even if they ship within 24hrs? Why does eBay offer First Class International as a service if it cannot be backed by eBay? Why not take it off the site as a shipping option if the "acceptable global standard" is not to use it? Why does eBay not take responsibility to explain to all buyers that sellers are not accountable for customs fees and taxes? Why require sellers to boldly state this in the top half of the listings when eBay can simply relay this information in the sign up user agreements for members worldwide? Or are other eBay sites held to a different, lower standard? Here's a clue- different countries postal systems work differently. There is no standard for tracking or electronic information for a parcel once it is in the destination countries hands. Stop putting it onto the seller to adjust services appropriate to an area "where they think they have received some low DSR's". eBay should educate the buyer in each area about local service reliability, or encourage buyers to educate themselves before purchasing. If the service is not completely backed by eBay, then TAKE IT OFF OF EBAY. New sellers funds being held? Don't you make enough interest, eBay? How does this encourage new growth? - Tip of the Iceberg
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(295 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 01:34 PM
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Yes I agree. I don't have a store and only do auctions when they are free, since I'm not willing to pay for something it dosen't sell. A friend of mine got a store and he complains of the exact same thing why sellers with no store get free auctions and he dosen't. He dosen't really care about the flood in his category, but he would for sure use some of those free auctions.
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(296 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 01:38 PM
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Lets be honest here,The only one to benefit from fees on shipping is EBAY. For Ebay to claim otherwise, is simply dishonest.. Ebay fees were already unreasonable and this change makes them even more unreasonable. We can only hope that someone such as Google starts a competing service. Competition is the only way to control an Ebay monolopy that continues to charge obscene fees. to pad their bottom line.
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(297 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 01:50 PM
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HELLO EVERYONE, YESTERDAY I VENTED MY ANGER OVER THESE NEW CHANGES, IT FEELS LIKE BEATING A DEAD HORSE THOUGH! THEREFORE TODAY I THOUGHT I WOULD OFFER SOMETHING I FOUND, A SELLING VENUE CALLED; ADDOWAY.COM, THIS IS A VENUE THAT NOT ONLY TREATS THEIR SELLERS WITH RESPECT, THEY WELCOME SUGGESTIONS, THE CHANGES THEY MAKE ARE TO BENEFIT THE SELLER WHICH WILL BENEFIT OUR VALUED BUYERS AS WELL. IT'S FREE TO SIGN UP, LIST, SELL AND THEY HAVE AN EBAY IMPORTER TOOL AS WELL AS BULK EDIT.A WONDERFUL EXPERIENCE SO FAR, GIVE THEM A TRY AND TELL THEM; victoriandesires SENT YOU! Best of luck to all of us sellers, Gina
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(298 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 02:00 PM
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I do agree in most of what you said. Paypal when I started selling holded all the money for up to 5 days or so I belive. So ebay is just doing what paypal already does, the thing here is that instead of paypal getting the money on hold is ebay, so not a big diference for the seller but yes it's a big one for ebay, now they can add a profit out of it. Some of the countries out there have unreliable postal services, and they hold the items on customs for as long as 10 or more days, so the DSR will go down for all of us for sure, that way our Top Rated status will be likely to disapear over time. DSR is already bad, since even if you describe all item perfect, the seller can do whatever he feels like, same for the other rating, dosen't matter if you ship it 10 minutes after the auction or a week later, all what matter is if the buyer feels he recieved it on time, and for a long wait because of customs that will dramatically change thier point of view. So I will consider droping those countries I know are bad. On the other hand to avoid those ebay fees on shipping I'll offer free shipping and just add it to the auction price, I can do it since I do crafts and sell them, so the impact on the actual cost is minimun since people pay me mostly for my hand work. But I do agree that in fact is making the buyer pay more, since when he buys 2 auctions from me he won't get shipping discounts and will have to pay full shipping value up front on the item itself. Now with the 50 free auctions do benefit me since I can do it anytime, before I was just waitnig for whenever they did the free auctions. In short I do not see the benefit of FVF on shipping (actually is all the oposite), and I do see that stores users that pay the most to ebay, get the worst deals.
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(299 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 02:48 PM
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Hi! I'm trying to compare what my costs would be if I had a store (currently I don't). I went to eBay's Fee Illustrator, but it states at the bottom that all calculations are based on the assumption that opening bids on auctions are 1¢ to 99¢. But mine start higher than that. Is there a way to compare the store-vs.-no-store fees for items with higher starting bids??
Thank you! -Jim the obscure-classical-CD seller
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(300 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 02:50 PM
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Funny dont see any replies from the pinks in here today! Guess they figures their pom pom propaganda wont work on this thread! Good Job GREEDBAY!!!!!!!!!!!!!!!!!!!!!!!!!
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(301 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 02:51 PM
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PS Dont you just love the Smirk on that smug guys face when he announces these fee increases. @$#@$%#%%$&%%##%@^T%%$@@$@ER%$R@E$%R@@%RE$$E@$%@RE%$%$RE%$% !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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(302 of 302)
Re: General questions about the 2011 Spring Seller Update? Post them here.
Mar 16, 2011 02:54 PM
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These changes are TOO MUCH to take ! ebay sellers will take action - like the people in Egypt or Libya -
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