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ITEM NOT AS DESCRIBED ! EBAY CHEATS SELLERS !! SELLERS BEWARE !!!!!

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ITEM NOT AS DESCRIBED ! EBAY CHEATS SELLERS !! SELLERS BEWARE !!!!!
Jan 11, 2011 11:08 AM
EBAY CHEATS SELLERS & WILL RULE I N THE BUYERS FAVOR 100% OF THE TIME.
I SOLD A RING ON EBAY & MY LISTING WAS EXACTLY DESCRIBED IN EVERY DETAIL & I ALSO HAVE A 7 DAY RETURN POLICY.
BUYER HAD RING FOR 8 DAYS & FILED A CLAIM SAYING "ITEM NOT AS DESCRIBED" THROUGH EBAY BUYER PROTECTION. EBAY ALLOWED BUYER TO RETURN RING & GAVE HER ALL OF HER MONEY BACK INCLUDING THE MONEY SHE SPENT TO HAVE RING RESIZED EVEN THOUGH I COULD PROVE MY ITEM WAS EXACACTLY & PRECISELY DESCRIBED IN MY LISTING BY HAVING A REPORT DONE BY A LICENSED GEMOLOGIST AND EBAY STILL ALLOWED BUYER TO RETURN RING WITH NO COST TO BUYER EVEN THOUGH RING IS EXACTLY DESCRIBED IN LISTING & EVEN AFTER BUYER HAD RING RESIZED COSTING ME $40 & AFTER TELLING HER THE ITEM COULD NOT BE RETURNED AFTER HER MODIFYING THE RING TO HER SPECIFICATIONS. I NOW HAVE TO SPEND AN ADDITIONAL $40 TO HAVE RING RESTORED TO ORIGINAL CONDITION.
SELLERS BEWARE !!! YOU HAVE NO RIGHTS ON EBAY & EBAY ALWAYS SIDES WITH THE BUYER !!!
INITIALLY BUYER SAID STONE WAS DAMAGED & LOOSE IN THE RING. WHEN RING WAS RETURNED THERE WAS NO DAMAGE & STONE FIT SECURELY IN THE RING.WHEN I INITIALLY SPOKE WITH EBAY ABOUT THE DAMAGE TO THE STONE & PRIOR TO BUYER RETURNING THE RING, I ASKED " WHAT IF BUYER WEARS THE RING FOR 7 DAYS & DROPS THE RING IN A GARBAGE DISPOSAL & DESTROYS THE STONE & THE RING"? EBAY REPLIED " WE DO NOT KNOW THE CONDITION OF THE ITEM YOU SHIPPED & WE ALWAYS TAKE THE BUYERS WORD AS FACT AS TO THE CONDITION OF THE ITEM THEY ARE CLAIMING WAS DAMAGED" !!!!
As I SAID EARLIER SELLERS BEWARE !! YOU HAVE NO RIGHTS WHEN IT COMES TO DEALING WITH EBAY & NOT AS DESCRIBED CLAIMS
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ITEM NOT AS DESCRIBED ! EBAY CHEATS SELLERS !! SELLERS BEWARE !!!!!

(105 Replies / 95,887 Views)
ITEM NOT AS DESCRIBED ! EBAY CHEATS SELLERS !! SELLERS BEWARE !!!!!
Jan 11, 2011 11:08 AM
EBAY CHEATS SELLERS & WILL RULE I N THE BUYERS FAVOR 100% OF THE TIME.
I SOLD A RING ON EBAY & MY LISTING WAS EXACTLY DESCRIBED IN EVERY DETAIL & I ALSO HAVE A 7 DAY RETURN POLICY.
BUYER HAD RING FOR 8 DAYS & FILED A CLAIM SAYING "ITEM NOT AS DESCRIBED" THROUGH EBAY BUYER PROTECTION. EBAY ALLOWED BUYER TO RETURN RING & GAVE HER ALL OF HER MONEY BACK INCLUDING THE MONEY SHE SPENT TO HAVE RING RESIZED EVEN THOUGH I COULD PROVE MY ITEM WAS EXACACTLY & PRECISELY DESCRIBED IN MY LISTING BY HAVING A REPORT DONE BY A LICENSED GEMOLOGIST AND EBAY STILL ALLOWED BUYER TO RETURN RING WITH NO COST TO BUYER EVEN THOUGH RING IS EXACTLY DESCRIBED IN LISTING & EVEN AFTER BUYER HAD RING RESIZED COSTING ME $40 & AFTER TELLING HER THE ITEM COULD NOT BE RETURNED AFTER HER MODIFYING THE RING TO HER SPECIFICATIONS. I NOW HAVE TO SPEND AN ADDITIONAL $40 TO HAVE RING RESTORED TO ORIGINAL CONDITION.
SELLERS BEWARE !!! YOU HAVE NO RIGHTS ON EBAY & EBAY ALWAYS SIDES WITH THE BUYER !!!
INITIALLY BUYER SAID STONE WAS DAMAGED & LOOSE IN THE RING. WHEN RING WAS RETURNED THERE WAS NO DAMAGE & STONE FIT SECURELY IN THE RING.WHEN I INITIALLY SPOKE WITH EBAY ABOUT THE DAMAGE TO THE STONE & PRIOR TO BUYER RETURNING THE RING, I ASKED " WHAT IF BUYER WEARS THE RING FOR 7 DAYS & DROPS THE RING IN A GARBAGE DISPOSAL & DESTROYS THE STONE & THE RING"? EBAY REPLIED " WE DO NOT KNOW THE CONDITION OF THE ITEM YOU SHIPPED & WE ALWAYS TAKE THE BUYERS WORD AS FACT AS TO THE CONDITION OF THE ITEM THEY ARE CLAIMING WAS DAMAGED" !!!!
As I SAID EARLIER SELLERS BEWARE !! YOU HAVE NO RIGHTS WHEN IT COMES TO DEALING WITH EBAY & NOT AS DESCRIBED CLAIMS
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Last Post
by popcornandamovie20.. (1523 ) View Listings
(96 of 105)
Re: ITEM NOT AS DESCRIBED ! EBAY CHEATS SELLERS !! SELLERS BEWARE !!!!!
Jun 15, 2012 10:59 AM

EBay / PayPal allowing this 'item not as described' scam from buyers

 

not only just to go on

 

but to now become VERY VERY rampant and to also facilitate it and massively take part in it with the freezing of funds and even create negative balance before cases are decided

 

IS BEYOND DISCUSTING,

 

IT MAKES ME SICK TO MY VERY BONES!

 

I have recently been stung with this scam, I am a small time seller who foolishly opened an eBay shop.

 

I am now 100s of pounds out of pocket and utterly broke because of this scam and eBay / pay pals participation in it with the freezing of funds and drawing of negative balance before a decision is even made.

 

I am also disgusted to hear decisions unanimously tend to go to the scam artist buyers in these cases

 

EVEN THOUGH THIS IS A KNOWN EBAY SCAM!

 

I have read literally thousands of horror stories

 

THIS SCAM IS WELL DOCUMENTED ONLINE!

http://www.screw-paypal.com/horror_stories/horror_stories_10.html

(And I could provide literally hundreds more links).

 

And I am now VERY aware that any item returned is very lightly to be an empty box or at best (UNLIGHTLY!) my original item used and abused and vastly decreased in value.

 

HOW DARE EBAY ALLOW THIS (on a no refund item)?

 

AFTER THIS MESSY AFFAIR IS SORTED (which will lightly leave me out of pocket and not in a good financial position).

 

I WILL NEVER USE EBAY AGAIN!

 

EBAY AND PAYPAL ARE ONLY HURTING THEMSELFS WITH THESE POLLICES WHICH ARE REDICULOUSLY BIAST AND POTENTIALY VERY VERY FINACIALY DAMAGING TO THERE SELLERS (who make them their money).

 

HOW IS THIS EVEN ALLOWED TO GO ON?

 

 

(97 of 105)
Re: ITEM NOT AS DESCRIBED ! EBAY CHEATS SELLERS !! SELLERS BEWARE !!!!!
Jun 15, 2012 11:25 AM

THIS LINK REALLY TELLS IT AS IT IS

 

http://screamingreviews.com/paypal-not-as-described-buyer-scam-customers-are-getting-free-items-by-lying-on-paypal-and-they-are-ruining-our-economy-and-costing-jobs-and-higher-prices-for-all/

 

I KNOW EBAY SEE THAT THIS IS VERY VERY DOCUMENTED

 

SO WHY DO THEY CONTINUE TO LET THIS HAPPEN?

(98 of 105)
Re: ITEM NOT AS DESCRIBED ! EBAY CHEATS SELLERS !! SELLERS BEWARE !!!!!
Jun 18, 2012 01:50 PM

I respectfully disagree.  It appears that many people feel this way but I don't think it's 100%.   Ebay just ruled in my favor as a seller and an 11 year Ebayer yesterday.  I had everything documented and proof that my item WAS as described.  I'm on Ebay's side based on my case.

(99 of 105)
Re: ITEM NOT AS DESCRIBED ! EBAY CHEATS SELLERS !! SELLERS BEWARE !!!!!
Jun 22, 2012 01:52 AM

You are right!!.  Seller have no or little to say.  I have sold 200 of nail curing lamps and some buyers return them saying they do not work with certain brands of polish which I have myself and SELL myself!!!  The items returned as not as described have been sold to other buyers who are happy.  Some buyers use my lamps while they order cheaper ones fro China and then want to return mine.  I believe every word you say about your ring.

(100 of 105)
Re: ITEM NOT AS DESCRIBED ! EBAY CHEATS SELLERS !! SELLERS BEWARE !!!!!
Jun 22, 2012 01:57 AM

You are biased because ebay ruled in your favour.  ONE pigeon does not mean summer.

One case can be one in a million.  I work for ebay because I am a seller and my 'employer' goes against me.

(101 of 105)
Re: ITEM NOT AS DESCRIBED ! EBAY CHEATS SELLERS !! SELLERS BEWARE !!!!!
Jun 23, 2012 12:30 AM

It seems that this scam (over bid and then get your money back) is a favourite with Some Ebay buyers.

I have been a private buyer and occasional selle on Ebay for many years, and have just been through a typical seller killing occasion as many have already mentioned here.

The buyer won the artical and 10 days later emailed to say the item was not as described, claiming it was scratched and filthy!

The buyer suggested that I make him a rebate and then he would not consider asking for a full refund and would give me a good recomendation! I was at first confused as to why the buyer would make these complaints, and after some thought, offered the buyer a refund less my costs (Ebay and postage), providing the item was first returned to me in the same condition as I sent it. The buyer refused and said he would not do that because he had cleaned the item, I replied to him that I would not discuss the issue further. The buyer then filed for a complete refund.

I passed the problem over to Ebay and spoke two times to ebay people who said they thought the case would be in my favour. However, after instructing the buyer to return the item to me, Ebay said I was to let them know when I have received the item and then they would close the case. I received the item and in good condition and soforth informed Ebay. Ebay intstructed me to tick the refund button, which I dumly did! Then of course the buyer was given a complete refund and my Paypal account was frozen in debit.

The item was hardly used and in perfect condition, clean and not at all blemished , had had photographed it in Hi Resolution and could prove the condition..This proved to be a complete waste of effort as Ebay ignored my offer to see the pictures.

This exprience might be not so bad for a comercial seller that has a contingency in their costing, but for me it was very painful, being a pensioner I often sell some items that I am not using i order to buy something else, now I will not bother any more, it costs more thanit is worth.

I think international law should be brought into force for all Ebay transactions. Another point, of which I am not sure of it's legality, is to privately send the buyer a bill for ones out of pocket expenses! Perhaps that is worth trying?

 

(102 of 105)
Re: ITEM NOT AS DESCRIBED ! EBAY CHEATS SELLERS !! SELLERS BEWARE !!!!!
Jun 27, 2012 10:25 AM

Totaly agree!!!!!  Beware sellers   Ebay cheats sellers!!!

I now have to eat up shipping and fees.

(103 of 105)
Re: ITEM NOT AS DESCRIBED ! EBAY CHEATS SELLERS !! SELLERS BEWARE !!!!!
Jul 2, 2012 03:23 PM

Same thing has happened to me unfortunately! I was selling a Blu-Ray drive to Renegade-PC-Solutions (BEWARE). It was in 100% working order, so the buyer installed the drive, claimed it didn't work, "fixed it", got it partially working but demanded a refund because it wouldn't "read discs". The buyer damaged my item and set an eBay claim against me and I lost! They also had zero percent feedback! This is complete and utter bullcrap. I'm stuck with negative feedback, "at fault" in a claim, and a broken Blu-Ray drive because the BUYER broke it! Beware of that buyer! I will NEVER sell with eBay ever again!

(104 of 105)
Re: ITEM NOT AS DESCRIBED ! EBAY CHEATS SELLERS !! SELLERS BEWARE !!!!!
Jul 2, 2012 03:38 PM

I had to relist THREE TIMES, TWICE they DIDN"T CANCEL and ALL THREE NEVER PAID, ONE REQUESTED A CANCELLATION AND NEVER AGREED! SOMEONE ELSE BOUGHT THE ITEM, DIDN'T PAY OR CANCEL! I get stuck with the bill, the items AND CAN'T LEAVE BAD FEEDBACK!!!

(105 of 105)
Re: ITEM NOT AS DESCRIBED ! EBAY CHEATS SELLERS !! SELLERS BEWARE !!!!!
Jul 7, 2012 05:42 PM

I am very upset, as well.  I sold a broken computer last week.All the information that I listed was true, and I listed it AS IS...ABSOLUTLEY NO REFUNDS.  I don't know anything about computers, and I posted it for $49.99 FOR PARTS OR REPAIRS ONLY.

 

Today, the buyer contacted me because he found things wrong with it.  He opened a case against me and EBAY chose in his favor.  They are allowing him to return it for a full refund.

 

This is ridiculous!  Why even bother posting AS IS if Ebay won't protect sellers from buyers?

 

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