Hello Sellers, the misuse of power by this organization is unbelievable, as well as dispicable. We offer free insurance, and used to have "optional" insurance. However, after losing $45 + 12% of that to Final Value Fee + Listing Fees, + PayPal %, to a Buyer in the UK, who we warned that cheap ship has no indemnity. The item was double boxed, and packed by USPS Standards. We've sold many of the item, & never had one break. Are we all aware of exactly what this "Buyer Protection Policy" means? Any Buyer can get Buyer's Remorse, break or damage the item, then open a Not as Described Dispute through PayPal, and get ALL their money back, including shipping.
The Seller will not win the Dispute, unless the Buyer does not return the item w/in the time frame. Don't know how U all feel, but we think it absolutely outrageous. You are out the cost of the item, and all the fees are non refundable. We added the "Required" actual cost of USPS Insurance to our higher priced goods, and all was well. Now, I had a Buyer who was able to buy w/out paying for Insurance. ebay says that's right--that "Required" insurance is still FREE if we're giving Free Shipping. Let's see, Free shipping, 12% Final value Fees, plus the rest. This is a no win situation. How sad that one can only lose money selling on ebay, thus reducing the taxes you pay the IRS IF you are filing jointly with someone who actually MAKES money. Let's change the name to "Big Brother", and get it over with.
In addition, we will probably be "punished" in some way for having the gall to shout about this
