From collectibles to cars, buy and sell all kinds of items on eBay
aAdvanced Search
Last Post Nov 6, 2009 2:27 PM by: yoursurplusstore
Replies: 14
)
bbscloset
Posts: 1

ups international shipping

Nov 5, 2009 5:12 PM
The last time I shipped international with ups. The clerk made me open my package and write down what the items were and where they were made. So for instance I had a big box of used childrens clothing and I had open the box and list each piece of clothing and where it was made. She informed me that this was a new procedure but the post office doesn't do this. I thought this lady was crazy. She was telling everyone in line that their packages looked "suspicious" and she made them open them up so that she could look at the contents before she shipped. I was there for an hour. Just trying to ship one box of used clothing to Canada. I won't be back. Has anyone else had this problem?
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
nowibuystuff
Posts: 6,760
(1 of 14)

Re: ups international shipping

Nov 5, 2009 5:25 PM
You shipped a box of used clothing UPS GROUND to Canada?

Hope your Buyer has a big wade of Ca$H for the Brokerage fees.

You can always get the NEG removed IF you have the disclaimer about International sales in your ad.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
duchess-at-speakeasy
Posts: 10,245
(2 of 14)

Re: ups international shipping

Nov 5, 2009 5:53 PM
For all carriers and all merchandise, you must provide an itemized list of items on the Customs form and indicate the country of origin, if known. This is nothing new.

If you are selling the items -- that is, they are not gifts to a friend or relative -- you are also required to enclose an itemized invoice/receipt with the Customs form. This is also nothing new.

I would never, ever, send merchandise to Canada via UPS Ground! The brokerage fee is very hefty, in addition to the usual GST/HST (taxes) and duty, if applicable. USPS Priority Mail (which includes some indemnity based on weight) is the carrier of choice. The processing fee is only $5, not the $40 or so that UPS charges.

Fabrics, including clothing, are dutiable based on the country of origin -- where the goods were manaufactured or assembled, not the country from which you are sending the package. Items made in North America generally are not asssessed duty; all other items are. Used or unused, makes no difference.

~~C~~


My Glass Duchess


To eBay, I think we hover somewhere between loathed, tolerated, and ignored.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
undergroundradio99
Posts: 1,496
(3 of 14)

Re: ups international shipping

Nov 5, 2009 7:12 PM
UPS is really an odd choice for USA to Canada. When your customer selected UPS s/he likely didn't know how expensive it will be at his end. The post office ships to Canada every day and if you use Paypal to issue the label, the forms are mostly all done automatically for you.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
buyalot!
Posts: 2,516
(4 of 14)

Re: ups international shipping

Nov 6, 2009 9:28 AM
You shipped a box of used clothing UPS GROUND to Canada?

Hope your Buyer has a big wade of Ca$H for the Brokerage fees.


Brokerage fees are not charged if the item's declared value is below $20. For $20-$40 items that are heavy, the $7 might be worth it compared to airmail rates.

You can always get the NEG removed IF you have the disclaimer about International sales in your ad.


False.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
nowibuystuff
Posts: 6,760
(5 of 14)

Re: ups international shipping

Nov 6, 2009 10:53 AM
You can always get the NEG removed IF you have the disclaimer about International sales in your ad.


False.


Customs Requirements >> LINK

We will remove Feedback if the listing meets the Customs Requirements below and the seller receives a negative or neutral Feedback comment which references customs delays or customs fees.

The following text, or very similar text must be included in the listing and be:

In the format below

In a font size no smaller than the majority of the other text in the item description

Prominently displayed (in the upper half of the description, free-standing, etc.)

International Buyers – Please Note:

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
yoursurplusstore
Posts: 3,365
(6 of 14)

Re: ups international shipping

Nov 6, 2009 12:18 PM
If you are selling the items -- that is, they are not gifts to a friend or relative -- you are also required to enclose an itemized invoice/receipt with the Customs form

False

I would never, ever, send merchandise to Canada via UPS Ground! The brokerage fee is very hefty

Get you a FedEx account and use that and avoid this.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
brianj9389
Posts: 32
(7 of 14)

Re: ups international shipping

Nov 6, 2009 12:24 PM
For all carriers and all merchandise, you must provide an itemized list of items on the Customs form and indicate the country of origin, if known. This is nothing new.

If you are selling the items -- that is, they are not gifts to a friend or relative -- you are also required to enclose an itemized invoice/receipt with the Customs form. This is also nothing new.

I would never, ever, send merchandise to Canada via UPS Ground! The brokerage fee is very hefty, in addition to the usual GST/HST (taxes) and duty, if applicable. USPS Priority Mail (which includes some indemnity based on weight) is the carrier of choice. The processing fee is only $5, not the $40 or so that UPS charges.

Fabrics, including clothing, are dutiable based on the country of origin -- where the goods were manaufactured or assembled, not the country from which you are sending the package. Items made in North America generally are not asssessed duty; all other items are. Used or unused, makes no difference.

~~C~~

I have been on the receiving end of those hefty brokerage fees charged by both UPS and Fedex.They add up real fast.With UPS they charge you upon delivery of the item.Fedex will let you take delivery but sends you an invoice in the mail later for all the various fees.As mentioned the USPS is much preferable for delivery to Canada, at least in my opinion, as I find the delivery time is not that bad and when the item clears customs through Canada Post at this end there is only a $5.00 processing fee plus any taxes of course.As a bonus,a fairly large number of items I receive from the US come through without any charges at all when shipped by mail.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
nowibuystuff
Posts: 6,760
(8 of 14)

Re: ups international shipping

Nov 6, 2009 1:02 PM


Get you a FedEx account and use that and avoid this.


FedEx GROUND has about the same brokerage fees as UPS GROUND

From a Canadian himself
brianj9389
I have been on the receiving end of those hefty brokerage fees charged by both UPS and Fedex.They add up real fast.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
yoursurplusstore
Posts: 3,365
(9 of 14)

Re: ups international shipping

Nov 6, 2009 1:25 PM
Get you a FedEx account and use that and avoid this.
FedEx GROUND has about the same brokerage fees as UPS GROUND

Only if you go to the FedEx center to ship. Thus the reason I had noted to get a FedEx Account.

Not if you use your account and create the shipping label on line, Brokerage fees are inclusive to the cost.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
nowibuystuff
Posts: 6,760
(10 of 14)

Re: ups international shipping

Nov 6, 2009 1:42 PM


Not if you use your account and create the shipping label on line, Brokerage fees are inclusive to the cost.


I have a FedEx account, but why would I want to pay the Buyers Brokerage fees?
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
yoursurplusstore
Posts: 3,365
(11 of 14)

Re: ups international shipping

Nov 6, 2009 2:02 PM
The shipping rates include brokerage cost, you invoice the buyer for the total shipping don't you? Who suggested that the seller should pay the brokerage fees? It is part of the cost of shipping, which I would assume sellers would be charging the customer.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
yoursurplusstore
Posts: 3,365
(12 of 14)

Re: ups international shipping

Nov 6, 2009 2:04 PM
When you use FedEx Ship Manager® at fedex.com or any FedEx® electronic shipping solution, FedEx International Ground service to Canada now includes:

Day-definite delivery. We typically deliver within 2 to 7 business days for packages up to 150 lbs. Day-definite delivery means we can tell you what day the shipment will be delivered so you can plan accordingly.

A simplified zone structure. There’s one zone chart for all U.S. origins and just two Canadian shipping zones.

Brokerage-inclusive service. FedEx will facilitate the clearance of your international ground shipments into Canada.1 FedEx International Ground shipments default to the brokerage-inclusive option on all FedEx electronic shipping solutions.

Broker-select option. If you want to use your own broker for customs clearance, you can with this option. Our electronic shipping solutions support a customizable database for storing broker information.

Flexible billing options. You can bill duties, taxes and ancillary service fees to the sender, the recipient or a third party.

A money-back guarantee on shipping charges. Shipments to Canada sent using the brokerage-inclusive option are backed by the FedEx Ground money-back guarantee.2 However, the money-back guarantee does not include clearance delays or clearance entry fees.

Improved resolution of customs delays. FedEx customer service representatives are your single point of contact for customs-clearance cases.

Shipment-status tracking. You have access to around-the-clock shipment-status updates via fedex.com or by calling 1.800.GoFedEx 1.800.463.3339 (say "track a package").
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
nowibuystuff
Posts: 6,760
(13 of 14)

Re: ups international shipping

Nov 6, 2009 2:20 PM
So there are still Brokerage fees ,
just now they are paid up front.

Why not just use the Post Office and minimize or eliminate the fees totally?
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
yoursurplusstore
Posts: 3,365
(14 of 14)

Re: ups international shipping

Nov 6, 2009 2:27 PM
So there are still Brokerage fees ,
just now they are paid up front.

Why not just use the Post Office and minimize or eliminate the fees totally?


We do so 99% of the time, but the subject matter of this thread was mentioning brokerage fees being surprisd upon the receiver, I was only pointing out the correct information.

The problem was the surprise cost for them to the receiver of a package in Canada, this eliminates such, as those are now inclusive in the charges that are paid for the shipping and could/should be charged to the buyer at the time of purchase.

How often do we hear of negatives, bouncebacked charges for brokerage fees, refused packages due to brokerage fees. All of these things are now avoided.

Why us FedEx Ground, customer preference, request, same reason that some here in the U.S. can not use USPS. There are several obvious reason.

This was not meant to promote or push using FedEx Ground to Canada, it was only meant to pass along accurate information, since others incorrectly gave information in regards to the subject. Readers may do with it what they wish, but your reading way to much into the information I have provided. I am just the messenger of sorts, as we personally do use USPS, almost exclusively for international shipping.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 

New to eBay Boards? Try a visit to our Community Discussion Boards Help and Welcome Center .

Want to visit another board? You can view our Community Overview Page or select from these lists:

Community Help Boards:

eBay Tools Boards:

Category-Specific Boards:

General Discussion Boards:


Feedback Forum | Discussion Boards | Groups | Answer Center | Chat Rooms | Community Values

About eBay | Announcements | Security Center | Resolution Center | eBay Toolbar | Policies | Government Relations | Site Map | Help
Copyright © 1995-2009 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time
hosted by LiveWorld