I am the buyer and I received a package recently. The items (21 peices) in the sellers listing look to be clean and it good condition.
I open the box and it was a nightmare. I have no use for them now and are useless.
The seller told he packed them well and such and says to ship them back for refund. It will be expensive for me to send these. His policy in the listing was that buyer pays return shipping. In this case though why should I have to pay shipping back. I believe if the items would have be packed better then we wouldn't have this problem. Can I avoid paying for return shipping. I asked for a return label but the seller keeps avoiding it and just says "we have a great return policy, just send the items back". I don't mind sending if either I get a return label or I am guaranteed reimbursement.
Thought??? Are these return shipping policy's etched in stone no matter who, what, where?