I ordered shoes from Terri's Wedding Favors and the size fits but the Width of the shoe is way too tight. Within 2 hours of opening the box and trying them on I emailed the company whose policy is you don't get refunds but have to exchange it for the exact same shoe in different size. I bought a 6.5 and 7. both are too narrow...I cannot exchange for different size because it is the width...not size. Also not only do they not take it back but even if you order a different size the policy is to charge you shipping on the return plus a 20% restocking fee...I sent a note explaining the width problem...they won't budge. Now I am stock with $91 worth of shoes that don't fit.
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Terri's Wedding Favor shoe policy
(5 Replies / 226 Views)
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