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I am so slow at learning the ropes of ebay. I had negative feedback about 4 or so months ago. I had a friend say don't worry about it, it did bother me but what did I know? It still is bothering me something terrible. It was my own fault, I packaged an item at someone else's hoem who smokes and when the person recieved it they said it smelled of cigerettes. I just found out that you can change your feedback, not sure how. I was wondering is it ok to contact this customer and ask them if I can give them a refund and a free gift after this long of time?
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Negative feedback
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