I am so slow at learning the ropes of ebay. I had negative feedback about 4 or so months ago. I had a friend say don't worry about it, it did bother me but what did I know? It still is bothering me something terrible. It was my own fault, I packaged an item at someone else's hoem who smokes and when the person recieved it they said it smelled of cigerettes. I just found out that you can change your feedback, not sure how. I was wondering is it ok to contact this customer and ask them if I can give them a refund and a free gift after this long of time?
eBay has reduced the upfront cost to sell for Store sellers! With eBay’s new everyday rate plans, you get from up to 150 to 2,500 FREE listings* per month—no insertion fees, auction-style or fixed price—with an eBay Stores subscription. You pay a final value fee only when you sell! Plus, the final value fees for Stores have been streamlined to just 5 competitive category-based rates as low as 4%—and never more than 9%—regardless of how you sell.
*Pay no insertion fees for your allotted free listings per calendar month. Optional fees, including advanced listing upgrades and supplemental service fees, still apply. Pay final value fees only when you sell. Motors Vehicles, Real Estate, Heavy Equipment, Concession Trailers & Carts, Imaging & Aesthetics Equipment and Commercial Printing Presses are excluded. 12 free pictures does not apply to Motors Vehicles listings. Terms are subject to change. Learn more.