We’ve been working to improve how Best Match works to enhance the buying experience. We wanted to let you know that beginning today, Best Match will be tested in the following five categories:
- Consumer Electronics
- Computers & Networking
- Cameras & Photos
- Cell Phones & PDAs
- Toys and Hobbies
We’ve provided FAQs below in anticipation of the questions you may have about the enhanced Best Match functionality. We also encourage you to post additional questions to this thread.
Regards,
The Finding Team
Question 1: What is "Best Match"?
Answer: "Best Match" is a new sort feature that gives buyers another way to organize their search results, helping them more quickly find what they are looking for.
Question 2: How does "Best Match" work?
Answer: When "Best Match" is selected, each listing's Best Match score is calculated using a number of factors, and is tailored to each buying situation. Along with the listing keywords and other information, one of most important elements in this calculation is the historical buyer behavior on the site for similar searches. One thing to note: Best Match scores are only used to sort listings, and won’t be shown on the site.
Question 3: How do I change the sort back to “Time: Ending Soonest”?
Answer: You can simply change the sort by selecting your preferred sort option from the “Sort by” dropdown menu in the upper right corner of Search Results. You can also customize the sort options from “Customize Display” if you want your preferred sort option to be the default option.
Question 4: I don’t see my item in the Best Match sort - why not?
Answer: The "Best Match" sort doesn’t change which items get returned for a particular search - it just changes the order of the items themselves. If your item isn’t appearing at all, please check this page:
'How can I find it'. Question 5 (for eBay Developers): How do API users take advantage of the "Best Match" sort option?
Answer: The "Best Match" sort option includes additions to the eBay unified schema API. The GetSearchResults and GetCategoryListings calls will enable you to specify that the best matches are returned first.
Julie
eBay Finding