The eBay Community

Who is responsible for an item damaged in the mail on a return?

I had a remorse return that was returned to me (totally reboxed/packaged) and it was damaged in the mail. I contacted ebay facebook and after 24 hours they finally got back to me and told me to use the partial refund tool. After getting nowhere I cal...

Resolved! Buyer claimed my item didn't work, sent it back, it works, left a bad review. Can I submit proof?

Hi all, I sold a camera to a buyer who was incompetent, didn't know how to turn it on. I don't accept returns, but because of his claim I had to accept the return. I got the camera back, immediately turned it on. I have to issue refund, so I did that...

Why does eBay allow auctions where you're not allowed to bid??

There is at least one seller who lists a valuable item in auction format with bidding starting at $1.00. But among the photos is one that says bidding is not allowed and all bids will be removed. The item is said to be available only at the Buy It No...

return and refund.

how do i get my return

Ever have a big hiccup in your eBay Business?

Just wondering if anyone else suffered a big hiccup in their eBay business (and how they overcame a big obstacle in selling). My big hiccup came to a head last night with an announcement from my shipper that they were closing a bunch of branches in O...

131 Days No Item No Contact from Seller

Paid for a guitar body on December 13, 2023 with an extended shipping time (from Dec to Feb) because items are made to order. Since Dec 22, 2023 the seller has not responded to any of my messages nor, of course have I recieved the item. The only mess...

Your payouts are on hold !!! FAKE!!!! WARNING

Your payouts are on hold until you update your account details. Please update by May 21, 2024 to avoid further restrictions. THAT IS A PHISHING LINK THAT IS THERE FAKEkycrededyweb.ebay .com <<<< THIS IS WHERE IT LEADS AND LOOKED LIGIT PAGE WANTING YO...

I give up trying to get help from eBAY overseas customer service

Help....please. I purchased an item on Feb 12, 2024, seller said item shipped Feb 15. Package never arrived, so I reached out to Customer Service and requested a refund. They opened a case and contacted the seller. They advised I would need to wait a...