The eBay Community

USPS Advantage Shipping Damage Claim

I recently sold an old radio in a bakelite cabinet. It was carefully wrapped in bubble wrap, air pillows on all sides, fragile. It was received in two pieces. Used the tracking # to file a USPS claim and it shows it's ineligible.Now what can I do? Th...

Urgent Help Needed: Unjust Negative Feedback After Buyer Admits Not Reading Description

Imagine if, as a customer, I visited your eBay store and ignored the product description, then complained about missing items that were never offered. Would it be fair for me to leave negative feedback, and would it be right for eBay to be okay with ...

First time Selling

This is my first time selling on ebay and I sold an item to two different accounts, yet the shipping labels have the exact same address to ship to. Is this a middle-man, or a scam. Thank you.

Resolved! Ebay charging 20+% fees for sales?

I was recently running some numbers on my latest sales on Ebay, and I realized that as of January 2024 I'm consistently being charged ~20% fees for every item I sell. I deducted the standard $0.30 per sale from the transactions and ran a percentage o...

listing change from Buy it now to Auction

how do you change an existing Buy it now listing to Auction?

daledaleMoses@gmail.com

Has the category breakdown that shows how things are listed, disappeared from the top of the page?

Has the category breakdown that shows how things are listed disappeared from across the top of the page? It is very useful for me as a seller to see how I should list similar items, and also useful for me as a buyer to give me a variety of ideas on h...

Incorrect condition listings in musical instruments.

I am having a huge problem actually finding what I am lookig for.... An actual working musical instrument. I am a buyer and seller here on ebay. I understand that any item listed as "used" should be in working condition! I am seeing tons of musical i...

Buyer returns a different item and ebay doesn't care!!!

We have a small business with 2 eBay accounts for selling used auto-parts. We have been increasingly getting cases where buyer (accidentally or intentionally) returns a different item or sometime an empty or unrelated item and eBay sided with thew cu...

Recommendations on a package I shipped a month ago and hasn't been delivered as of 4/24

I sold a laptop on 3/25/24. Shipped 3/26/24 via USPS ground advantage to 8120 NW 66th St, Miami, FL. I happened to notice that tracking doesn't show it being delivered as of 4/24. It got to Miami distribution center on 3/28. https://tools.usps.com/go...