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Welcome to the Feedback Discussion Board! This board is for eBay members to learn more about the Feedback forum from other community members with the support of eBay staff. If you are not an eBay registered user, please register here first - it's fast and free! Otherwise, click below to start a discussion or enter an existing thread. Prior to posting, please read and familiarize yourself with the eBay Board Usage Policies and the policy explanations. New to our discussion forums? Visit our Help page.
Recent Topics in Feedback
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Nov 25, 2009 11:54 AM
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I have been a Hallmark ornament collector for years. Every now and then I have to trim the collection to fit on my trees (and of course allow room for new ornaments), so I sell some pieces on eBay. On occasion I sell other items on eBay as well, but mostly I’m a buyer, who has just received her first negative feedback, wholly undeserved. This year, one of the ornaments I was selling was a Wizard of Oz one from 1996 that was supposed to play music as the figures danced around the yellow...
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Nov 25, 2009 5:16 AM
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Today the scents of baking pies and cookies will be filling the house. It always makes me feel warm and fuzzy.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ THE BEATINGS WILL CONTINUE, UNTIL SELLER MORAL IMPROVES
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Nov 25, 2009 2:46 PM
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I don't typically follow these boards so if you have a comment for me then please email. 10 years now as a seller, long term power seller, 2800+ listings in my store, often around a thousand a month revenue earner for Ebay/Paypal and since the new policy a "Top Rated Seller", yay. Check this negative I just received out: "I ordered the wrong part and they don't take returns!!". Okay- he/she ordered a part voluntarily from a listing with a clearly stated return policy, made a mistake, failed...
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Nov 14, 2009 5:13 AM
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I wish sellers would return feedback in a timely manner. If you have done good business with them why can't they return feedback? Does ebay remind them that they have feedback comments to return?
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Nov 24, 2009 5:00 PM
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Link __:^)________" Some cope with denial, and others use denial to cope Beit 12:01
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Nov 24, 2009 8:12 PM
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Who should leave feedback first? or what is the prefered way to leave feedback? Does the seller leave feedback as soon as the payment is recieved or is ok to wait till feedback is received from the buyer. In my mind I feel I should wait to get feedback from my buyer to guage their satisfactin. Of course as a buyer I'm always happy to receive payment for my item so the only negetive thing to report would be a buyer that is having buyers remorse or just unhappy with damage sustaind during...
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Nov 23, 2009 12:51 PM
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Many sellers have posted on the feedback board saying they will not give a positive unless the buyer has indicated that he/she is satisfied with the transaction. I think those sellers have a good idea, but are mistaken about who should leave feedback to show that the buyer is satisfied. I suppose that when a buyer leaves positive feedback, the seller gives a positive and says in the feedback statement, "This is a satisfied buyer". While that is good for other buyers to know, there are...
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Nov 23, 2009 12:19 AM
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Is there anyway I can get buyers to leave feedback? I always ship the next business day after I receive payment and I always leave positive feedback after I ship their item and I've had several buyer's not leave me any feedback after the transaction. Does anyone know why they wouldn't? It just seems inconsiderate. And every once in awhile, I will get 1's or 2's when clearly not deserved. One was for slow shipping, (I can't control the mail) I even make it clear to the buyer if they have...
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Nov 24, 2009 4:32 AM
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I am tired of sellers canceling all bids and ending auctions early, because they are not getting the price they desire. I red the rules, they can cancel for no reason if more then 12 hours remain in the auction. However, I can not find out how to find how much time was remaining. Without a way to see this, we don't know if the seller is in compliance with the rules. I also believe we should be able to leave negative feedback for sellers who do this. They can certainly leave negative...
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Nov 24, 2009 6:19 PM
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I recently found out that Sellers can no longer rate negative feedback for Buyers. Ebay sent me the reasons after an inquiry I made -- alright, I was fine with the corporate policy. However, I DO NOT understand why "unpaid item" strikes against a Buyer are not made public as one of the statistics? The statistic of a buyer becomes less meaningful since the public does not know if a buyer has a tendency to neglect following through on his winning bids. The fact that these "unpaid item"...
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Nov 24, 2009 8:34 PM
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I won auctions Link Link Link Paid for shipping three times and seller just sent all items in the same UPS package. I'm really pissed because not only did she way overcharge shipping, but then she shipped all items together. What should I do about this?
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Nov 25, 2009 2:13 PM
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I recently purchased an item that was listed as new, never used, but when i received the item it clearly was used as it was scratched, the seller has not responded, i have opened a case but haven't heard anything from the seller or e-bay, has anyone else been through this?
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Jan 29, 2008 11:05 AM
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Obviously ebay "buys" a lot of things with the money they make off of my sells and has never been a seller. I VOTE A HUGE DOWN TO THIS!
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Nov 25, 2009 9:24 AM
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Here is my contribution Now Everybody Dig In!I'm sorry, But i cant give you something that ebay wont let me give you!
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Feb 10, 2008 8:30 PM
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Alright guys, who wants to start... Feedies ~
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Nov 25, 2009 6:19 AM
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My sister got this response from ebay regarding a dispute for an item not rec'd. It was the last day that she could file a dispute and nothing had happened on it yet, so she was asking what is going on. The letter starts off ok and then goes downhill from there. Where do they get these people?? Dear Devra, . Thank you for writing eBay in regard to the item that you still haven't received yet. I am sorry if you waited some time for a response. Please check your Resolution Center to...
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Nov 22, 2009 11:52 AM
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I was a bit surprised when an item I won was refunded with an explanation that the item was damaged but the damage wasn't noticed until the seller went to ship it. It sure sounds suspicious. Then it happened again with a different item from a different seller. Again - suspicious, b/c who's to say they didn't get a better offer or something. I did receive prompt refunds but was quite dissapointed (was excited to have won). Do I leave negative feedback, neutral feedback, or no feedback?...
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Nov 24, 2009 6:06 PM
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i won the LV bag with the price $1070 CAD from seller from Belgium Europe. I m very happy when i receive the bag so quickly and don't hesitate to left him the possitive feedback as well.However, that bag was FAKE, and i did sent email to the seller to notice about that and request the refund. But, he refused to refund money to me, so i open dispute and claim to paypal. However, paypal request me to provide the letteer from the third- party. i went to the LV shop again where they did help...
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Nov 25, 2009 9:33 AM
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I sold some scrap dental gold to a buyer in PR. A week after receiving they emailed me that it had teeth in it. Well I did not sell him teeth it did have a small amount of waste but not the amount he said. So I told them to send it back to me and I would refund the money they paid. Twice I offered to refund if they were not happy with it. I also told them to send it in the orginal state that he received it in. That was almost two weeks ago now no answer no nothing. I looked today and there...
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Nov 10, 2009 3:55 PM
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the seller joekortash93de assured me for months he was waiting on the insurance to settle to send me my refund on a broken window. Silly me, I trusted him. Now Paypal & ebay resolution say too bad. I would at least like to warn other buyers but I can't enter feedback, although I never left any for him. Is this the seedy underside of ebay?
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Nov 25, 2009 8:44 AM
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Hello all, I sold an item to an international buyer who requested that I undervalue the item on customs declaration and mark it as "spare parts" when it is a fully functional laptop still under warranty. I canceled the transaction and after some griping, he agreed. However, he left negative feedback. I feel like the responsibility rests with him, especially since it is a stated violation of HIS agreement to buy on eBay. Do you think eBay will strike the record if their review finds him...
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Nov 25, 2009 9:00 AM
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A recent auction winner of mine emailed me after winning asking for an address to send payment to. I emailed back and pointed out that I only accept paypal, and that my listing stated this. He emailed saying he doesn't use paypal, asking again for my address. I emailed back saying that if he was unable or unwilling to pay via paypal I would be forced to file an unpaid item complaint in order to get my listing fees back. Within five minutes he had left me a negative feedback with this...
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Nov 24, 2009 6:31 PM
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Anyone refusing to list might check out recent prices. I don't know other stuff, but my stuff has been doing really well over the last 2-3 weeks. I had an item go for $63 tonight which was struggling to hit $40 last spring.
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Nov 25, 2009 7:43 AM
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I sold a shirt that was new & never worn, the material was very stiff because it had never been washed. The collar tag was very stiff & obviously brand new, anybody looking at it would have to agree it was new & never worn. My listing had a very clear, close-up photo of the shirt. The main collar tag had a smaller size tag under it that clearly showed a pinhole from the original store tag that went through, the size of a small sewing needle. It also clearly showed one stray thread on each side...
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Nov 10, 2009 8:17 AM
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I love nature & landscape pictures...If you would like to share....post'em
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Nov 23, 2009 6:40 PM
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OK, time to consult with the experts to see if there's any way to get a negative removed. I think I know what the answer will be but this situation is frustrating for a seller trying to do the right thing - so bear with me while I vent... Here's the deal. I sell mint collectible postage stamps. 99+% of the time my packages arrive in fine condition every once in a while something happens to one in transit and it ends up getting damaged (usually high humidity activates the gum and it sticks to...
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Nov 24, 2009 10:14 PM
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Just wondering if there is a trigger point at which a person that leaves numerous negs and neutrals would face any repercussions. For example, someone that has left 50 negs and neutrals so far this year. Is Ebay so bad that it's likely that over 10% of all transactions are not positive? Or does it seem that this may be a case where someone is abusing the system in order to get refunds on purchases from sellers that are worried about protecting their feedback. I don't see anywhere that I...
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Nov 18, 2009 7:03 PM
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WEE PAY THE FEES SELLERS, DON-T PUT UP WITH HEGATIVE FEEDBACK EXTORTION, EBAY HAS A POLICY THAY DO NOT FOLLOW WE NEED TO MAKE THEM FOLLOW IT AND GIVE US THE RIGHT TO DROP A BUYERS RATING FOR BAD TRANSACTIONS!
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Nov 25, 2009 4:55 AM
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I won an auction and have heard nothing since. It's been awhile now and I paid within seconds seller said would ship within 3 days on terms of shiiping and payments tab within the auction. Was wondering what do you do when they wont even reply to your questions and messages about the item? I just want to know if it's shipped and no response leaves me too believe they are avoiding the issue.It's one thing if the post office is at fault and one thing if it's the seller when I'm leaving feedback....
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Nov 21, 2009 1:38 PM
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We were unable to run the search you entered. Please try again in a few minutes. I'm glad I don't have any auctions ending any time soon, but I do have some BINs ending today.
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Nov 23, 2009 12:54 PM
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I see where some Burger King franchisees are suing the company for requiring them to sell double cheeseburgers for 99c. While the product only costs the store about 58c to produce, by the time they pay the rent wages and all it costs them $1.10. Anyone care to make a case that it's unethical to buy a 99c BK double cheeseburger?
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Nov 23, 2009 9:16 PM
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We call it Thanksgiving here in Canada and we did that 2nd Monday in October. I'm cooking Duck or Chicken Thighs. That previous post with the turks having a good brine in the hot tub cracked me up big time..
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Nov 24, 2009 6:42 AM
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How can someone post an item and even have jewelry stamped as though it is 14kt and "citrine" which turned out to be yellow CZs at best. Only to take to a real jeweler and find that it is a plated piece of metal??!! I see they removed themselves from selling but should they come back up, I am looking to leave fair warning for anyone bidding!
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Oct 24, 2009 8:25 PM
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buyer closed my auction, tried to re inebriate the price after she closed the auction. I declined, she then accused me of not listing the item properly. The end result she did not pay at all I filed the non paying buyer, she did not pay. I closed it and got my fee back. She left me a negative. So is this how it works? She did make offer I accepted, then she changed her mind. Wow this is horrible.
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Nov 24, 2009 11:08 AM
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If I list a item that says payment is due 3 days within auction closing unless other arrangements are made and four days pass and no word from them can I refund them their money and relist? Can they leave me bad feedback? Thanks
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Nov 24, 2009 5:58 PM
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I placed a bid and won the item. Paid with Paypal and then was told that they couldn't find the item and would return my money to paypal. When I went to leave feedback and I just left a neutral and the reason, my feed back was not accepted.
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Nov 24, 2009 3:34 PM
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Hi, I am unable to leave feedback for my buyers. Keeps telling me I already left feedback. I haven't. Anyone else experiencing this glitch?JT
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Nov 16, 2009 5:20 PM
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What is the best way to sell items on ebay. I have been trying to sell my items and i cant sell them.yours friend, Amanda
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Nov 24, 2009 10:02 AM
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The opening post (1 and 2) is a long read but I promise you - it's so worth it. From the Seller board: Link Someone pass me an explanation and a tanq on the rocks please.
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Nov 23, 2009 1:36 PM
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and must honor what they "advertised" even if they make a mistake, but eBay sure has no problem charging more money for something they advertised and reneging on the deal. Shame on you ebay. First I get this in my ebay inbox: Subject: 50% OFF Auction-style Insertion Fees--Nov 23-25 Seller Special: 50% OFF SALE November 23-25 Applies to Auction-style listings List your items for the holiday shoppers First 5 items still list FREE and now I get...
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Nov 24, 2009 9:13 AM
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I just won 4 items from the same seller and I have tried leaving her positive feedback. When I finish, although it says I have left feedback, it doesn't show on her feedback page or on mine (as having left it). The feedback form is different from the last time I left feedback (about a week or so ago), but I'm getting annoyed at why it's not showing up. Any ideas?
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Nov 23, 2009 9:36 PM
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Over there in the news -, we see a message from Lorie offering buyer coupons for buyers who were disrupted by the search outage. Anyone have any idea what that is about? Near as I can tell, the one seller I bought items from during the outage has shipped them; he certainly put up the DC#. So I'm not expecting or deserving of any coupon of any kind. Just curious.
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Nov 23, 2009 11:10 AM
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I recently sold a router, Link The buyer emailed me after winning and asked if he could pick it up locally, even tho there was never an option for local pickup in the auction, I agreed to it and we arranged a meeting place and time, I waited at the location for about 20 minutes and could not find him, so I went home, a couple days later I checked and found an email from the buyer saying that he upset that I didn't show and demanded that I ship him the item for free, I refused to do this and...
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Nov 24, 2009 8:36 AM
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hello, I have a pretty good feedback, well I guess? I am trying to understand why my feedback rating is getting lower, it seems like the more positive feedback I get the lower the rate goes, yesterday I had 99.8% and now I was happy to see 2 more + feedback so I checked and instead go up went down to 99.7%, I have only one negative feedback form a buyer that said never got her item when actually she did, I have a confirmation number from USPS to proof the item was delivered. Anyways, can...
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Nov 24, 2009 11:06 AM
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I had a couple of items on my watch list that I was considering bidding on. I clicked on to the calculator icon on the summary page and below the shipping cost it said: Important: Insurance or Loss/Damage charges will be calculated based on final value of items(s). Does this mean the seller is going to tack on an additional amount to the shipping total quoted for the item? Right now my choice is to not bid on it, because of this message, but just wanted to know if that is what it means.
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Nov 20, 2009 5:38 AM
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Whats with all the hostility? From reading a lot the responses to buyers here, it's pretty obvious that to a lot of sellers leaving feedback for buyers is bogus. It's a waste of time, pointless to the nth degree. It's voluntary, many say, I don't have to do it. So is it okay with you if I elect to not leave you positive feedback? Even when you have gone out of your way to list properly, present honestly and have done the work that needed to be done to make a positive outcome occur?...
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Nov 21, 2009 8:32 PM
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Does anyone have any suggestions.. I just received 6 neg feedbacks, after a buyer tried to buyer over 10,000 worth of product from me..unfortunately I did not have that much in stock (would have loved the sale), money never exchanged hands, did an immediate transaction cancelation, emailed buyer and told them sorry but I dont have that much in stock, but buyer left 6 neg feedbacks... Contacted Trust and Safety...and they couldnt do anything...does anyone have any experience with feedback...
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Nov 20, 2009 1:22 PM
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Is there any way to undo negative feedback from a buyer, but the seller has canceled the item and given a refund in full? I recently pre-sold an item to a guy on 11/09. I injured my leg on 11/13 and did not believe I could follow through on the presales, so I closed my store, canceled the items and issued refunds through echecks, which take a few days to clear but PayPal shows they are pending. The pain became worse on 11/14, so I went in to emergency and found a broken bone. On 11/15,...
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Nov 24, 2009 8:59 AM
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i got a negative feedback like this: is clothing FAKE! Not as on picture Item is original from manufacture with tags brand new its not fake i have proof of invoices from manufacture also the buyer shipped back to me and she received full refund Anything I can do....? thanks
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