- Re: ...
to update you all on everything that happened with all that. ...
- Re: Sellers Please
thepinkelephants wrote:Nothing better than having someone walk past you...
- Re: Passive aggressive...
Oh, and if you do send this . . . make sure the heavy-duty exterior box is...
- Re: Need advice...
I have not looked at the listing in question. Indeed the seller might ship...
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Welcome to the eBay Seller Central Discussion Board! This board is for eBay members to learn all the latest selling tips, tools and resources to maximize sales and build a thriving eBay business. Here, you can find eBay Sellers share their experiences, feedback and their most effective, time tested strategies for success! If you are not an eBay registered user, please register here first - it's fast and free! Otherwise, click below to start a discussion or enter an existing thread. Prior to posting, please read and familiarize yourself with the eBay Board Usage Policies and the policy explanations. New to our discussion forums? Visit our Help page.
Recent Topics in Seller Central
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Nov 11, 2009 4:24 PM
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Hello all, Welcome to the Ask Griff Discussion Board thread for November 2009. I'm Jim Griffith (known to most as Griff). I have been an eBay buyer, seller and employee since 1996. You can learn more about me on my About Me page. It's been an extremely busy past month for all of us here inside eBay, yours truly included. As a result, I have had less time to devote to Ask Griff as I did earlier this year. I don't expect this to change in the next few months. To that end, I have altered...
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Oct 14, 2009 1:22 PM
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Hello all, Welcome to the Ask Griff Discussion Board thread for October 2009. My name is Jim Griffith (known to most as Griff). I have been an eBay buyer, seller and employee since 1996. You can learn more about me on my About Me page. Please read the following information carefully before posting to this thread. Ask Griff Thread Posting Tips & Guidelines If you have a question about an eBay feature or policy, feel free to post it to this current month's Ask Griff thread. It...
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Aug 23, 2006 5:37 AM
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All sellers should make sure they read this new announcement about properly declaring selling prices on customs declaration form: ***Reporting Value on Customs Declarations*** August 22, 2006 | 01:59PM PST/PT Postal administrations in several international countries have contacted the United States Postal Service about the declaration of value placed on customs forms. They have noted that in many cases, the declared value is understated when compared to the actual invoice or known...
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Apr 4, 2007 8:19 PM
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20 Most Frequently Asked Questions on Seller CentralWelcome to Seller Central!We hope that these 20 FAQ's will answer your question.1. "Can I block members with Zero Feedback?"No. You can only block Bidders with a Minus Feedback Rating (-1, -2, -3)2. “How do I respond to this Negative Feedback I received?”Don’t be hasty! Take a walk, have a drink, or go to bed. Never respond to a Negative Feedback for at least 24 hours, so that you can calm yourself down. Your Feedback should be...
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May 29, 2008 2:06 PM
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It is very important that all sellers with non-paying bidders file unpaid item disputes if payment is not received from buyers. Since negative feedback can no longer be left for buyers who do not pay to warn other sellers, filing an unpaid item dispute has become more import than ever. Filing a dispute and then closing it eight days later will give the buyer a strike towards suspension and is the only way sellers have to protect each other from bad buyers. It is also important to file...
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Nov 23, 2009 1:52 PM
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I'm looking for some advice about handling 3rd party insurance (Shipsurance) claims. As you may know, if an international parcel is lost (maybe for domestic parcels too, never had a domestic claim), Shipsurance requires the buyer to sign an affidavit. I've never had a problem with 5 or 6 claims over the past year - I would e-mail a PDF to the buyer, they would sign it and scan/e-mail it back to me, and Shipsurance would pay in 1-2 weeks. I would actually refund the buyer immediately, before...
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Nov 25, 2009 9:59 PM
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Hi, I sold a motherboard with a non-doa, 3 day warranty. item nr 230387122736. After 3 weeks he/she received the item, he/she writes and says that the item is defective and got bad 2 days after the got the motherboard. He writes once again, and the files a complain for snad. To his credit and my 'disgrace' I failed to read his emails in a timely manner as I have not been involved a lot on ebay in the last weeks.. I admit I could have paid more attention to the emails, but the part i...
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Nov 25, 2009 4:48 PM
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HI, I just tried to post a listing in the category of Men's Shoes choosing the style of Boots. I kept trying to choose the sub style of "work" but all the web interface would give me is in both the NEW listing and REVISION forms processes 3 sub styles: "basketball", "running", "sneakers". sub style "work, motorcycle" etc. correctly. No wonder there is so very many under "other". I thought those listers were ignorant of style & Sub style options. I try to...
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Nov 25, 2009 8:48 PM
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Insurance is always a good idea, but if you 'opt out' don't expect refund from me Pffffttt. Makes me want to buy one.
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Nov 25, 2009 9:18 PM
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Griff said this in a posting: "What does eBay intend to do about this? I do not have an answer. I have forwarded your post to Trust and Safety for their review and have asked them to contact you directly" Where in the world of ebay is there anything known as "Trust and Safety"? Surely it is not the community board known as trust and safety as they are not ebay employess, So, how in the world are user supposed to contact that department, when they are not available anywhere. Ah,...
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Nov 14, 2009 8:05 AM
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I used DC, and insurance. It says a notice was left to buyer and picked up the next day on tracking. They say they did not get it? What do I do? This is a $300 dollar item. I used DC but not signature .
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Nov 18, 2009 9:51 PM
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Hello and welcome to the Holiday Cheer GIF! Since Christmas, Hanukkah, and Kwanzaa are right around the corner, I think it's a great time to spread some holiday cheer with a new GIF. This GIF theme is anything relating to the winter holidays. Think of holiday decorations, wrapping paper, music...anything at all relating to the upcoming holidays. As always it isn't necessary to contribute to be a player, nor is it necessary to play to contribute! Players let me know by typing...
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Nov 21, 2009 7:09 PM
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"Ladies and gentlemen, ebay as we know it has now been in existence for over one hundred and seventy thousand million billion auctions and MAY well be ending in a little over half an hour. So, welcome one and all to Piere Omidyar's, Restaurant at the End of Ebay!"
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Nov 25, 2009 9:34 AM
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I'm a having some problems with my local post office and I need help settling it ASAP. I would like to settle this argument once and for all. So my local post master agreed to look at this thread and see if it is true that eBay sellers now get free shipping. All my eBay customers really appreciate the new eBay deal on free shipping, and I was pretty excited about it too until I found out there was a catch - at least at my local post office. You see while my customers are paying nothing for...
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Nov 25, 2009 7:53 PM
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I am looking for a good reputable liquidation/wholesale company. I am specifically looking for electronics, video game systems, and games. Any help on this topic would be greatly appreciated. Thank you.
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Nov 25, 2009 8:26 PM
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I sold a childrens small clothing lot and mailed it Nov. 3rd and tonight got an email saying the buyer never got it, she was understandably upset saying 'you have 24 hours before I file a claim'. I looked and sure enough the tracking shows it was shipped but the last activity was Nov. 4th saying it was in transit and then nothing. I have no problem refunding the money but how do I properly follow through with this? I did tell her I will check on Thursday with the PO and also will refund no...
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Nov 25, 2009 1:17 PM
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I out curiosity today, I asked at the PO window about a package being scanned there and she said that they don't scan it when purchased online. So what's the point? I don't understand why the PO offers a discount on Delivery Confirmation online and not treat it the same way as buying it at full price at the window. When you buy it at the window it gets scanned, but if you bring in the online one it doesn't. I know it's not a tracking service, but I think the PO at the first point of delivery...
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Nov 25, 2009 7:49 PM
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Just thought I would wish everyone a most happy Thanksgiving and as we take time to gather with our loved ones, please take a minute to think of all the military that are not with their loved ones this season. We wish them well and a safe, speedy return. JP
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Nov 25, 2009 5:32 PM
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Propay is for Powersellers (that's us) but you will STEER CLEAR OF PROPAY if you are a wise Powerseller. We signed up for Propay, changed all of our listings to accept Propay, and then received an e-mail from Propay a few days later stating they wanted to keep $5,000 in a reserve account in perpetuity (i.e. until you close your Propay account) in case there are any chargebacks. This wasn't mentioned anywhere during the signup process. I called them and they told me this was the case for all...
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Nov 25, 2009 4:46 PM
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I have not sold any items in a long time (since Paypal), but I have bought many items. I have a rather expensive item in an auction. I put a note on the auction for no buyers with less than 10 positive feedbacks. Two days into the auction, I have a bidder with 0 feedbacks who has run up the price. So I starting looking around here to see what type of protection I had if I ship this item to him. I read some old threads on here where most people tend to give 0 feedback people the benefit...
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Nov 25, 2009 6:38 PM
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and I also have a BIN price. Someone has a starting bid, but I have someone else who wants to BIN. The BIN button isn't showing, but when I went to edit my listing the BIN price is showing there, just not where buyers can see it. What's up. It is because I have a bid that the BIN button is gone????? THanks.
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Oct 29, 2009 5:59 PM
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Hello and welcome to the Secret Pals round Fall extravaganza chat thread! You should all have your pals info by now. If not email me at spround14@yahoo.com This round ends on Wednesday December 9th and I will reveal the pals before noon Pacific time. Above all have fun!!!! Let me know Immediately if there are any problems etc. I can always help out if Pals get in a bind. Be sneaky and try not to let your pal figure out who you are!! Make sure to spoil your pal with...
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Nov 22, 2009 6:55 PM
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I have a buyer claiming they haven't received their item. I mailed the day after the auction ended since they paid right away. This was 9 days ago. I didn't do delivery confirmation because this ended in the $3-4 range. They're already wanting a refund. They have good feedback. How long would you wait to send a refund? Right away or wait a few more days?
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Apr 20, 2009 10:28 AM
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Drop in and say hi. The posters here love to see/buy from/get to know each other.
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Nov 23, 2009 2:43 AM
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In my buying experience on eBay I frequently saw the sellers' explanations of the star ratings, and, in particular, how the eBay administration does not, in fact, think of 4 stars as "good" and uses it as grounds for account suspension. Now I sell a lot of stuff myself. Is it fair to assume that my customers would have seen those clarifications already, or do I have to explain everything in my listings, too? (And if yes, what would be the best way?) I had someone give me a 4 for shipping...
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Nov 25, 2009 5:16 PM
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Hello, I'm looking to market my store items on my website. Please look at Link main page. I would like my ebay items to show up the way "that other" venue shows up, with little thumbs and the names of the items linked directly to my store items. I have searched marketing and promotion in the help menu and here and haven't been able to find such a critter. Anyone have a suggestion? Thanks mucho, Maria
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Nov 25, 2009 10:56 AM
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OK, eBay only allows electronic payments unless the item is personally picked up. Why on an invoice I'm getting ready to send my buyer (eBay motors) does it state they can mail a payment and show my address? How can I remove this? Also, is there no more live help function? eBay used to be fun and now it's really becoming a pain. Glad I'm not selling much anymore!
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Nov 25, 2009 11:32 AM
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I probably already know the answer to this , but I just want some reinforcement. My auction#150382471256 for a vintage fly reel closed on October 26, and shortly after I received a message asking for my address so the buyer could send a money order. After checking in to see what had come of the payment I was told he forgot to send it. My last two were queries on payment were to no avail. So I file payment not received. It's been four days, and the guy is telling me to resend my address for...
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Nov 10, 2009 8:22 AM
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PROPAY: Is this owned or the same as Paypal & Ebay? Does anyone out there use them or have any input? Thanks once again for help!!!!
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Nov 24, 2009 11:30 PM
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hi,my daughter in law & I are trying to find a home projector for my son for Christmas.A multimedia type.we're lost,and wondered if there is anyone here who knows about them.I also wondered if its a safe item to buy on ebay. any help would be appreciated. bree
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Nov 25, 2009 5:21 PM
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I'm selling some militaria for my uncle and I can't give the stuff away anymore, after two months of decent sales. I have about six higher-end ($200+) items to sell, but maybe I shouldn't even bother till January.
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Nov 24, 2009 5:07 PM
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Link EBay Inc.’s Web-site crash on Nov. 21 may have cost merchants about 80 percent of their sales for the day, according to ChannelAdvisor Corp., which helps retailers sell on the site. Shoppers searching the site for products such as Apple Inc.’s iPod got a blank page or an error message that the site was unable to run the requested search. EBay may face more disruptions as listing volumes peak during the holiday shopping season, ChannelAdvisor CEO Scot Wingo said in an interview....
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Nov 25, 2009 11:09 AM
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I just won an auction and paid. Next to the auction is the hour glass icon instead of the $. So I go into PP account to check it out and it says that the money is unclaimed? Look at details page and it says seller is not registered? Hmmm.. never had this happen before. Could it just be that PP or Ebay have the sellers email wrong? I contacted seller, waiting to hear back. Anybody ever have this happen?
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Nov 25, 2009 12:45 PM
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This has to be the most agravating listings that I have ever had on Ebay. I only ship to USA and Canada, it is plainly listed, plus I have all other locations blocked. Today I received an Email from a buyer in Ireland, telling me that she was blocked, and that my listing said "glad to ship internationally". You need to correct your listing, and why don't you ship to Ireland? I answered, sorry, no I don't, this sentence is not in any of my listings. 2nd Email, Yes, you do ship...
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Nov 23, 2009 4:28 PM
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If you do not mention smoking in your description, do not, I repeat do not, douse the items with perfume. Trying to fool the buyer. The smoke smell is bad enough, and does not disappear. I am allergic to smoke, but I can get rid of that. I am more allergic to most perfumes and can get very sick, very fast when I am around them. Thank you._________________________________________ . Why do our noses run and our feet smell?
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Nov 25, 2009 3:16 PM
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I sold an item that i think is in perfect condition, but today I received an e-mail from the buyer that said it was not as described. They stated that the item had marks and scuffs all over it. I listed the item "nwot" and showed pics of inside and out side the bag. I don't take returns because i don't want to be scammed. I told the buyer to show me pick of the marks, I have not heard back. Do i have to return it just because the buyer thinks that its not good enough? What if nothing is good...
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Nov 24, 2009 1:40 PM
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Wow Ebay is really going downhill . It has become a farce. My favorite sellers have left in droves. Because of the nonsense sellers have to go thru , jump thru hops for nothing. Yes , I know there are bad sellers out there but there are also many , many , many bad buyers out there. Nobody is speaking up for them so I shall try. Ebay’s upper management is a penny wise and a dollar foolish. They have Destroyed this place. This country is in a DEPRESSION. This should be the place to find...
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Nov 25, 2009 3:53 PM
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I sold an item over 3 weeks ago and it said it arrived at its destination a few days later. I havent contacted the buyer and asked for feed back, but they will not respond. Is there somthing I can do, so I can withdraw my money? Thanks
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Nov 25, 2009 10:10 AM
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Anyone have favorite HOT dish recipes? This is an old recipe. I got it over 45 years ago from a 70 year old lady. This was her HOT dish to bring to parties and now mine. Something to do with that left over turkey too. Georgia's Tamale Pie 1 - #2 canned corn 1 - #2 1/2 canned tomatoes 1 large onion 1 lb hamburger 1 cup black olives chopped Save some whole black olives for top of dish 1/2 cup olive oil 3 tablespoons - Grandma's Seasoning 1 tablespoon salt 1 tablespoon red...
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Nov 22, 2009 6:10 PM
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Subject: 50% OFF Auction-style Insertion Fees--Nov 23-25 Received: Nov-22-09 From: eBay Expires: Nov-25-09 eBay sent this message to xxxxxxxxxxxxxxxxxxxxxxxxxxxxx. Your registered name is included to show this message originated from eBay. Learn more. Seller Special: 50% OFF SALE November 23-25 Applies to Auction-style listings List your items for the holiday shoppers First 5 items still list FREE Visit our Privacy Policy and User Agreement if you have...
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Nov 23, 2009 5:09 AM
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What kind of feedback is "k"?
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Sep 19, 2009 8:36 AM
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Welcome to the WHERE IN THE HECK IS HEIDI THE game and chat thread. ALL ARE WELCOME TO JOIN!!!!!!! We are a fun loving group that enjoys seeing other places and things and are doing it vicariously through our buddy Heidi The Hippo kellyzkreations (me) will be the “visit/host” coordinator and album keeper. We will be adding the photos to an album in Photobucket. At each “visit”, the “Host” will take Heidi to at least one trendy, fun, or otherwise touristy location and take a...
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Nov 25, 2009 9:49 AM
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A buyer won an item and now would like 2 more items that I re-listed and I am not sure how to do this. She has not paid for the first item yet. Is there any way to stop the auctions ( I know I could cancel them but should I add these fees to her total as the shipping on two items is free and I am wanting to make a decent profit) and she asked for the items at their starting prices....help!! How do I handle this one fairly and send an invoice with all the items. Thanks.
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Nov 25, 2009 2:09 PM
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I sold a couple items as a lot, buyer paid, great!!, but between the payment and me shipping out my 2 year old lost one of the items. I have looked around but we have a big house and who knows. So, I refunded the full amount to buyer and explained the problem. Now the buyer is threatining to tell ebay that Im a non seller or whatever it is. I thought I did right, what can happen? Ive never had this happen and dont know if he is just saying he can get me in trouble or not. Any help would be...
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Nov 17, 2009 8:27 AM
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I purchased item #160376458473. I would like to pay for this item but when I try, there is a note that the seller has added a $2 charge. I can't see where the money comes from. I have read the listing several times and may have missed it but I don't see it. I have emailed the seller twice to ask what the $2 is for but haven't gotten a reply. Will someone please check and see where I missed it? Thanks, CandyTo those who serve or have served: Freedom has a flavor that the...
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Nov 24, 2009 10:25 PM
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A buyer just left me positive feedback and for the message said it was a "good deal A, although paid immediately doesn't leave feeback until buyer does F" he made my communication dsr go from 4.8 to 4.6 as well. I dont think he realizes that most sellers wait to give feedback after the buyers does for protection.
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Nov 25, 2009 9:57 AM
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Is there a way for me to relist a large number of items in bulk rather than doing it one by one? I want to change them from 3 days to 5 days since ebay is allowing us half price listngs today only and I want the listings to be active through the weekend.
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Nov 16, 2008 2:23 AM
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Welcome to our new VIP/Happy Hour Lounge II thread!!!!! Everyone is welcome to pull up a chair and share a story, shoot the breeze,vent a bit, make new friends or get together with the regular boardies....or just hang out. Enjoy people because EVERY round is on me!!
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Nov 24, 2009 4:09 PM
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Can someone please get me the phone # for feedback removal? It will not show up on my page. Thanks. Kary
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Nov 25, 2009 12:08 PM
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Just a question. If I had a MAJOR MELTDOWN (as in Saturday) and somewhat blaimed it on the sellers listing TOO much. Would I then have a listing fee sale, encouraging more to list? My items were scheduled, so lets see what happens....Sue
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