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Welcome to The Selling Manager Pro Discussion Board! This board is for eBay members who want to learn from, and share best practices with, other members about eBay's most powerful listing and sales management tool built directly into My eBay. Please note: If you are having a technical problem and need staff assistance, please contact our Customer Support Representatives. This will ensure you receive help with your problem and that any technical issue is tracked. To reach Customer Support, click "Help" in the navigation bar at the top of any eBay page, then click the Contact Us link. If you are not an eBay registered user, please register here first - it's fast and free! Otherwise, click below to start a discussion or enter an existing thread. Prior to posting, please read and familiarize yourself with the eBay Board Usage Policies and the policy explanations. New to our discussion forums? Visit our Help page.
Recent Topics in Selling Manager Pro
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Aug 12, 2008 1:56 PM
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PLEASE ADD YOUR SIGNATURE AND ASK OTHER SELLERS TO DO THE SAME. HOW MANY OF US EVER LEFT NEGATIVE FEEDBACK OR WROTE A BAD REVIEW ON A RESTAURANT WE NEVER ATE AT. WHILE SELLERS ARE AGAINST THE NEW FEEDBACK CHANGES THIS PETITION IS TANTAMOUNT TO EVERY SELLER TO BE ENFORCED ASAP. WE ARE ASKING EBAY TO BLOCK EVERY NON PAYING BUYER FROM LEAVING NEGATIVE FEEDBACK WHETHER THEY RESPOND TO THE DISPUTE OR NOT. A BUYER RESPONDING IS A MOOT POINT IN ALMOST EVERY CASE HOW MANY AGREE. NON PAYS TAKE THE...
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Apr 16, 2006 5:53 AM
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For several weeks, I have had intermittent trouble with system errors on relisting unsold items. The most troubling is when I try to relist unsold auctions as store inventory in bulk and it just won't go. I get a message on each attempted item stating that the item can not be relisted due to a system error. The other thing that is happening is when I bulk relist some of my store items, leaving them as store items, there are times when a few of the items don't make it. BUT - the items...
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Nov 24, 2009 7:27 AM
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When I mark my items to print the invoice then want to go back and mark them paid and shipped..all the check marks are gone both when I use my browser AND when I use eBays back button. This is just crazy and double work. Buyers don't always pay in order and its time consuming to have to go through all the invoices printed and remark the ones that are paid and shipped. Does any one know when eBay is fixing this. And if this is happening to you Please let them know so they will fix it. Some one...
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Nov 22, 2009 1:13 PM
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I can't figure out how to put my items into inventory and when I tried to relist - these items under free listing - well they aren't free after all.
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Nov 17, 2009 8:39 PM
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We can edit payment reminder before , but now, SM will only send it after 48 hours,I do not think it's long enough to send reminder, most of my customer are still shopping, I need to answer a lot of questions now about this reminder. Will SM make some changes , after all we are users, it's not conveniences at all now.
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Nov 22, 2009 3:27 AM
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I am a new seller. I sold a dollhouse with miniature furniture. The seller contacted me very rudely and said she expected a dollhouse the kids could use Barbies in and now she is slamming me with negative feedback saying that she received the wrong item. I offered to follow my listed refund policy.....buyer pays shipping and I refund her purchase price and she is demanding the shipping both ways refunded? Any Advice? It is my only negative feedback and I do not feel it was warranted. This...
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Nov 21, 2009 5:19 PM
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If the ebay site is not working, you can not seach for anything. I have items listed and people like to bid when things are ending. Does ebay refund your listing fees when there is a problem on their end? Thanks
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Nov 14, 2009 6:50 PM
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HI I AM A NEW SELLER I SOLD A USED DOONEY & BOURKE PURSE, ALL WEATHER. I PAID OVER $100 JUST A COUPLE OF YEARS AGO. I PRACTICALLY GAVE IT AWAY FOR $35.00 INCLUDING SHIPPING. NO SCRATCHES OR MARKS. PREFECT CONDITION. I DON'T SMOKE AND NO ONE IN MY HOUSE DOES. I GOT AN E-MAIL FROM THE BUYER SAYING IT SMELLED OF SMOKE AND WASN'T HAPPY, BUT SHE GAVE ME 100% POSITIVE FEEDBACK. SHOULD I REFUND HER SOME MONEY AND IF SO HOW MUCH. I DON'T WHY SHE WOULD SAY IT SMELLED LIKE SMOKE. WAS SHIPPED IN...
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Nov 4, 2009 6:27 PM
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We recently started using the option of listing shoes where we have multiple sizes of the same brand/style. We like the easier and more cost effective process on having one listing put together and then have the size options listed. However, we have a lot questions from prospective buyers about "what size is this shoe" or "what sizes to have available" We now include in these listing the following information: "To see available sizes, go to the gray shaded are in the listing and next...
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Nov 15, 2009 4:20 PM
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At the beginning of September, I sold an item: Exotic Wedding Necklace and Earring Set from India (#290341875024) The buyer sent several emails before, during and after the sale. They even called my cell phone to complain. I shipped the item packed neatly, in separate small bags inside a larger jewelry style box. It was sent priority mail FREE shipping. I gave a refund and told them they would pay shipping because it was for change of mind purposes. It came to me wrapped...
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May 26, 2006 4:25 PM
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I placed a topic about this guy earlier. This guy buys a pair of glasses for 4.45 and 3.95 shipping costs, now he wants back 2.84 because it only cost me 1.11 to ship the item, and I see shipping costs to be more than just shipping this is plurl more than 1 cost and he is wrong and 3.95 is not out of line. Now he is threatning me to go to paypal and to leave negitive feedback. This guy has a few negative feedback out of 50 and I have 100% positive out of 460. And I had the automatic positive...
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Nov 11, 2009 9:38 AM
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can someone help me please-i need to contact e-bay via telephone and have not been successful in locating a number. many thanks. p
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Nov 11, 2009 8:09 AM
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Does anyone out there or at ebay help understand how the inventory function works, i cant seem to figure it out. when i sell out of something, then add inventory, i need to relist the item, but what about when i have four, sell two, and want to add inventory, how do i do that without relisting the item with a new listing? i am confused. also would like to integrate with qb so i dont have to keep track of two inventories, i have 2000 intems, thanks all.
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Nov 10, 2009 5:37 AM
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I have been trying to cancel my sellers account as I do not use it. Ebay charges me 50 a month, and I want that billing to stop. I prefer not to fully cancel this ebay account as I tend to use them in spurts, but ebay has certainly made it difficult to cancel. My last 3-4 "contact us" emails on this topic went without any response. Any suggestions? Thanks!
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May 28, 2009 5:18 AM
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I need HELP how to do following request . or I need to Re-send invoice or if any changes to shipping Let you know how to do it?
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