A box of dishes weighing 12 pounds and over the 1 cubic foot size limit could easily cost $35-$40 to ship to Florida from WA. I can send the same package by UPS Ground for about $15.
Naturally, buyers opt for the slower cheaper method. A box sent out from the West Coast going to the East Coast on Monday is delivered generally on the following Monday - but that's NOT 4 business days.
So even though I offer a good value service - saving my buyer $20 or more - and even though I ship same or next day, I'm penalized BY EBAY for where I live.
And, when did eBay decide sellers are responsible for the carrier's time in transit?
I get hit on my DSR's from buyers that don;t understand the difference between when a seller ships and when a carrier delivers.
Now eBay furthers that misunderstanding.
Everyone is entitled to his own opinion, but not his own facts....