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Last Post Aug 25, 2009 10:30 AM by: eclectica57
Replies: 185
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myfeedback
Posts: 9

Your Vote Counts -- Improve the Antiques Catergory!

Aug 24, 2002 1:58 PM
Dear users your vote for improvement counts. The best companies have room for improvement.

In hopes that eBay will take notice please post any ideas for the improvement of the antiques categories and the shopping that goes on there.

If you have no ideas place a vote for improvement.

Don’t be bashful as eBay has enough capital to make big things happen.

Here are just a few short ideas to start.

1. Hire new or additional eBay.com Antiques Category Specific Quality Assurance Manage that is more interactive with the community.

2. Create additional categories for “antique like items”. Maybe called antique replicas.

3. Require decade entry for all listings.

4. Set up a server to retrieve new listings as made within selected antiques categories. Then set up software for worldwide eBay employees and or co-branded employees to enter new items and review by tagging new listings with OK or review note. Hire eBay team to clear out mass irrelevant listings both found by team and or reported by user. Expand co-branding efforts by paying for appraisal sites to log on “the auction review server” and work on new items list.

5. Set up search bots to retrieve likely targets to be reviewed as spam.

6. Give users an option to carry an icon that shows the user carries a current resale certificate in the business of Antiques and Collectibles.

Trash them if you want, but I would rather see more ideas from you.
MyFeedback

My main vote is for improvement in structuring the portal and the cleanliness of the categories.
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exiledbrit@aol.com
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Re: Your Vote Counts -- Improve the Antiques Catergory!

Aug 24, 2002 2:53 PM
myfeedback,

I know you mean well...however..it'll never work.

I finally gave up reporting brazen errors in listings...fake items..and blatant mis-representation...to no avail.

At every turn in the road...eBay cries about not having the man-power to 'police' the auction listings..
Yet...until recently..if you as much as whispered the 'F' word here on any of these forums..your post disappeared with the speed of light ?

Of course that was BEFORE the report buttons were installed..now they don't need to police the boards..

Face it....anything goes as long as they are making money !!

JMHO.
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myfeedback
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Re: Your Vote Counts -- Improve the Antiques Catergory!

Aug 24, 2002 3:13 PM
Yeah I know, but I'm going to keep trying anyway. EBay needs to spend some of that money. It will prove to be a good thing for the long run. I want to know that future generations will have the best and Sotheby’s is not it. Basic Antiques users pumped a lot of money into eBay in the earliest days and then were forgotten for eBay premier. The regular antique section on eBay.com deserves the same attention. Thanks again and maybe you will remember some tips for eBay or ideas you have for improving anything to do with antiques on eBay. I remember your participation in threads from early spring and last year. At least I know your vote counts. You have compassion for the industry and that is what eBay needs to develop.
:)
MyFeedback
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salzstreuermann
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Re: Your Vote Counts -- Improve the Antiques Catergory!

Aug 24, 2002 4:48 PM
"1. Hire new or additional eBay.com Antiques Category Specific Quality Assurance Manage that is more interactive with the community."

To be fair, they would have to hire an assurance manager for every category. An increase in listing or fv fees would ultimately follow, so I don't like that idea.

"2. Create additional categories for “antique like items”. Maybe called antique replicas."

Sounds nice and it should be considered. But what happens to sellers who have reproductions but don't have a clue that their item is not legit? Knowlege only comes with time and research.

"3. Require decade entry for all listings."

Sorry, but I totally hate that idea. It would be a listing nightmare & I suspect that most sellers would just type any old date in. Besides, a collector should know their subject, and a date would seem to be unnecessary.

I would have the same concern with number 4 as I did with the first one. It could be applied to any category, and I don't really want an increase in fees.

Lastly, I think that a resale certificate is about as useful as a certificate of authenticity. Useless.

But I won't trash them without any ideas of my own. I think the category can be expanded. There are many items which now wind up in different categories, such as housewares, which would be better suited in the antiques category. It would save a lot of improper cross listing anyway, and provide better convenience.
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salzstreuermann
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Re: Your Vote Counts -- Improve the Antiques Catergory!

Aug 24, 2002 4:53 PM
And, I wasn't really trying to be critical in post #3. I just don't see those things happening without fee increases. ( I really don't like the decade entry idea though).:(
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myfeedback
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Re: Your Vote Counts -- Improve the Antiques Catergory!

Aug 24, 2002 5:31 PM
1) The QAM is not needed for every category. Several online appraisal teams with the addition of hired part time individuals are needed to cover the variety of categories. The new items listed everyday in the antique category is not too big to be handled. The QAM is to create plans to ensure the end product of the antiques categories is quality. Part of which would include organizing the process for these teams to work upon. Reorganization of some personnel would be necessary and the cost is minimal in the overall picture the future of antiques on eBay.

2) Categories for antique replicas would be a bin for new furniture and other items. Sub-categories beyond antique replicas would be needed. Everyone knows it’s needed.

3) The decade idea helps to dynamically set the category structure. If a seller knows the decade of the item their selling and most do, choosing a date before a category tree will eliminate irrelevant category choices. (Stemmed off your idea in the other thread)
Hence, If you’re selling a dishwasher and you choose 2000-2010 the categories that appear next would not have to include antiques and there sub-categories.

I don’t think I could handle another fee increase unless eBay had plans to do something about the issues. Then again I would pay a small increase for basic insertion into a decent list rather than have to pay for a feature to put a quality item at the top of a cluttered list.

In addition there will always be items that are unidentifiable and there will always be unknowing sellers. It takes baby steps to get to the big picture and fixing a small percent is better than neglect it altogether.

Thanks for the feedback!
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myfeedback
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Re: Your Vote Counts -- Improve the Antiques Catergory!

Aug 24, 2002 5:33 PM
there=their
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laughingravy21
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Re: Your Vote Counts -- Improve the Antiques Catergory!

Aug 24, 2002 6:03 PM
I understand that a replica category would be desirable, but my concern remains about what happens with sellers who list things that they honestly don't know about? Or is the category to be "specifically" for brand new, manufactured items? I see no problem with a category for a dealer offering new reproductions. But if it were to apply to replicas across the board I have serious concerns. User A decides that user B is selling a repo and it's in the wrong category, etc., etc., etc.... I've read posts about it happening before under the current setup. I'm just a firm believer in the old adage "let the buyer beware".

I don't like the decade insertion idea because I think it would be ineffectual. Ebay is full of yard-salers who's only notion of an antique is that "they know it's old". I doubt that they would take the time to put dates on things.

Lastly, why would the other categories not require a QAM? Most of ebays categories are cluttered. I can see the boards now "antique dealers get special ebay treatment"!! Everybody pays fees, despite the category, so everybody should get the same services.
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myfeedback
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Re: Your Vote Counts -- Improve the Antiques Catergory!

Aug 24, 2002 7:02 PM
The people who honesty do not know are always there and they are the ones who would really benefit from a eBay program to monitor antiques and collectibles. They would benefit from eBay helping them put the item in the respective category. This would help the newer and unknowing sellers receive more accurate traffic and hopefully a better sell through rate. It may encourage the seller to put up more items, which in turn makes eBay more money again. Helping unknowing people place their items may be an additional community builder as well.

The decade or date option is still a rough idea, but could work in the future. Ebay is also full of great people and many knowledgeable sellers who could take advantage of its use. For the unknowing people the default option is the original way to select a category. Maybe the date option should be available after a category tree so that if the wrong date is chosen the seller could learn something. E.g. you chose to list something like jadeite glass and you select the category. Then select a date. If the date is wrong the available dates of production appear (just an idea).

I probably should have said all antiques sub-categories do not need individual QAM’s rather each market arena on eBay needs a QAM. Such as one for each head category listed on eBays home page. Everyone deserves a clean category no matter what the category.

Thanks for the criticism as it helps to build better ideas. I hope they will come along.
Sincerely
MyFeedback
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meridenmor
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Re: Your Vote Counts -- Improve the Antiques Catergory!

Aug 24, 2002 8:22 PM
Antique selling is a highly specialized field of knowledge. And I suspect most dealers only know a lot about a few things. I know my knowledge is pretty much about table ware, specifically silver. Beyond that I have bits and pieces, but nothing really helpful.

To vet the categories, eBay would have to really step outside the box and find people who may not have great computer skills but really know some category. And then the category could be quickly cleaned up. But that involves giving knowlegable people more or less dictatorial power, which has problems of its own. I really don't know if eBay would be interested in hiring a bunch of crabby, idiosyncratic antique dealers for this. But no one else knows enough about narrow, complicated and esoteric items to do the job.

I don't like the decade idea either. My main interest is silverware, which frequently is made for long periods of time. Gorham's Chantilly has been produced since 1895. Reed & Barton's Tiger Lily was made for over 90 years. I can't look at any given piece and assign a decade to it. Rather, just the pattern name and year of introduction seems logical. That would work for silver, china and glass but not for other things. Dating is not a straight forward proposition; it just looks like it would be.

One thing that might help would be for each category to have the dating tree myfeedback suggests. And having a QAM who can also answer questions would be a great help to the person who really doesn't know much.
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mr.monicker
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Re: Your Vote Counts -- Improve the Antiques Catergory!

Aug 25, 2002 4:45 AM
Oh, you good people, we've been to this point many times before on this board!

One thing is certain: Ebay cannot get involved with manpower. So the system must be such that the sellers will feel uneasy when selecting an incorrect category.

meridenmor, your issue about silverware is being well taken care of by Ebay Germany. There you have two options in Silverware:
- by form and function
- by style and era
- the Porcelain Category, as well as Ceramics and Fayence also have: by brand and origin (which may be introduced to Silverware as soon as there are enough items listed, I suppose)

An inconsiderate seller will have a hard time mis-representing his print on Ebay Germany, as he has following options:

Graphic Arts
- Original Prints pre-1799
- Original Prints 1800-1899
- Original Prints 1900-1949
- Original Prints 1950-today
Posters and Art Prints
- 1900-1925
- 1926-1950
- 1951-1975
- 1976-today

With such a break-down, the percentage of mis-representations will drop drastically. Please remember: we are NOT talking about 5% of items being in the wrong category, but 30% or 40%.

My vote for a solution:
We need a different Antiques structure here, with more precisely defined Sub-Categories.

mr.monicker
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exiledbrit@aol.com
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Re: Your Vote Counts -- Improve the Antiques Catergory!

Aug 25, 2002 5:58 AM
meridenmor,

Hey...who are you calling crabby & idiosyncratic ...LOL !!
I usually just lurk here..sometimes I'll put my oar in the water..
This however..is a problem dear to my heart...

I am an antique dealer..35 years in the business both here and in England..

Yes..I agree with the OP...this is a huge problem and it desperately needs attention..
When I am in the mood to buy an antique.....and have money in my pocket...it can be a turn-off for me knowing that I must weed through hundreds of mis-represented items, and fakes on eBay....just to find a genuine piece of china to bid on..

I applaude 'myfeedback' for attempting to bring everyone together to try and solve this dilemma....however..eBay has made it very clear in the past that they do NOT intend to address this problem.
Seems it's our problem...not theirs !!

I agree...buying antiques on eBay...or anywhere else for that matter can be frustrating for anyone..even those of us who consider ourselves fairly knowledgible..

As for the problems involved in vetting...here is a 'for instance'..

In 2000 during a trip home to England to visit family and to shop for china...I
spent an hour or so attending one of the larger antique markets in the North-East...
I stopped at a booth selling Stafforshire..and talked briefly with the dealer...
She had a couple of lovely Staffordshire piggy-banks for sale..old re-productions of items originally from the late 1700's..quality pieces..but re-pro nevertheless..
She offered them at a good price..so I bought both of them.
They were very attractive, well made reproduction pieces..probably manufactured about 1897-99.
Few people realise that reproductions have been around for well over 100 years..and if they are over 100 years old...technically that makes them ANTIQUES !!!
Arriving back in the States...I decided to take them with me to a small show I regularly set up at...
I usually determine my re-sale price according to price paid, age, condition etc.,
Well..I priced the banks and listed them as early reproductions and set one of them out for sale....and within an hour a lady strolled into my booth..and quickly moved over to the bank to examine it.
As a dealer I never push..and usually wait until the customer approaches me..rather than approaching them..
She studied the bank for a few moments..then walked over to me and in almost a whisper said " Are you aware that you are selling this bank way too low...this is an antique..not a re-production "
I tried to explain over & over to the lady that it was indeed an early re-production..but she would not hear of it...she just kept insisting I didn't know what I was talking about...that it was a rare antique..and not a fake !!
As a smile slowly started to creep over my face...I thought about the pure irony of this situation....
For 35 years I had spent the better part of my time trying to convince a customer that an item WAS old and genuine....and there I was exhausting myself trying to convince a customer that the item WASN'T old & genuine...!!!!

Yes..I do see lots of older re-productions listed on eBay as being genuine 1700-1800's pieces...and in many cases the dealer is not aware of this discrepancy..?

Boggles the mind....doesn't it ...LOL !!

Keep up the good work myfeedback...

t.t.f.n.

Christine.
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myfeedback
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Re: Your Vote Counts -- Improve the Antiques Catergory!

Aug 25, 2002 6:30 AM
Every category has it’s limits and needs and the decade idea has its limits. Manpower is needed and necessary. Mysteriously certain spammed items get pulled so there is some manpower being used. For instance an item listed as “Tiffany like sterling serving spoon” would yanked for using the word tiffany. Who pulled it?

I know that it would take a miracle to produce an eBay employee that could pick our all the recasts in the silver department, but the basic items that are mis-listed could be easily removed from most categories. Meridenor, I though it was you who once said that there are obvious recasts being sold as antique or vintage. I know you can’t always tell from the picture. Or at least I can’t, but you might be able to. For instance computers make the newest R&B tiger lily and it shows. Would you be able to identify it and re-title it with it’s new name Festiva, and is it appropriate to put it in a category for Festiva? What if I make a novice mistake and get the pattern confused for sterling pattern like Frank M. Whiting lily or Whiting mfg. lily. You could make the determination and make the change? EBay encourages people to use appraisal services, so are these people knowledgeable? Can they make the determination? Meridenmor eBay should hire you to keep that particular category clean or at least better than it is now. Something from an old thread reminds me that you are at the top of your game in the silverware department and I believe one day you said that you had been viewing the new items daily and pointed out several obvious mistakes. It proves the at least some of the job can be done. What would it cost eBay for you to spend a few hours a day checking the new item list and reporting anything that Blatantly does not belong? Not all the flatware needs a date, but the “my wife is leaving me cd” and etc. needs to be removed from the category. A specialist to fix intentional problems and an assistant that is not an antiques dealer could remove the non flatware items. Nobody is saying the categories will ever be 100 percent perfect, but if it were even 10 percent better it would pay off. Flatware is tough to put a decade on, but educated guesses could be made?

Thanks again for your input meridenor. I hope to hear more from you. I know you want a better eBay.
And Mr. M. you are always a team player and always full of great insight and ideas. Your definitely on track with making things difficult to miss-list, but I still feel it takes some manpower to keep some categories clean. What are some more ideas that could be introduced to eBay.com too benefit all?

Best to all who want a better eBay,

MyFeedback
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rachelcoyote
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Re: Your Vote Counts -- Improve the Antiques Catergory!

Aug 25, 2002 6:53 AM
eBay had a reproduction catagory but they did away with it because it was never used. The sellers knew their item would get more looks if it was in Primitives so thats where they put it. My biggest complaint isn't with the reproductions, its with all the craft items like Gruby candles and grapvine wreaths and stuff that should be listed under new homemade crafts.

There is a rule in place that ebay can move items to proper catagorys if they choose to. If they would just inforce that rule it would help clean up the Antiques catagory....


Smile and the world smiles with you.

~~~Judy~~~

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mr.monicker
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Re: Your Vote Counts -- Improve the Antiques Catergory!

Aug 25, 2002 10:32 AM
I want to emphasize that detailed category titles would solve a large part of the problem. Example:

In Computers, the sub-divisions on Ebay.com are:
- Athlon
- Intel II
- Intel III
- Intel IV
On Ebay Germany this sub-division is:
- up to 400 MHz
- up to 800 MHz
- up to 1 GHz
etc.

This is very precise. I dare you to post your PC there in the wrong category! Such criteria cannot be misunderstood. The same is feasable in Antiques!
If we only knew what the Antique Category Manager's strategy is! He/she should be the one to have an interest in attracting as many sellers and buyers as possible. Including repros!
So, why don't they supply an attractive platform for all?
mr.monicker
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