It's called "Sunday."
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Sometimes I'm an angel and sometimes I'm cruel;
but when it comes to love, I'm just another fool.

I used to work for there competition, and as a rule if you pay for three day service that is what you get, the drivers have to run there routes in that order, it called the order of service

By the tracking system that appears on the UPS website, it may seem like that very often, but in fact it is simply that to UPS, the Ground system is not a priority and is not processed as a "hot" package. As long as it somehow falls within the designated delivery date or within the five day accepted limit, it is alright. If you really need something FAST, air is the only way to go. As an employee for UPS Air, I can attest to how fast some of the packages we handle are processed.

As for Ground, we have an internal tracking system known as ETT (Electronic Tracking and Tracing) and is far more comprehensive than that of the website, showing where it was last seen, the container or trailer numbers it was scanned into, whether or not it was bagged, even down to who scanned it and what scanner station they used. But to the customer, the only thing that would probably appear on the website is "Departure Scan:"

There is also the possibility for missed departure scans if the barcode was scratched or damaged. But most of the time it still moved Saturday and Sunday, but it sits in the trailers until someone is there to sort it, so to the customer it appears as if the package did not move. It will then be sorted on a regular weekday preload or twilight shift.

UPS currently has the most comprehensive tracking system available in the shipping industry, now with tracking results populated to the MINUTE, things FedEx, DHL, and USPS can only dream of. This year alone we have overtaken accounts from several large facilities because of this.

So what happened to you makes perfect sense to me, there is no reason to place a rush on a package that is not "preferred", and if the package car heading on your route is full or off schedule, and there is still time remaining on your Ground package, it is held at the hub until the next day. Often times however, you can get a Ground package the next day in the same state.

Hope this has been able to answer your question and frustration in full, enjoy!

Don't even get me started on FedEx. Never. Never. Never again. Watch them drive past my house on Friday and comment that they didn't stop. Hmmmm...arrive home Saturday at 5PM with a tag on the door that says Third and final attempt to deliver. Whaaaaaa? Took 3 1/2 weeks to get that package and still had to pay another $10 to get it re-routed to my office. Liar, liar, pants on fire!

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WEEKEND

i just looked up this question, join the CLUB. i live in birmingham and my package left atlanta at 1am central time friday morning, today is sunday. i understand the not running on weekends, but i agree i think they purposely slow down shipments.

why do i believe this? i know exactly how long it takes for packages in atlanta beit from fedex or ups to get in my hands. i mean come ON....im scheduled for monday 2 days later, and it departs atlanta at 1am friday?? ups has ALWAYS got scheduled packages here in that amount of time.

an example, if they ran on saturday and that was my scheduled date, leaving atlanta at 1am, the arrival scan would have been no later than 6am and out for delivery no later than 10am.

know WHY im waiting until monday? delivering friday as they could have would have put my package here two days early.

i may have crappy grammar......but im not a stupid consumer. they put it on the backburner because it was not do for two days.

HOWEVER......in their defense, i have recieved packages one day early on more than one occasion, so i guess it evens out.

i want my friggin package........things like 3 miles away and i cant get it

I work for The UPS Store 4214 in Lakeway, TX. The reason is because only AIR PACKAGES go out on Saturdays.

It depends on how many packages arrive at each HUB. This week we lost power at our center and because of that we didn't finish the trucks from that day. So the next day we had 19 trailers to unload. It takes us about 9 hours to unload 13 trailers. So because of unforeseen circumstances or just lack of man power it can take a while for packages to leave a HUB. Ive seen many packages this week that sat at our center for two to three days because we were playing catch up and trying to get out the packages that came in before them. If its not a next day air its basically first come first serve scenario. So they never hold on to packages just for the hell of it. If it was there for that long its for a reason, most likely the fact that UPS deals with huge amounts of packages and there just isnt enough time or space to move them all.

Also do not forget sometimes they will wait until truck is fully loaded, they will never ever send half truckload to next logistics base.... I am in the same boat as you all, but since I was employed in the renown international shipping / freight / logistics company as scheduling coordinator all I can say is, too many variables out there (bad weather, vehicle breakdowns, airport delays due to various reasons, power interruptions, floods, criminal activity etc, etc) Sometimes is quiet, you have to wait to fill the truck to its loading capacity for couple of days, but sometimes is so busy you have to go to the extreme measures such as use of commercial vehicles (such as commercial passenger aircraft or commercial bus line) to meet the demand. I am long time out of that crap job, and now I just patiently waiting for my order to arrive from Nashua NH to Portland OR.....