Skip to main content
eBay

Home

 >

eBay Discussion Boards

 >

General Discussion Boards

 >

eBay Chat

 >

SLOW PAYING BUYERS
Welcome Guest

SLOW PAYING BUYERS

Original Post
foster9 (1033 ) View Listings
foster9
(1 of 4)
SLOW PAYING BUYERS
Jun 19, 2012 10:25 PM

It is irritating when some buyers are slow to pay. But what really aggravates the situation is when after resubmitting the invoice for a couple days, no response. And after 3 days I send an e-mail reminder (a kind request to please forward payment at their earliest convenience), no response whatsoever, not even an e-mail from the buyer simply stating they will be late paying. When 5 days has passed and no payment still, I will open a non payment case. That usually puts a fire under their ass and I will either receive a response stating they will make payment in a day or two or they will simply just pay it.

The communication from a lot of buyers is terrible. And 98% of the  time these slow paying buyers are new to e-bay.

Anybody else experiencing this trend? When I win a bid or BUY IT NOW I pay immediately. It is really that simple and it makes for a smooth, friendly transaction and both parties are happy.
Starting May 1—get up to 2,500 FREE listings* every month with an eBay Stores subscription
Starting May 1—get up to 2,500 FREE listings* every month with an eBay Stores subscription

eBay has reduced the upfront cost to sell for Store sellers! With eBay’s new everyday rate plans, you get from up to 150 to 2,500 FREE listings* per month—no insertion fees, auction-style or fixed price—with an eBay Stores subscription. You pay a final value fee only when you sell! Plus, the final value fees for Stores have been streamlined to just 5 competitive category-based rates as low as 4%—and never more than 9%—regardless of how you sell.

Learn more about everything eBay Stores have to offer, then use the Fee Illustrator to find the best Store option for you! Watch this tutorial to learn how.

*Pay no insertion fees for your allotted free listings per calendar month. Optional fees, including advanced listing upgrades and supplemental service fees, still apply. Pay final value fees only when you sell. Motors Vehicles, Real Estate, Heavy Equipment, Concession Trailers & Carts, Imaging & Aesthetics Equipment and Commercial Printing Presses are excluded. 12 free pictures does not apply to Motors Vehicles listings. Terms are subject to change. Learn more.

SLOW PAYING BUYERS

(3 Replies / 328 Views)
foster9 (1033 ) View Listings
foster9
SLOW PAYING BUYERS
Jun 19, 2012 10:25 PM

It is irritating when some buyers are slow to pay. But what really aggravates the situation is when after resubmitting the invoice for a couple days, no response. And after 3 days I send an e-mail reminder (a kind request to please forward payment at their earliest convenience), no response whatsoever, not even an e-mail from the buyer simply stating they will be late paying. When 5 days has passed and no payment still, I will open a non payment case. That usually puts a fire under their ass and I will either receive a response stating they will make payment in a day or two or they will simply just pay it.

The communication from a lot of buyers is terrible. And 98% of the  time these slow paying buyers are new to e-bay.

Anybody else experiencing this trend? When I win a bid or BUY IT NOW I pay immediately. It is really that simple and it makes for a smooth, friendly transaction and both parties are happy.
Last Post
Jun 20, 2012 11:43 AM
by badgers_36 (16 ) View Listings
badgers_36 (16 ) View Listings
badgers_36
(1 of 3)
Re: SLOW PAYING BUYERS
Jun 19, 2012 11:36 PM

You might wish to consider lowering your stress level by utilizing the Unpaid Item Assistant.

Set the time frame you wish to initiate the UID process -- If you want to allow just 4 days before a payment reminder is sent, set it to 4. If you want to allow 5 days, set it to 5...etc. etc.

Then just follow through with how the buyer responds. If they pay, ship. If they don't pay, close it on day 4 [ebay may close it automatically if you utilize the UIA instead of doing manual UID filings??? - might want to check on that yourself just to be sure]. 

 

When I win a bid or BUY IT NOW I pay immediately.

A fact of life is, we can only control our own actions. We can't control the actions of others. It's one of those "God, grant me..." things [feel free to ignore the religous reference if you find it bothersome]

 

When we were selling (accepted only snail mail payments), we didn't send our "payment reminder" email until around day 25 or so. Different strokes for different folks.


"They don't keep me here 'cause I'm GORGEOUS, they keep me here 'cause I'm SMART"...Judge Judy
foster9 (1033 ) View Listings
foster9
(2 of 3)
Re: SLOW PAYING BUYERS
Jun 20, 2012 03:15 AM

I did have the UIA. But I changed it so I have to initiate the process. I figured I would rather use my own discretion as to when to file a claim. I have very few non payers. Just some slow payers. That is because during the summer months I decrease my listing volume. My listing volume increases from September to January. Right now I average about 50-55 listings a month. During the holiday months (Sept-Jan) my volume will be about 140-150 a week. Obviously the more I list/sell it stands to reason there will also be more non payers on average. Then I will enable the UIA.
badgers_36 (16 ) View Listings
badgers_36
(3 of 3)
Re: SLOW PAYING BUYERS
Jun 20, 2012 11:43 AM

I guess I misinterpreted your OP.

I read it as you were looking for a way to decrease all the work/angst you feel you are having to go through to get people to "pay up". Personally, I'd be skipping..

1)...resubmitting the invoice for a couple days...

2)...And after 3 days I send an e-mail reminder...

 

and just...

When 5 days has passed and no payment still, I will open a non payment case.

 

since you already state an expected payment time in your listing ..

PAYMENT SHOULD BE MADE WITHIN 3 DAYS OF AUCTION END

 

 

 

 

 


"They don't keep me here 'cause I'm GORGEOUS, they keep me here 'cause I'm SMART"...Judge Judy
To the top