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Last Post Nov 9, 2009 2:32 PM by: clamatmissionfish
Replies: 1
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kcmusicmedia
Posts: 1

Cannot edit Giving Works listings

Nov 1, 2009 12:27 PM
170400766071 (this is just one of the item #s) can't be edited

Looks like I have no choice but to close the listings that have Giving Works and pay for original listing fees as well as relisting fees.

I did not see anywhere in the help or information section about the Giving Works program that once you list an item using this you can't go back and edit any part of the program. The radio buttons are not clickable, the percentage cannot be changed. I wish I would have known this before I listed any item with this program. I would not have done it.
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clamatmissionfish
Posts: 207
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Re: Cannot edit Giving Works listings

Nov 9, 2009 2:32 PM
Hi kcmusicmedia:
Thanks for your question. Once your listing is live, you can only make one type of revision to the "donation" feature: to increase the percentage of your donation. You cannot remove the nonprofit or decrease the donation percentage from a live listing. We could do a better job of making this more visible for sellers like you.

So I'm sure you're wondering why we have this rule. As soon as your listing has gone live, the benefiting nonprofit is notified and they have the option of reviewing and approving it. Once approved, they're hoping to get a donation from your listing. Since their approval may be partly due to the donation amount you'll be making, we don't let you "downgrade" that.

I know this doesn't change the facts for you in this case, but I hope it helps explain a little more of the "what" and "why."

Thanks for trying to help your favorite cause on eBay.



clam_at_missionfish

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