I too am having issues with the Giving Works Donation acct,  I have called Ebay twice and the last time was on hold for most of 1 hour.  I just simply want to know why i cannot see the items or donations I have commited to the charity I am working for.  I sold 2 items on the 23-25th of May and still nothing in the donation acct.  they haven;t been able to tell me why and Mission Fish does not have a live person to speak to - they just answer user questions by email. I am not sure why no one at Ebay seems to really know how this should work but I do know I need to see my sales/donations to justify selling items for the Humane Society I am working for.

**Update* after a LONG process Missionfish contacted me (by phone even  ) I must say Ryanne is a lovely asset to Ebay-giving works BUT this process is still flawed and I still cannot with good conciseness recommend getting involved with missionfish.

I was able to have a whole 6.00 refunded but I am out over 30.00!!  I was told I could go to each charity to request a refund but as anyone else who does not have time to run down 30.00 worth of $2, $3,$5 ect donations that add up to $30+ ...most like me will cut their loses and I still say until Ebay gets a working phone number for missionfish and hires more the 2 people to handle all the money world wide they taking in AVOID MISSIONFISH LIKE THE PLAGUE UNTIL FIXED

** Please note,  I have responded to a request by Ebay giving works to update this, I must also add I feel charity's are good things and I would have loved to kept giving but only what I determine, not what is taken from me. A system will not fix itself, Ebay owns missionfish (and Paypal) we need change and they need to hear us, by no means is this a personal attack on any employee and I am hoping with more attention. Ebay will fix this.