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AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!

(1 of 221)
AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 09:08 AM

Been getting error messages from my server since 6:21 Eastern that the feed was not responding at times. Finally had a chance to check and yep no listings after over one minute. Checked some of my sites still using the core feed and they are loading as fast as ever.

 

EPN if you want us to use the tools and feeds they you supply then make them reliable.


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AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!

(220 Replies / 12,349 Views)
AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 09:08 AM

Been getting error messages from my server since 6:21 Eastern that the feed was not responding at times. Finally had a chance to check and yep no listings after over one minute. Checked some of my sites still using the core feed and they are loading as fast as ever.

 

EPN if you want us to use the tools and feeds they you supply then make them reliable.


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Page: 1 of 10
 
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by webjustice911 (0) View Listings
(1 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 10:08 AM

Ironically, the old feed that they warned not to use is working just fine. Pinks, please tell us you're aware and working on this. Lots of us are losing money as we speak.

(2 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 10:48 AM

Is there going to be a makegood for the money this is costing us right now? How about an acknowledgement that you are AWARE there is a problem and when it might be fixed.

(3 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 11:21 AM

I've gotten over 200 messages and that's only on one server that does report when the feed is BROKEN or slower than 60 seconds.

 

And before some some says 'Might be on your end' it's not there are quite a few reporting problems and I have 6 hosting accounts on 4 different hosts and I am seeing timeouts on all of them that use the new EPN feed and none on the ones using the old core feed.


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(4 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 11:24 AM

Well just checked by gmail and I have gotten 75 plus in the last 40 minutes.


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(5 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 12:15 PM

Hello ePn....Anybody home???

(6 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 12:45 PM

It's probably an Upstream problem. ?:|

(7 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 01:29 PM

I just hope the search engines don't visit while the feed is down because it could mean getting banned or at least placed lower in the serps .............

 

 


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(8 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 01:36 PM

Wow. Again with the slow feeds!!!

 

My sites are at a standstill. Nobody can click on anything because nothing is showing. This means i cannot make sales. This means i cannot make money for you EPN.

 

Seriously, get with the program. You NEED to address this continuing issue, and issue a make good EVERYTIME IT HAPPENS.

 

I cannot believe how incompetent this program is. Ask ANYONE who participates in it. It's the worst!!!

 

We have brought this up MULTIPLE TIMES over MULTIPLE MONTHS and IT STILL CONTINUES.

 

What do we get to compensate for the hours our sites cannot show anything because of EPN's FAILING FEED???

 

So far that looks like nothing....

(9 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 01:57 PM

Hello ePn....Anybody home???

 

This is not an ePN support forum.

(10 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 02:12 PM

We are aware of the issue and are working to resolve it as soon as possible. I'll update this thread when I have more information.

 

Thanks for your patience.


Scott eBay Partner Network

(11 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 02:56 PM

Last time I used EPN feeds was 2 years ago. I see no problems with the core feeds.

(12 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 05:26 PM

Still... Broken....

(13 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 06:01 PM

6:00PM PST

 

Still having issues but not in all categories.

(14 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 09:44 PM

Still... Broken...

 

Nice work EPN!!!! Good to see you're on top of things

 

Pathetic.

(15 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 11:14 PM

The killer is that we are the ones that look bad when a visitor is on the site and products won't load.  They won't be back.

 

 

(16 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 8, 2012 11:31 PM

The feed is still really slow and it is now 16hrs later. Pretty poor that eBay haven't updated this thread. I really hope there is a makegood, visitors to my sites are in half because of it:(

(17 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 9, 2012 01:00 AM

Now I am having problems with the core feed too. Sometimes it shows items, sometimes it doesn't. It isn't slow though, it just 'falters'.

(18 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 9, 2012 01:27 AM

...strangely enough the core feeds work fine through eBay (press the RSS button on any results pages) but when I parse them through simplexml_load_file they falter.

 

BTW only USA, other programs work fine.

(19 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 9, 2012 01:40 AM

A quick fix (to my core feed problem): I noticed that the rss URLS changed, from ebay.com/sch/... to ebay.com/sch/rss/ so I added /rss/ and its ok now, knocking on wood.

 

(20 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 9, 2012 03:59 AM

Now I have no feed items at all. What is going on eBay??!!!

(21 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 9, 2012 04:16 AM

Looks like they've made it so we aren't hanging. That we keep me from gettin bannded/demoted by the search engines at least.

 

Now been 25 hours and I'm losing money. Still have a few on the old feed so I'm not completely out.

 

 


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(22 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 9, 2012 04:49 AM

I'm glad I didn’t convert all sites over to the new feed....wasn’t it the old feed that was unsupported...Yeah right!!!

(23 of 220)
Re: AARRGGHH!! EPN RSS feed is SSLLOOWW!!!!
Mar 9, 2012 05:06 AM

I'm sure it's only affecting a small subset of publishers. :|

 

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