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Rover links not working in some browsers

(1 of 42)
Rover links not working in some browsers
Jun 30, 2010 07:24 PM
I have some users who are having problems with my rover links.
They're links to specific items and when they click on them they end up on the ebay.com home page.

It appears to be a problem on Macs.

One user found the problem happened with Safari. Firefox worked fine. He reset Safari (Safari>Reset Safari (all checked)) and now Safari works again.

The other user is still having the problem.
The links works for him in Opera but not in Firefox or Safari. He tried resetting Safari but it didn't help.

Is anyone else experiencing this?
Anyone know the cause or resolution?
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Rover links not working in some browsers

(41 Replies / 8,598 Views)
Rover links not working in some browsers
Jun 30, 2010 07:24 PM
I have some users who are having problems with my rover links.
They're links to specific items and when they click on them they end up on the ebay.com home page.

It appears to be a problem on Macs.

One user found the problem happened with Safari. Firefox worked fine. He reset Safari (Safari>Reset Safari (all checked)) and now Safari works again.

The other user is still having the problem.
The links works for him in Opera but not in Firefox or Safari. He tried resetting Safari but it didn't help.

Is anyone else experiencing this?
Anyone know the cause or resolution?
Page: 2 of 2
 
Last Post
by clickimusprime (0) View Listings
(24 of 41)
Re: Rover links not working in some browsers
Jul 4, 2010 11:37 AM
If anyone can reproduce their issue, post the cookies from the browser or from a trace from Firefox's LiveHTTPHeaders here.

May be illegal characters in the cookies that the browsers aren't passing back or corrupted headers.
(25 of 41)
Re: Rover links not working in some browsers
Jul 5, 2010 07:45 AM
If anyone can reproduce their issue, post the cookies from the browser or from a trace from Firefox's LiveHTTPHeaders here.
The LiveHTTPHeaders trace is pretty monstrous. I'll post the first couple dozen lines, which is where it seems the problem is. The scene: Firefox 3.6.6, running under Windows 7. I went to eBay's link generator tool and generated a search results link for a sony digital camera. Here's the link, with my campid redacted: http://rover.ebay.com/rover/1/711-53200-19255-0/1?icep_ff3=9&pub=5574629033&toolid=10001&campid=1234567890&customid=test&icep_uq=sony+digital+camera&icep_sellerId=&icep_ex_kw=&icep_sortBy=12&icep_catId=&icep_minPrice=&icep_maxPrice=&ipn=psmain&icep_vectorid=229466&kwid=902099&mtid=824&kw=lg 1. Clear all cookies, then paste link into address bar: The link worked. 2. Sign into eBay, then paste link into address bar: Link does NOT work. 3. Sign out of eBay, but do not clear cookes. Link does NOT work. 4. After signing out, clear cookies again. Link WORKS. Same thing happens if I do a link for a specific item number, or for a category, and whether or not I use a keyword/category combination. Same thing happens with the RSS feed. Links that come back from the API work. They use the format where the link goes to rover.ebay, with the specifics in the &mpre= parameter. But the links that go to rover without &mpre=, using the various icep_ parameters, do NOT work if you're signed in, or if you have signed out but have not cleared your cookies. This behavior is consistent in several other browsers, as well.


-- The difference between stupidity and genius is that genius has its limits.

(26 of 41)
Re: Rover links not working in some browsers
Jul 5, 2010 07:46 AM
Cleared cookies, not signed in to eBay. Link works.

http://rover.ebay.com/rover/1/711-53200-19255-0/1?icep_ff3=9&pub=5574629033&toolid=10001&campid=1234567890&customid=test&icep_uq=sony+digital+camera&icep_sellerId=&icep_ex_kw=&icep_sortBy=12&icep_catId=&icep_minPrice=&icep_maxPrice=&ipn=psmain&icep_vectorid=229466&kwid=902099&mtid=824&kw=lg

GET /rover/1/711-53200-19255-0/1?icep_ff3=9&pub=5574629033&toolid=10001&campid=1234 567890&customid=test&icep_uq=sony+digital+camera&icep_sellerId=&icep_ex_kw=&icep _sortBy=12&icep_catId=&icep_minPrice=&icep_maxPrice=&ipn=psmain&icep_vectorid=22 9466&kwid=902099&mtid=824&kw=lg HTTP/1.1
Host: rover.ebay.com
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 115
Connection: keep-alive

HTTP/1.1 301 Moved Permanently
Server: Apache-Coyote/1.1
RlogId: p4n%60rujfudlwc%3D9vt*u6ubn570-129a2fc9511
Set-Cookie: npii=btpim/14c31f1ad^cguid/a2fc95111290a0aad2e0e5b0fe1fc0694e131e25^tguid/a2fc9 5111290a0aad2e0e5b0fe1fc06a4e131e25^trm/svid%3D851650491604e131e25^; Domain=.ebay.com; Expires=Tue, 05-Jul-2011 14:22:29 GMT; Path=/
P3P: policyref="/w3c/p3p.xml", CP="NOI CURa ADMa DEVa PSDo PSAa OUR SAMo IND UNI COM NAV INT STA DEM PRE"
Cache-Control: private
Pragma: no-cache
Location: http://shop.ebay.com/items/?_nkw=sony+digital+camera&_sacat=&_ex_kw=&_mPrRngCbx=1&_udlo=&_udhi=&_sop=12
Content-Length: 0
Date: Mon, 05 Jul 2010 14:22:28 GMT


-- The difference between stupidity and genius is that genius has its limits.

(27 of 41)
Re: Rover links not working in some browsers
Jul 5, 2010 07:57 AM
Signed in to eBay. Link goes to home page instead of to search results page. (I had to add some random line breaks in the cookies, because the forum said it contained words that were too long.)

http://rover.ebay.com/rover/1/711-53200-19255-0/1?icep_ff3=9&pub=5574629033
&toolid=10001&campid=1234567890&customid=test&icep_uq=sony+digital+camera
&icep_sellerId=&icep_ex_kw=&icep_sortBy=12&icep_catId=&icep_minPrice=
&icep_maxPrice=&ipn=psmain&icep_vectorid=229466&kwid=902099&mtid=824&kw=lg

GET /rover/1/711-53200-19255-0/1?icep_ff3=9&pub=5574629033&toolid=10001
&campid=1234567890&customid=test&icep_uq=sony+digital+camera&icep_sellerId=
&icep_ex_kw=&icep_sortBy=12&icep_catId=&icep_minPrice=&icep_maxPrice=
&ipn=psmain&icep_vectorid=229466&kwid=902099
&mtid=824&kw=lg HTTP/1.1
Host: rover.ebay.com
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 115
Connection: keep-alive
Cookie: npii=btpim/14c31f1f8^cguid/a2fc95111290a0aad2e0e5
b0fe1fc0694e131e70
^tguid/a2fc95111290a0aad2
e0e5b0fe1fc06a4e131e70^trm/svid%3D851650491604e131e70^;
ds2=alss/0.sony%2Bdigital%2Bcamera4c333c70^;
ebay=%5Ea2p%3D4c31f1e990000000000.%5EsfLMD%3D12731
66257%5Esbf3D%23c0000000a0000100004%5Ecos%3D3%5Ecv%
3D15555%5Esin%3Din%5Ejs%3D1%5Ewl%3D120534434116.1503
42321838.160355916863.170375033743.170398003620.18011
7252452.180350407722.180399801106.180504611710.20038931
7478.250595937988.290319396577.290378375687.310123311
162.310172866840.310201957493.310209587787.310211785744.
350332274475.350356753748.370217117529.380154537701.
3801554374
01.390105348033.
%5Epsi%3DA%2FbwvZSw*%5E; dp1=bhps/50000025234c3b2570
^spref/04ff451f0^pcid/17091548154e131e70
^uss/QpqHDTBABAxGAAA4c3f19f0
^a1p/04c333c70^fm/3.2.24c5977dc^mpc/0%7C04c3f19f0^pbf/%238040
0000044e131e70
^tzo/f04ff451f1^u1p/b
G9sYnVk4e131e70^idm/14c333c29^u1f/redactedmyfirstname4e131e70^; ns1=BAQAAASmGJyI5AAaAANgAZE4THnBmMDA4YzkyfDYwMV
4xMjc4MzM5ODA0ODIzXmJHOXNZblZrXjBeM3wyfDV8NHwxMXw3
fDF8MzZ8OHwzOXw5fDQyfDQzXjFeNF44XjJeMV4xXjJeMF4xX
jBeMV4wXjFeMTM5MjAzAKUAC04THnAxMjQ4MzkyMy8wOz
WeFGs85+yh6S36rRa4lbhlxjd8;

cssg=a2fc95541290a041b8152205fff3bba8;
s=BAQAAASmGJyI5AAWAAAEABkwzPFxsb2xidWQAE
gAKTDM8cHRlc3RDb29raWUAAwABTDM8cDcA9AAiTD
M8cCQyJG9DeUIrOWFQJHFrZEl5RWJIR0ZqbHYza2tS
Wm4uVC4BRQAIThMecDRhYjI4MWZkAAYAAkwzPHA2NQD4AC
BMMzxwYTJmYzk1NTQxMjkwYTA0MWI4MTUyMjA1ZmZmM2
JiYTgAqAABTDM8XDEBSgAXTDM8cDRjMzFlYWYwLAuMS40Lj
QxLjEuMC4zAAwACEwzPHAxMjQ4MzkyMwA9AAZMMzxwb
G9sYnVkAO4AbEwzPHAzBmh0dHA6Ly9zaG9wLmViYXkuY2
9tOjgwL2l0ZW1zLz9fbmt3PXNvbnkrZGlnaXRhbCtj
YW1lcmEmX3NhY2F0PSZfZXhfa3c9Jl9tUHJSbmdD
Yng9MSZfdWRsbz0mX3VkaGk9Jl9zb3A9MTJ
CoHr/p/UIc4U2wuawDsgLRew0kA**;
nonsession=BAQAAASmGJyI5AAaAA
BAABk4THnBsb2xidWQAMwAJThMecDMzOTgyLFVTQQDzACJOE
x5wJDIkb0N5Qis5YVAkcWtkSXlFYkhHRmp
sdjNra1Jabi5ULgCqAAFOEx5wMwDKACBVl+xwYTJmYzk1M
TExMjkwYTBhYWQyZTBlNWIwZ
mUxZmMwNmEAywABTDHx+DcAnAA4ThMecG5ZK3NIWj
JQckJtZGo2d1ZuWStzRVoyUHJBMm
RqNndKa1lDbEFKT0xvdytkajZ4OW5ZK3NlUT09A
UwAF04THnA0YzMxZWFmMC4wLjEuN
C40MS43LjAuMwCdAAhOEx5wMDAwMDAwMDABTQAY
ThMecDRjMzFlYWYwLjAuMS4xMS4zN
y4wLjAuM2IE6Jf0ac8W4IONKi6T7IQaoFc4;
lucky9=4512543;
ssg=uld%2F1278339831215%5E;
cid=9xXRT3lzfXkrwvDe%231709154815;
ds1=ats/1278339804165;
secses=BAQAAASmGJyI5AAaAAUsAF04THnA0Yz
MxZWFmMC4wLjEuNC45NS4xLjAuM1ayG0sj+54L0kHbGz5IuOrhAA9e;
shs=BAQAAASmGJyI5AAaAAVUADkw7JVwxMjI1MzcwOTAwMD
YsMdtc6yzkFIlzfG9HQdKjFoabGWCu

HTTP/1.1 301 Moved Permanently
Server: Apache-Coyote/1.1
RlogId: p4n%60rujfudlwc%3D9un*u6ubn543-129a2fdd8a8
Set-Cookie: npii=btpim/14c31f200^cguid/a2fc9511
1290a0aad2e0e5b0fe1fc0694e131e78
^tguid/a2fc95111290a0aad2e0e5b0fe1fc06a4e131e78
^trm/svid%3D851650491604e131e78^;
Domain=.ebay.com; Expires=Tue, 05-Jul-2011 14:23:52 GMT; Path=/
P3P: policyref="/w3c/p3p.xml", CP="NOI CURa ADMa DEVa PSDo PSAa OUR SAMo IND UNI COM NAV INT STA DEM PRE"
Cache-Control: private
Pragma: no-cache
Location: http://www.ebay.com
Content-Length: 0
Date: Mon, 05 Jul 2010 14:23:51 GMT


-- The difference between stupidity and genius is that genius has its limits.

(28 of 41)
Re: Rover links not working in some browsers
Jul 5, 2010 08:00 AM
Signed out of eBay, but did not clear cookies. Link goes to home page. (More random line breaks due to forum restrictions)

http://rover.ebay.com/rover/1/711-53200-19255-0/1?icep_ff3=9&pub=5574629033
&toolid=10001&campid=1234567890&customid=test&icep_uq=sony+digital+camera
&icep_sellerId=&icep_ex_kw=&icep_sortBy=12&icep_catId=&icep_minPrice=
&icep_maxPrice=&ipn=psmain&icep_vectorid=229466&kwid=902099&mtid=824&kw=lg

GET /rover/1/711-53200-19255-0/1?icep_ff3=9&pub=5574629033&toolid=10001
&campid=1234567890&customid=test&icep_uq=sony+digital+camera&icep_sellerId=
&icep_ex_kw=&icep_sortBy=12&icep_catId=&icep_minPrice=&icep_maxPrice=&ipn=psmai n&icep_vectorid=229466
&kwid=902099&mtid=824&kw=lg HTTP/1.1
Host: rover.ebay.com
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 115
Connection: keep-alive
Cookie: npii=btpim/14c31f200^cguid/a2fc95111290a0aad2e0e5b0fe1
fc0694e131e7a
^tguid/a2fc95111290a0aad2e0e5b0fe1fc06a4e131e7a^trm/svid%3D8
51650491604e131e7a^; ds2=alss/0.sony%2Bdigital%2Bcamera4c333c8d^; ebay=%5Ecv%3D15
555%5Ejs%3D1%5EsfLMD%3D1273166257%5Esbf%3D%2
3a0000100000%5Ecos%3D3%5Epsi%3DA%2Fi0pwh8*%5E;
dp1=bhps/50000025234c3b2570^spref/04ff4520d^pcid/17091548154e
131e8d^uss/QpqHDTBABAxGAAA4c3f1a0d^a1p/04c333c8d^fm/3.2.2
4c5977dc^pbf/%2380400000044e131e8d^mpc/0%7C04c3f1a0d^tzo/f04ff4520d
^u1p/QEBfX0BAX19AQA**4e131e8d^idm/14c333c29^; ns1=BAQAAASmGJyI5AAa
AANgAZE4THo1mMDA4YzkyfDYwMV4xMjc4MzM5ODA0ODI
zXmJHOXNZblZrXjBeM3wyfDV8NHwxMXw3fDF8MzZ8OHwzOXw5fDQyfDQzXjFeNF44
XjJeMV4xXjJeMF4xXjBeMV4wXjFeMTM5MjAzAKUAC04THo0xMjQ4MzkyMy8wO0
/ZdHsxyBIRoHyMA4oxLBDIjHXM; cssg=a2fc95541290a041b8152205fff3bba8; s=BAQAAASmGJyI5AAWAAPgAIEwzPI1hMmZjOTU1NDEyOTBhMDQxYjgxNTIyMD
VmZmYzYmJhOAFKABdMMzyNNGMzMWViMGQuMC4xLjQuNDEuMS4wLjMAEgAKTD
M8jXRlc3RDb29raWUAPQAGTDM8jWxvbGJ1ZAFFAAhOEx6NNGFiMjgxZmQA
7gBsTDM8jTMGaHR0cDovL3Nob3AuZWJheS5jb206ODAvaXRlbXMvP19
ua3c9c29ueStkaWdpdGFsK2NhbWVyYSZfc2FjYXQ9Jl9leF9rdz0mX
21QclJuZ0NieD0xJl91ZGxvPSZfdWRoaT0mX3NvcD0xMrMtrs1yA4m
mkdEAGpAP/K1Y6ZqL; nonsession=BAQAAASmGJyI5AAaAADMACU4THo0zMzk4MixVU0EAyg
AgVZfsjWEyZmM5NTExMTI5MGEwYWFkMmUwZTViMGZlMWZjMDZhAKoAAU
4THo0zAMsAAkwx8hUxMAFMABdOEx6NNGMzMWViMGQuMC4xLjQuNDEu
Ny4wLjMBTQAYThMejTRjMzFlYjBkLjAuMS4xMS4zNy4wLjAuMwCdA
AhOEx6NMDAwMDAwMDATtg9qvbLlSPpvOLPUUgKvJ0JOzA**;
lucky9=4512543; ssg=uld%2F1278339861183%5E;
cid=9xXRT3lzfXkrwvDe%231709154815; ds1=ats/0; secses=BAQAAASmGJyI5AAaAAUsAF04THo00YzMxZWIwZC4wLjE
uNC45NS4xLjAuM7uYm4LSD4rdqh89h8gBaFGE9o45; shs=BAQAAASmGJyI5AAaAAVUADkw7JVwxMjI1MzcwOTAwMD
YsMdtc6yzkFIlzfG9HQdKjFoabGWCu

HTTP/1.1 301 Moved Permanently
Server: Apache-Coyote/1.1
RlogId: p4n%60rujfudlwc%3D9vt*u6ubn537-129a2fe4cb3
Set-Cookie: npii=btpim/14c31f21d^cguid/a2fc95111290a0aad2e0e5b0fe1f
c0694e131e95^tguid/a2fc95111290a0aad2e0e5b0fe1fc06a4e131e95
^trm/svid%3D851650491604e131e95^; Domain=.ebay.com; Expires=Tue, 05-Jul-2011 14:24:21 GMT; Path=/
P3P: policyref="/w3c/p3p.xml", CP="NOI CURa ADMa DEVa PSDo PSAa OUR SAMo IND UNI COM NAV INT STA DEM PRE"
Cache-Control: private
Pragma: no-cache
Location: http://www.ebay.com
Content-Length: 0
Date: Mon, 05 Jul 2010 14:24:20 GMT


-- The difference between stupidity and genius is that genius has its limits.

(29 of 41)
Re: Rover links not working in some browsers
Jul 5, 2010 09:15 AM
I built a page with links to the different headers, working and non working here eBay EPN Rover link problem
(30 of 41)
Re: Rover links not working in some browsers
Jul 5, 2010 12:00 PM
Does anyone know if ePN is working on fixing this issue?


------------------------------------------------------------------------------- ---------------------- Thin isn't thin unless it's OneLung Thin

(31 of 41)
Re: Rover links not working in some browsers
Jul 5, 2010 12:21 PM
socialbiker posted that he submitted and they are looking.
(32 of 41)
Re: Rover links not working in some browsers
Jul 5, 2010 01:32 PM
Does anyone know if ePN is working on fixing this issue?


It would sure be nice if they would pop in and acknowledge something here.


-- The difference between stupidity and genius is that genius has its limits.

(33 of 41)
Re: Rover links not working in some browsers
Jul 5, 2010 01:43 PM
If I look at my graph for entries on the dashboard, it looks like 2% of visitors to my sites are being affected by this.

It seems to be hit or miss as to who they work for or don't.

Since things rarely stop working for no reason, they probably introduced another change to something that was not fully tested again.

Don't worry though, only a small subset of publishers are being affected by it ;)
(34 of 41)
Re: Rover links not working in some browsers
Jul 5, 2010 02:44 PM
This same thing apparently happened 2 years ago, but seems to have only lasted for an hour or so:
http://forums.ebay.com/db2/topic/Ebay-Partner-Network/Rover-Links-Going/1000721614?&start=0


-- The difference between stupidity and genius is that genius has its limits.

(35 of 41)
Re: Rover links not working in some browsers
Jul 6, 2010 01:55 AM
socialbiker posted that he submitted and they are looking.


The response I had only really said they were going to write a blog post about it. There was no confirmation that ePN acknowledge that they have an issue nor whether they had any plans to address the issue; only write a blog post about it.
(36 of 41)
Re: Rover links not working in some browsers
Jul 6, 2010 04:07 PM
My affiliate manager and I live in the same little town so we have met face-to-face, but he travels a lot so we don't normally see each other. A while back he emailed me to say he would be coming home and asked if I wanted to get together and talk. I said sure, but I want to talk about something other than eBay because I have pretty-much blown them off and turned my attention to other programs. He didn't bother to ask me why and never replied with a date/time/place to get together.

Are you reading this Kevin? This is why. I can't remember a month gone by since April 2008 when there hasn't been some pointless drama or screw-up at ePN that always ends up depriving affiliates their full commissions.


------------------------------------------------------------------------------- ---------------------- Thin isn't thin unless it's OneLung Thin

(37 of 41)
Re: Rover links not working in some browsers
Jul 7, 2010 01:59 PM
The problem seems to have been corrected. I just built a link using Item ID, tested the link while signed into eBay, at the link brought me to the correct item, rather than the eBay home page.
(38 of 41)
Re: Rover links not working in some browsers
Jul 7, 2010 05:09 PM
My users are reporting it fixed as well. Hooray!
(39 of 41)
Re: Rover links not working in some browsers
Jun 23, 2012 12:26 PM

I'm having this issue today.  Rover links aren't working in Firefox.  Working fine in IE.

 

Anyone have an answer here???

 

 

(40 of 41)
Re: Rover links not working in some browsers
Jun 23, 2012 12:51 PM

Working perfect in 13.0.1.

(41 of 41)
Re: Rover links not working in some browsers
Jun 23, 2012 01:06 PM

FF 14.0 fine

FF 12.0 fine

 

Post a sample link

 


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