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Suspended EPN account
Last Post Jul 8, 2009 6:36 PM by: dvd2sl
Replies: 10
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familyprojects
Posts: 8

Suspended EPN account

Jul 5, 2009 4:15 PM
Does anyone know how long it takes to get reinstated when your account has been suspended?

I corrected the problem and have never heard back from them.
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zzyzxminerals
Posts: 16
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Re: Suspended EPN account

Jul 5, 2009 6:56 PM
Did you try to log in with your old log in name and password?
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onelung50
Posts: 1,586
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Re: Suspended EPN account

Jul 6, 2009 4:43 AM
What did you get suspended for? Did you notify ePN the problem has been corrected?


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friends4years
Posts: 24
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Re: Suspended EPN account

Jul 6, 2009 8:59 AM
It can take up to 4 weeks. Send a polite follow-up email about every 10 days.

Best wishes!
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auralangels
Posts: 14
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Re: Suspended EPN account

Jul 7, 2009 9:43 AM
Sorry to threadjack, but may I ask if you were told you were suspended, or if they just booted you off?

I had my account terminated without warning for misusing frames (not sure why - the T&Cs aren't english). The email says I cannot rejoin and they're keeping all the money (tis only a few quid though, unless perhaps they reverse payments already made?)
Trying to work out if there is any hope of getting the account back.
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dvd2sl
Posts: 1,121
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Re: Suspended EPN account

Jul 7, 2009 11:20 AM
I had my account terminated without warning for misusing frames

Likely loading an eBay page in a frame........
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rydan313
Posts: 2,332
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Re: Suspended EPN account

Jul 7, 2009 2:57 PM
Sounds like you were framed.
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familyprojects
Posts: 8
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Re: Suspended EPN account

Jul 8, 2009 5:07 PM
I had a domain name violation. They emailed me about the problem with a warning to fix it and that I had 3 days to fix it. I fixed it in one day and two days later my account was suspended.

It's been over a month now and not one person from the email address they instructed me to email has responded.

The only time I can get an email response is by emailing help and they repeatedly tell me that they will forward my email.
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familyprojects
Posts: 8
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Re: Suspended EPN account

Jul 8, 2009 5:09 PM
They warned me one day. I fixed the problem within 24 hours and they suspended my account 2 days later.

No one from that dept. has ever responded back to me.
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theardvarcist
Posts: 30
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Re: Suspended EPN account

Jul 8, 2009 5:59 PM
> They warned me one day. I fixed the problem within 24 hours and they suspended my account 2 days later.
>
> No one from that dept. has ever responded back to me.

I doubt that you have much to worry about... these things take time. Remember you're on the 'other end' so you can't expect instant service, unless you're a 'power seller', which in that case you would probably have a contact of two within EPN.

Hi! Thanks For Reading.
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dvd2sl
Posts: 1,121
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Re: Suspended EPN account

Jul 8, 2009 6:36 PM
unless you're a 'power seller', which in that case you would probably have a contact of two within EPN.

Got news for you, that's an urban myth made up by non-power sellers to deflect attention from thier indiscretions.
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