You've ALWAYS been responsible for getting item to buyer in as described condition. Regardless of your little blurb about NOT being responsible - you were and still are. You don't HAVE to insure everything you sell. You don't HAVE to insure anything at all. Insure higher priced items - things you can't afford to lose the money on if it doesn't arrive or gets damaged in transit. THe new rule just prevents sellers from continuing to mislead buyers by stating that you are not responsible for safe delivery of their purchase unless THEY buy insurance. Insure or don't insure - seller's protection, seller's choice. Buyer is and always has been protected by PayPal.

CAMS...

If your only concern is false claims of non-delivery, insurance was not the most effective way to combat that. Delivery Confirmation is much more effective. AND it is a lot cheaper!

Cams -

Try to ignore the little nasties that come on here.

Many Sellers used the phrase in their listings that they would not be responsible for items that were not insured. This originated when we still had a CHOICE of how we would accept payments. Back when we were in control of our own businesses. It was never meant to "mislead" buyers. It was a statement made, true and simple, in order to protect our investment.

When we could accept Money Orders and Cashier's checks, it made good sense to include these terms into our listings.

Once Ebay/PayPal found they could suck a lot more money out of us by telling we could only accept PayPal as a form of payment, THAT is when Seller's began to realize they were being held responsible for something they had no control over.

So it has not ALWAYS been this way. Nor are Sellers trying to "mislead buyers by stating they are not responsible".

It's just not possible. Unfortunately, there are many buyers who are demanding such idiot rules and applauding them as eBay bows to their tantrums. Sellers are leaving in droves and who can blame them?

Not being able to offer insurance is about as ridiculous as assuming all buyers are honest. This is just one more big, ugly pit eBay is digging.

You are incorrect DUKEFAMILYX4. Nowhere on eBay.com's site, not counting upcoming policy changes, is it stated that sellers are responsible up to actual delivery of item. Phone support confirmed this with me (SEPT/11, after an abyssmal long wait on hold) but refused to send me an email confirming the fact. It is eBay's system, when creating a listing and sending invoice, that gives insurance as an option. This is not generated by the seller. Keying in SHIPPING INSURANCE, in HELP assistance brings up 50 hits (as of SEPT/11). You should read some of them. SELLER UPDATE: SEPTEMBER 2009, under sub-topic/policy change, OPTIONAL CHARGES FOR SHIPPING REMOVED, stated that perception and delivery were reasons for policy change. Both are completely false statements by eBay.com, therefore making this a fraudulent policy change. To enforce it will mean bad faith by eBay.com and therefore nullify the upcoming new USER AGREEMENT, effecttive Sept/29 for current users. By the way, the current USER AGREEMENT , for registered users on eBay.com, has been unavailable for viewing since at least mid-August. eBay phone support stated that I had to send mail in a request, at my own expense, to receive a hard copy. Phone and email support refused to state what laws excluded eBay from having it available at all times, being that they are an online business and never stated (since I've been on the system) it is the user's responsibilty to print off a hard copy. I stated, both via email and phone support, that all registered users on eBay.com are no longer bound by any conditions/terms of the agreement. To date, they have never corrected me on this statement. Pass the word. Since then relations have degenerated to a point that eBay.com has refused to answer email enquires (or give asinine responses), blanking out text content on my copy of eBay sent messages, putting an alert on their phone support system to notify them that I am calling (before agent answers phone), and a lot more stuff. Today, what I have suspected for awhile was confirmed, that they are monitoring my activity on the system, via my id. I mistakenly exited off the system, still signed on. When coming back on and clicking on MY EBAY link on eBay home page, it went straight to MY EBAY id home page, WITHOUT ASKING ME FOR MY PASSWORD. If I had not noticed this, anyone would have access to my user id until such time that I signed out. Welcome to the new eBay.com! Rick

CAMSCOUNTRY...

Selling internationally has always been risky. There is no way that Ebay can control the Post Offices or the Customs Departments in foreign countries.

It is almost impossible to send anything saftely without spending a lot of extra $$.

Oh, one more thing: With increased cost to the seller and buyer the only winner is eBay. Hummmm, could there be an accountant behind this?

You are incorrect DUKEFAMILYX4. Nowhere on eBay.com's site, not counting upcoming policy changes, is it stated that sellers are responsible up to actual delivery of item.

Ebay only allows electronic payments now. Paypal & credit cards cover the buyer 100% against damage, incorrect items or non delivered items. They don't need to state it because they have blocked all unsecured payment methods already.

So since you must take a secure payment you are in fact 100% responsible now & essentially have been for each & every paypal payment for at least the last 7 years. It doesn't HAVE to be thru ebay because it IS covered thru paypal.

Responsibility has not changed at all, it's been that way for quite some time.