Can we get some of the threads pinned?

Thanks for 12 wonderful years Humphrey! See you at Rainbow Bridge!

Ok, here is a question that I'm not sure has been asked and hopefully a Pink will come along and give us an explaination.

For the sake of my little story, lets say I have a transaction that needs to ship USPS.  And keeping in mind that the Postal service as pretty much regular business hours with some minor changes. 

No lets say my buyer pays me at 9:00PM on Monday.  If I were to adhere to the 1 day handling time [which equals 24 hrs], I would need to ship the package by 9:00 PM on Tuesday, BUT the postal service isn't open that late.  So I actually can't ship the package until the next morning. 

Have I adhered to the 1 day handling?  If I haven't, why?  Or just what exactly is Ebay expecting us to do and still qualify for TRS and more importantly the discount.

********* Sellers need to have their Buyer Requirements [in Site preferences] set to the strictest possible for UIDs. 2 in 12. If all sellers would file UIDs when appropriate along w/having your settings at 2 in 12, it would cut down on NPBs. They would be blocked from bidding or purchasing from ALL sellers that had their setting 2 in 12. This is our best defense, but each of us is dependent upon other sellers following suit. This will dramatically reduce the non payers if we work together.

miriam@ebay.com wrote:

Hi mam98031,

 

In the example you provide below, you'd need to ship your item by 11:59 Pacific Time on Tuesday in order to qualify for one-day handling.

 

Not unexpectedly, most post offices aren't open in the wee hours, so I'd say you need it picked up/dropped off during the Tuesday business hours of your particular system.

 

Best,

 

Miriam

So we DON'T have 1 day to ship.  It's pretty standard that 1 day means 24 hours.  It apparently means that to everyone BUT Ebay.  I'm honestly not trying to pick on you as I know you are not at fault for this.  But is seems unreasonable to FORCE us to so call SHIP something at a time when it can NOT possibly be shipped to meet Ebay's requirement.

So in other words we need to lie to our customers.  We need to make sure we print our labels on Ebay or PP so that it gives the APPEARANCE that we have shipped within 8 business hours.  Which is what this boils down to. 

Lets assume that post offices are opened from 9 AM to 5 PM.  That's 8 hours.  So while Ebay is telling us we need to ship within 24 hours, that isn't possible IF payment is received outside of the PO business hours, so sellers are required to ship in LESS than 24 hours and many time significantly less time UNLESS we lie to our customers and say it was shipped when in fact it was not.

Really, Ebay is going to REQUIRE that the lie to our customers?!?!?!?!?

********* Sellers need to have their Buyer Requirements [in Site preferences] set to the strictest possible for UIDs. 2 in 12. If all sellers would file UIDs when appropriate along w/having your settings at 2 in 12, it would cut down on NPBs. They would be blocked from bidding or purchasing from ALL sellers that had their setting 2 in 12. This is our best defense, but each of us is dependent upon other sellers following suit. This will dramatically reduce the non payers if we work together.

I think "Next day" means "before midnight Pacific time on the next business day."  Not "within 24 hours."  For instance, if the buyer pays any time on Monday and you print the label any time on Tuesday (i.e., before midnight pacific time) that's the next day?

No arguement from me.  Absolutely, we can print labels 24/7.  That was NEVER my concern.  And the new requirements coming does NOT say we have 1 day label printing time.  Just because you print a label does not mean you have shipped the item. 

I'm not trying to argue with anyone and I'm not trying to pick on the Ebay Employee that comes here to try and help.  I'm just trying to get a clear understanding so that if I choose to do this I understand what is expected of me.

********* Sellers need to have their Buyer Requirements [in Site preferences] set to the strictest possible for UIDs. 2 in 12. If all sellers would file UIDs when appropriate along w/having your settings at 2 in 12, it would cut down on NPBs. They would be blocked from bidding or purchasing from ALL sellers that had their setting 2 in 12. This is our best defense, but each of us is dependent upon other sellers following suit. This will dramatically reduce the non payers if we work together.

And part of the clarification that is needed is a definition of "shipping"! Does it mean "dropped in the mailbox" or "label printed/tracking uploaded"? That's a huge difference and I'm pretty sure that somewhere in this mess I read that it's based on the time that the label was printed, even if the date chosen is not the current one. Let's hope that eBay digests this all and issues come clearer summaries of the new policies.

oh.. and Mam... (hello!) Miriam the Pink did say she messed up on the date listing... an order paid for on Sunday must have Postage printed by midnight Monday.

So... if a person paid on Sunday at 8:00 am, the label must be printed by Monday Midmight, which is 36 hours later, not less than 24 hours, but which means, in reality, the package goes out Tuesday... or actually, if the seller is cheating, the package could go out Wed or Thursday... my PO does not scan all packages, I've found most aren't being scanned untill delivery, so there's no way for eBay to know if I actually mailed it on Tuesday..

Also.. that leads me to another question.. if a person pays on Friday at 4:00pm... then the label has to be printed by... midnight Monday..?

I put off things. But it's okay. I bought the book The Idiots Guide to Breaking Bad habits because it has a chapter on Procrastination. that was 4 years ago. I haven't read it yet........................Cats or dogs? You choose. Dogs devotedly follow their pack leader--you. Cats dart in front of you because they have to lead -- even if they don't know where you're going.