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CSV upload working but not changing my Custom Labels or UPCS

(1 of 5)
CSV upload working but not changing my Custom Labels or UPCS
Sep 5, 2012 11:10 AM

Hi all! I am having trouble uploading a csv that will update my products with a custom label and UPC

 

Not sure why it isnt working  ? im pretty postive that my spreadsheet is in the correct format Please help!

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CSV upload working but not changing my Custom Labels or UPCS

(4 Replies / 300 Views)
CSV upload working but not changing my Custom Labels or UPCS
Sep 5, 2012 11:10 AM

Hi all! I am having trouble uploading a csv that will update my products with a custom label and UPC

 

Not sure why it isnt working  ? im pretty postive that my spreadsheet is in the correct format Please help!

Last Post
by furniture (4776 ) View Listings
(1 of 4)
Re: CSV upload working but not changing my Custom Labels or UPCS
Sep 5, 2012 06:11 PM

Hi all! I am having trouble uploading a csv that will update my products with a custom label and UPC

 

Not sure why it isnt working  ? im pretty postive that my spreadsheet is in the correct format Please help!

 

Hi furniture,

 

I checked the results report on your upload results page and it looks like there is an error regarding the ItemID. This is due to not having the cells formatted properly for the item numbers. What you will need to do is right click on the column letter (looks like it is C on your file) and then select Format Cells. In the window that opens, select Number on the left and then set the Decimal Places to zero and click OK. You can then save the file. It's best to upload the file without closing it to ensure the format doesn't revert back to Excel's default.

 

Regards,

 

Vestan

eBay File Exchange Support


****Please do not send email messages to this account as the account is not monitored for questions via email contact. If you have a question, please post a topic, or email to turbodata@ebay.com Thanks!****

(2 of 4)
Re: CSV upload working but not changing my Custom Labels or UPCS
Sep 6, 2012 08:54 AM

Thanks for your response, tried what you suggested and it is still not working..

 

My column order is Action, ItemID, and CustomLabel

 

ebay item numbers are there and formatted correctly, i have left the corresponding spreadsheet open so that it doesnt change back to excel format.

 

It seems like everything is perfect.... Please help!

 

 

(3 of 4)
Re: CSV upload working but not changing my Custom Labels or UPCS
Sep 6, 2012 09:01 AM

Hi furniture,

 

From the View Upload Results file, you are getting a restriction block on your account, preventing the revision.

 

For assistance with this, please click Customer Support at the top of the eBay website and then click Contact eBay Tab. From there, place your mouse on Selling and then click Listing Items. You can then click the Call Us link on the right to reach the department that can assist you with this issue.

 

Regards,

 

Draex

eBay File Exchange Support


***IMPORTANT***: Please do not send email messages to this account as the account is not monitored for questions via email contact. If you have a question, please post a topic, or email to turbodata@ebay.com Thanks!

(4 of 4)
Re: CSV upload working but not changing my Custom Labels or UPCS
Sep 6, 2012 09:21 AM

I GOT IT TO WORK! Thanks for your help!

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